Replace DBS Physical Token

DBS Physical Token out of battery or damaged? Set up your Digital Token today by downloading DBS digibank.

Banking Part of: Guides > Your Guide to digibank Online

Important information

  • With Digital Token, you no longer need to wait for SMS OTPs or depend on your physical token to authenticate your banking transactions.

Your replacement options

Set up your Digital Token
Steps to set up your digital token

6 steps to set up digital token using your registered Email Address
Click on the numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Enter the 6-digit Email OTP sent to your email address registered with DBS.
Enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up completed.
Steps to set up your digital token

6 steps to set up digital token using your registered Email Address
Click on numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Enter the 6-digit Email OTP sent to your email address registered with DBS.
Enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up is completed.
Can I still request for a replacement Physical Token?

Yes, you can replace your physical token. Simply approach our branches or call our DBS hotline to get a replacement for Physical Token.

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