ANZ cards can no longer be used from 5 August 2017.

By now, you should have received a new DBS/POSB card that most closely matches your ANZ card, unless you already own the DBS/POSB card that the ANZ card is matched to.

Your card will arrive unactivated. To activate, please SMS "ACTIVATE<space>the last 4 digits of your card number" to 77767. If you have an overseas registered mobile number, please activate your card on digibank (mobile and online banking) if you already have online access.

As you already hold the DBS/POSB card that your ANZ card is matched to, your ANZ outstanding card balance has been transferred to a new DBS card account opened for the payment of this outstanding balance. This account is not for further transactions. Similarly, your ANZ supplementary card(s) will not be replaced with a new DBS/POSB supplementary card(s). You can conveniently apply for an additional supplementary card linked to your existing DBS/POSB credit card here. Your ANZ Rewards Points/Travel$/Optimum$ will be transferred to your existing DBS/POSB card.

If you have been issued a new DBS/POSB card, your remaining outstanding balance, including any instalment payment, ANZ FlexiPlan, ANZ FlexiLoan and Balance Transfer plans will be carried over to your new card. We will retain the same remaining tenure and monthly repayment amount, where applicable.

If you already hold the DBS/POSB card, we will create an account for paydown so the outstanding balances will still be transferred.

If you are not an existing DBS/POSB credit card customer, your overall credit card limit at DBS will be the same as your existing ANZ credit cards as of the transfer date.

If you are an existing DBS/POSB credit card customer, your overall credit card limit at DBS/POSB will be the same as the combined limit of all of your existing ANZ and DBS/POSB credit cards as of the transfer date. We may contact you to adjust your credit limit in due course.

If you hold both an ANZ and a DBS/POSB credit card, and if at least one of them is secured by collateral, there has been a separate letter sent to you detailing the credit limit you will have.

Your ANZ statement cycle will be changed to the next closest DBS billing cycle. We will notify you of the dates after the transfer date through your first DBS credit card statement which will arrive latest by early September.

However, if you already own a DBS/POSB credit card, the statement cycle for your ANZ credit card will be updated and aligned with your existing DBS/POSB credit card's billing cycle.

Your payment due dates will be changed according to DBS schedule and may be different from your existing arrangements with ANZ. The new payment due dates will be in your DBS/POSB credit card statement.

Your new monthly repayment amount and due date will be reflected in your DBS/POSB credit card statement so look out for your upcoming credit card statement.

In the meantime, you may also continue to make your payments by the monthly due date as stated in your previous ANZ statements if you have yet received your DBS card statement.

You can make your payment to your new DBS/POSB card accounts via:

• DBS/POSB Digibank (online/mobile)
• DBS/POSB ATM
• AXS/SAM

If you used to pay your ANZ card bills via GIRO from an ANZ or DBS/POSB current/savings account, the same arrangement has been transferred for your new/existing DBS/POSB credit card bill.

But if payments are from banks other than ANZ/DBS/POSB, you will have to set up a new GIRO arrangement with your new/existing DBS/POSB card.

You may conveniently set up a new GIRO arrangement on your DBS/POSB card through digibank (online banking).

For transactions performed before the last ANZ statement cycle, you may refer to the statements that were sent to you by ANZ.

For transactions performed after the last ANZ statement cycle, you may refer to subsequent statements sent out by DBS.

Alternatively, you may also check via DBS digibank for these transactions performed after the last ANZ statement cycle as well as the status of your migrated accounts.

Please refer below for the list of fees and charges for DBS/POSB credit cards.

DBS
POSB

DBS/POSB offers and privileges are available on our website and online.

Website
App Store
Google Play

Yes. Your ANZ cards can no longer be used. Please notify all third party merchants about your change in payment details.

All your ANZ Rewards Points/Travel$/Optimum$ will be transferred to your new/existing DBS/POSB credit card.

• • ANZ Card
  • DBS Card
  • Rewards Conversion
  • DBS/POSB Rewards Expiry
• • ANZ Travel Visa Signature Credit Card
  • DBS Altitude Visa Signature Card
  • 2 Travel$=1 DBS Point^*
  • No Expiry
• • ANZ Signature Priority Banking Visa Infinite Credit Card
  • DBS Altitude Visa Signature Card
  • 1 ANZ Rewards Point=1 DBS Point^*
  • No Expiry
• • ANZ Platinum Visa Credit Card
  • DBS Black Visa Platinum Card
  • 1 ANZ Rewards Point=1 DBS Point^*
  • 1 year from transfer date
• • ANZ Platinum Mastercard Credit Card
  • DBS Mastercard Platinum Card
  • 1 ANZ Rewards Point=1 DBS Point^*
  • 1 year from transfer date
• • ANZ Switch Platinum Mastercard Credit Card
  • DBS Mastercard Platinum Card
  • 1 ANZ Rewards Point=1 DBS Point^*
  • 1 year from transfer date
• • ANZ Optimum World Mastercard Credit Card
  • POSB Everyday Card
  • 1 Optimum$=1 Daily$
  • No expiry

^*1 DBS Point = 2 miles

You can view your converted points in your DBS/POSB monthly statement, under the column ‘Earned/Adjusted’.

