DBS iBanking One Time Password

What is iBanking One Time Password?

iBanking One Time Password, also previously known as iB Message is an existing security feature introduced by DBS. You will need to have a mobile number registered with the Bank to receive iB OTP via SMS. iB OTP is used for the following services:

  • Login - An 8-digit OTP will be sent to your registered mobile number via SMS. SMS Login is a new feature introduced in Dec 2012 as a second factor authentication.
  • Transactions - An 8-digit OTP will be sent to your registered mobile number via SMS to authorise and complete selected transactions such as Update Personal Details online.
  • Notifications - SMS alerts will be sent to your registered mobile number upon completion of your online transactions.
    IMPT NOTE: You will need to have a registered mobile number in order to proceed with the following transactions:
    • Add Payee
    • Funds Transfers (Overseas)
    • Bill Payment
    • Update Personal Details
    • Mailing Address Update (foreign address update only)

How do I register or update my mobile phone number to receive iBanking OTP?

You can register your mobile phone number to receive iB OTP via the following channel:

  • iBanking - Simply select My Preferences > Personal Details Update. You will need your DBS iB Secure Device to complete this transaction.
  • Any DBS or POSB ATM - Simple select
    • More Services
    • Card/PIN/iBanking/Phone Banking
    • Register Mobile Phone for iBanking OTP
    • Follow the on-screen instructions.
  • If you do not have access to the internet or any of our ATMs, complete the Application Form. Your application will be processed within 3 working days upon receipt of the completed form.

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