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Sohwk Both Card Annual fee charged for 3 years

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Hi, I was out of country > 3 years and both my cards annual fee got charged for 3 years from 2019 to 2021. It's it possible to waive? If not, I feel like terminating my account. Thnx

HeyAnna

Hi @Sohwk! You may submit a request for review through the digibot. Sharing the link to the guide available on for your easy reference.

https://x01gpwebpvts2a.vsi.sgp.dbs.com:8444/personal/community/topic/500/how-to-request-for-a-fee-waiver

Do keep in mind that all requests are subject to review, especially for fees charged a long time ago. Once submitted, keep a look out for an update on the results via SMS or email.

SO Sohwk Both Card Annual fee charged for 3 years

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Sohwk Both Card Annual fee charged for 3 years