Your outstanding FlexiPlan instalments will be transferred to ‘My Preferred Payment Plan’. There will be no change to the tenure or the instalment amount of the payment plan. No reward points will be awarded for subsequent instalments.

Your existing CreditLife insurance plan will not be transferred to the designated DBS/POSB credit card issued since ANZ will terminate the CreditLife Insurance plan before the transfer date.

For any claims request relating to CreditLife insurance plan, please proceed to contact Prudential Singapore directly.

You may conveniently apply for DBS CardCare Protector through our online channels (Secured Public Website / digibank).

Your outstanding Instalment Payment Plan (IPP) will be transferred to your new DBS/POSB credit card. You will have to continue paying your outstanding IPP using DBS payment channels. There will be no change in the instalment amount and tenure. No rewards or points will be awarded for the remaining and unposted instalments.

All ANZ cards can no longer be used. You will need to re-link your recurring bill payments to your DBS/POSB credit card with your relevant billing organisations.

To relink, please update your billing organisations, or visit:

• DBS
• POSB

In your first statement, you will see 2 postings that are for:

1. Your ANZ FlexiPlan/IPP’s instalment amount for the last statement month
2. Instalment amount for your migrated FlexiPlan/IPP for the current statement month

For example, you took up an instalment loan with ANZ for a tenure of 24 months and the posting date was previously 21^st of each month. After the migration, your statement date is now 10^th of each month with DBS.

In the first DBS statement, you will see the following posting:

• For your 6^th instalment:
  21 JUL  IPP Instalment 06/24
• For your 7^th instalment:
  10 AUG ANZ-IPP

For your first DBS statement, you will need to settle both the instalment amounts by the due date as stated on the statement.

We will consolidate all your ANZ current/savings account(s) based on the same account name (i.e. personal, joint-alternate or joint-all) and mailing address following your records with ANZ into your new DBS Multi-Currency Account (DBS MCA), and send you one DBS Visa Debit Card for easy access to your balance.

We will create a default linkage for you, but you may change the primary account at any DBS/POSB branches anytime.

No, you should have received a DBS Visa Debit Card for access to your new DBS Multi-Currency Account by now.

Your card will arrive unactivated. To activate, please SMS “ACTIVATE<space>the last 4 digits of your card number” to 77767. If you have an overseas registered mobile number, please activate your card on digibank (mobile and online banking) if you already have online access.

You may also click here for options to activate your card.

No, you should have received a DBS Visa Debit Card for access to your new DBS Multi-Currency Account by now.

Your card will arrive unactivated. To activate, please SMS “ACTIVATE<space>the last 4 digits of your card number” to 77767. If you have an overseas registered mobile number, please activate your card on digibank (mobile and online banking) if you already have online access.

You may also click here for options to activate your card.

Your DBS Visa Debit Card will come with default transaction limits as follows:

• S$2,000 daily for signature-based, contactless and card-not-present transactions
• S$5,000 for PIN-based transactions (NETS)
• S$3,000 daily withdrawal limit at ATMs

To make changes, simply log in to DBS digibank (online) or visit any DBS/POSB branch after the transfer date.

Your card will arrive unactivated. To activate, please SMS “ACTIVATE<space>the last 4 digits of your card number” to 77767. If you have an overseas registered mobile number, please activate your card on digibank (mobile and online banking) if you already have online access.

You may also click here for options to activate your card.

Your ANZ Credit Card Balance Transfer will be converted to DBS Balance Transfer and will be linked to your new DBS/POSB credit card for repayment purposes.

DBS will align the interest rates and the remaining tenure with your existing Balance Transfer plan with ANZ.

Please look out for details in your upcoming credit card monthly statement.

Your ANZ Credit Cards FlexiLoan (Term Loan) will be converted to DBS Personal Loan and will be linked to your new DBS/POSB credit card for repayment purposes.

DBS will align the interest rates, monthly instalment amounts and the remaining tenures with your existing ANZ Credit Cards FlexiLoan (Term Loan). The last instalment amount will be based on the outstanding balances at that point in time and may differ from the regular monthly instalment amounts. The remaining tenure will be reflected as the starting tenure in your new statement.

Please look out for details in your upcoming credit card monthly statement.

