Barcasea Exceptional Services by Agnes Wong Liping
I visited DBS Woodlands Civic Center branch this afternoon, in hope of helping my daughter to open a savings account. The queue was long, and we were unsure how best to proceed. Agnes then came along and offered to help us with our inquiry. She was spontaneous and initiated to go through with us all other options, as the queue numbers for opening account for today had all been taken up. In the end, we simply spent less than 15-minutes opening the account online under Agnes’s patient explanation.
Totally appreciate the initiatives that Agnes took to helping us. That’s a perfect exemplary services that’s been missing from many other banks. Hopefully DBS will acknowledge and appreciate the goodwills generated by Agnes, and I wish her all the best.
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It is so kind of you to share this with us @Barcasea ! Thank you! Agnes will be touched that you made time to let us know her exemplary service. We'll make sure to send this to her and her team. They'll be delighted.