Description: We have discovered different variants of Spyeye malware that may affect the legitimacy of the DBS Internet Banking websites. This malware targets Singapore Internet Banking websites which include the DBS Internet Banking website, DBS IDEAL™, DealOnline and VICKERS Online websites. It is designed to steal customers’ information by altering the “look and feel” of the existing Internet Banking websites.

For instance, if the malware infects the customer's computer, the DBS Internet Banking website will look different and will ask the customer to key in his user ID, pin and one-time pin from his token all at the same time, instead of the usual login method.

Here is a comparison of how the DBS Internet Banking website looks like before and after it is infected with this malware:

Another indication of the malware infection is that the internet banking website login page remains the same. However, upon login the customer will redirceted to a page that states "We are checking your security settings. Every step can take 1-10 minutes...."

If you see any of the above changes while banking online with us, your computer may likely be infected with this malware. You are advised not to proceed with any transactions until your computer has been checked and disinfected.

Customers are assured that the DBS Internet Banking website remains secure and is not the source of this malware. Customers are reminded to remain cautious when banking online. Do not enter the OTP from your token or your IB Message SMS if you did not add payee(s) or perform other online transactions in your account. Protect your computer from being infected with such malware by using an anti-virus software and updating it with the latest anti-virus signature.

If you suspect that your computer or your bank accounts have been compromised while banking online with us, please report it to our contact centre at 1800 111 1111 immediately.

Remedy: The following list of AntiVirus software is known to be able to detect and quarantine this type of malware.