In your first statement, you will see 2 postings that are for:

1. Your ANZ FlexiLoan’s instalment amount for the last statement month
2. Instalment amount for your migrated FlexiLoan for the current statement month

For example, you took up an instalment loan with ANZ for a tenure of 24 months and the posting date was previously 21^st of each month. After the migration, your statement date is now 10^th of each month with DBS.

In the first DBS statement, you will see the following posting:

• For your 6^th instalment:
  21 JUL  FlexiLoan Instalment  06/24
  21 JUL FlexiLoan Interest
• For your 7^th instalment:
  10 AUG   01ANZ CREDIT CRD FLEXI LOAN 18 (01)

For your first DBS statement, you will need to settle both the instalment amounts by the due date as stated on the statement.

Find out more.

After the transfer to DBS, your unsecured facilities from ANZ (credit cards, unsecured loans, etc.) will be suspended (if it were not suspended previously), and your existing DBS unsecured facilities will remain suspended.

The suspension will be lifted after you have settled your account in full, and we have conducted fresh credit bureau and income checks to assess your creditworthiness.

You will have to submit updated income documents to us when applying for the reinstatement of your unsecured credit facilities. The outcome is subject to our credit assessment.

To apply for reinstatement, please complete and return this form.

If you currently hold both DBS/POSB and ANZ credit cards, we will utilise the latest income records that you had given to either ANZ or DBS to determine your monthly income.

If you currently hold both DBS/POSB and ANZ credit cards, your status of whether your unsecured balances have exceeded industry borrowing limit for three consecutive months will follow that of the bank with your latest income records.

For example:
Your aggregate interest-bearing unsecured balances have exceeded industry borrowing limit for the 1st month in DBS, while exceeding two consecutive months in ANZ. DBS has your latest income records between the two banks.

After the transfer, you will be deemed to have aggregate interest-bearing unsecured balances that have exceeded industry borrowing limit for the 1st month only.

If ANZ has your latest income records:
After the transfer to DBS, your unsecured facilities from ANZ (credit cards, unsecured loans, etc.) will remain suspended, and your existing DBS unsecured facilities will be suspended (if it were not suspended previously)

If DBS has your latest income records and your DBS accounts are not previously suspended:
After the transfer to DBS, the suspension on your unsecured facilities from ANZ (credit cards, unsecured loans, etc.) will be lifted.

Find out more.

If ANZ has your latest income records and your ANZ accounts are not suspended:
After the transfer to DBS, the suspension on your existing DBS unsecured facilities (credit cards, unsecured loans, etc.) will be lifted.

If DBS has your latest income records:
After the transfer to DBS, your unsecured facilities from ANZ (credit cards, unsecured loans, etc.) will be suspended, and your existing DBS unsecured facilities will remain suspended.

Find out more.

Your suspension will be lifted only after you have reduced your aggregate interest-bearing unsecured balances to less than the applicable borrowing limit (which is 18 times monthly income for the period of 1 June 2017 to 31 May 2019), and after we have conducted fresh credit bureau and income checks to assess your creditworthiness.

You will have to submit updated income documents to us when applying for the reinstatement of your unsecured credit facilities. The outcome is subject to our credit assessment.

You may apply for reinstatement here.

Yes, you will be provided with DBS digibank access if you have deposit or credit card account, a registered mobile number and mailing address with DBS. Upon activation of your digibank access, you can enjoy the full suite of digital services^* including eStatement, PayLah!, and SMS Banking.

^*Find out more here.

New to DBS digibank

You can access DBS digibank with the security token that has been mailed to you.

Please follow the steps in the mailer to complete your first login and view your transferred products and services.

If you wish to access DBS digibank before receiving the security token, you can complete your first login with your new DBS credit/debit card^* and PIN.

^*Please ensure you have activated your new DBS credit/debit card before login.

Existing DBS digibank users

Your transferred products and services can be accessed through your current DBS digibank account after the transfer date. Please call our customer service hotline on 1800-111-1111 if your account has not been updated within a week after the transfer date.

New to DBS digibank

If you have an ANZ deposit or credit card account, a registered mobile number and mailing address with ANZ/DBS, you will receive eStatements* on your new DBS/POSB account, once you have activated DBS digibank access.

Existing DBS digibank users

The type of statement you will receive will depend on your current statement arrangement with DBS. If you would like to receive eStatements, you can register for eStatements via DBS digibank.

*For more details and eligibility, please click here.

Yes, you will be able to view your new account details when you log in to DBS digibank.

Your payee lists set up and scheduled, or recurring transfers/payments arrangements in your ANZ Digital Banking will not be transferred to DBS digibank. You will have to set up these arrangements again in DBS digibank after the transfer date. You can click on the links below for a guide on how to set up your account:

Add transfer payee to DBS/POSB recipient
Add transfer payee to other bank recipient
Set up a remittance payment
Set up a billing organisation
Set up a GIRO payment
Set up a Standing Instruction (Recurring fund transfer)