Hello, folks! Our DBS B'day contest is now closed and we have our winners! All your submissions were fun to read - you guys are so creative!

Congratulations, @koolk1d , @Rohith , @Shineaslights, @brownbear32, @Contactcookie, @Nick, @Gnauhceey for the best guesses!

Not to forget, some honorable mentions to celebrate your creativity @Alphaalpha, @Paulcsc, @3xistence.

All 10 of you will receive limited edition community swag: 'The Burrow' branded invisible laptop stand! We will contact you via your DBS-registered email by Monday, 19 July 2021. Lookout for that!

#hearitfirst! Last year, over 100+ of you shared your first insurance journey.

Because of you, we kick-started development for a brand new starter pack that provides:

1. Essential coverage ️
2. Low premiums ️
   The next gen of first-insurance-buyers will thank you! 🤩

Be one of the first 30 to help share your thoughts here <forms.office.com/r/s4XC0bwU55> to stand a chance for more food-deliveries with a $10 foodpanda voucher*!

*Terms and Conditions apply. Applicable for use only with DBS/POSB Cards.

Some of you might have joined our little bingo challenge last year.<bit.ly/2SJcly6> Excited to introduce an exciting new update, bigger and better than ever:

DBS Bingo go.dbs.com/365zoWS

3 different 'patterns' to win

1. Complete D, B, S, or X (DBS Spark)
2. The traditional 5 consecutive tiles
3. Weekly wildcard challenges

Bingo tile actions you have completed from 1 Jan - 31 Jul 2021 will be counted, so you might already be way ahead of the game!

• Submit as many times as you want
  Winners will be selected via a lucky draw - the more times you submit, the higher your chances of winning!

The Burrow Exclusive - Secure a SURE WIN gift!
Submitting your completed bingo?

• Click on 'SAVE YOUR BOARD AND SHARE IT WITH FRIENDS!' on the main Bingo site to save the Bingo picture.
• Submit your completed Bingo card in this thread. One completed card is one entry!

The top 2 members with the most number of BINGO boards shared below will receive S$60 Takashimaya vouchers!

Make sure to check back on this thread to not miss out, as we'll be posting all bingo-related updates here.

Announcements
Find #hearitfirst updates from our community managers, get first dibs on banking news, and even partake in a special project or two whenever they come along. Keep your eyes peeled here!

Improve How I Manage My Money
Looking for budget 101 help? Just can't seem to grow your savings any further? Start a conversation here or feel free to dish some experiences of your own!

Grow & Protect My Nest Egg
Whether you have idle funds you'd like to optimise, or looking for advice to get covered against the unforeseen - you're in the right place.

My Home and I
Building your own sanctuary is a dream. Now let's talk about the realities: everything it costs to get there.

Ready for Retirement
Your golden years may still be a diamond in the rough. Let's chat about everything from government schemes to estate planning, and help you reach that future you deserve.

Kids & Family Matters
Parents, assemble! Trade tips on growing wealth as a family, teaching good financial literacy habits to your kids...and support one another through the good and not-so-good times!

Banking Help & Support
Need a little help with your banking? Drop your questions here and our friendly Customer Service Team will get back to you ASAP.

Did you know? We have self-help AND digital banking resources that may just have what you need as well:

1️⃣ Self Service <go.dbs.com/selfservice-tbw>
2️⃣ Help & Support Guides <go.dbs.com/helpsupport-tbw>
3️⃣ Digital banking services <go.dbs.com/digiservices-tbw>

Everything Fun
We're a community that knows how to have a good time. Get first dibs on contests, giveaways and events here. They're community exclusives, so make sure to invite a new family member/friend to come join The Burrow!

Did you know?
You can create a 'The Burrow' tile on your mobile device to easily come back and engage in the conversations you love easily. Check out the steps below!

Hello @Winwin ! No I am not a bot...heh. Apologise for the slow replies as it's our small team squirrelling away to answer each and every one of you.

In the meantime, so happy you're back! We do seek your patience - more to come including exclusive AMAs with some product experts...keep your eyes peeled.

Our quick-fire contest is now closed! One abbreviation that surprisingly got you was ROI. Check out the jargon breakdown HERE. #themoreyouknow

Congratulations our first 30 members with the correct answers! Winners will be contacted by 19 July 2021 via their DBS-registered email. Make sure to check your inbox!

@HA
@damz
@Chuanbin
@mint
@ak
@Hicksian
@Qirui
@brownbear32
@bryan
@Twz
@KevinTan
@Heidi
@ChrisChc
@TC
@sjh1993
@msixism
@Audreykjy
@falabella
@abraham
@Eugene
@Rohith
@jeegley
@Meaning
@Evansusu
@suren
@nic
@jztoh
@Gladys97
@Jasmine
@GL

Thank you all for your amazing submissions! Because the competition is super tight with everyone's good feedback AND hacks, the Community Team will be taking 1 more day to deliberate the responses.

Winner will be announced via this thread by 13 August 2021 and notified via your bank-registered email. Good luck!

Hi @getitgt! Ah the perils of parenting - one of our community managers is a mum herself, so we've chatted about this topic before. Here's what she has to share:

"I think every parent would want to cover their child's education if they could afford to! However, it's not always the most ideal situation especially if one is working towards his/her own golden years. These days, it is also best to not rely on children as a 'retirement plan'.

A popular option for parents is to start with an endowment plan early that helps to protect savings, while making sure savings are in an account that yields the highest possible interest. This may be tough these days given the low-interest rate environment, so if you haven't already - strong encourage to consider investing in unit trusts, bonds, equities or Exchange Traded Funds (ETFs).

A good way to kickstart your child's financial literacy is sharing some ways he/she has to 'pay you back' if you're helping out first:

• If using your CPF drawn under the CPF Education Scheme, this is to be paid back by your child with interest into your CPF account

• If paying with your own cash upfront, work out a plan between both of you so that your child is responsible for paying you back once he/she starts working. This also gives them the responsibility to budget and account for repayments, food, transport, and so on, when they start working!

Of course, if your child is able to cope with studying/working part-time, it doesn't hurt to pick up some real-life experience while earning some money while they're at it. Good luck! "

Many of us understand the investment vehicle is one ride to get on to ensure a financially secure life for the present and future. Exchange Traded Funds (ETFs) are a popular investment tool – time for a refresher on what they can truly do for your portfolio!

In collaboration with Singapore Exchange (SGX), join The Burrow Community for an engaging evening as we deep-dive into the investment fund! This free event is perfect for both beginners and intermediate investors – come as you are, and leave knowing more!

SIGN UP NOW!

Hi @tonychia, glad to see you in the community!

You can submit your request for waiver through the proper channels. Here's a guide for your easy reference.

https://x01gpwebpvts2a.vsi.sgp.dbs.com:8444/personal/community/topic/500/how-to-request-for-a-fee-waiver

The results are usually given either by SMS or Email in a few days. Do also take note that all requests are subject to approval.

Hi @Mala! You can go ahead and submit your waiver request through the proper channels. Here's a guide for your easy reference.

https://x01gpwebpvts2a.vsi.sgp.dbs.com:8444/personal/community/topic/500/how-to-request-for-a-fee-waiver

Hey there, @VIVIEN! Submit your fee waiver request through the correct channels so the relevant teams can review it asap. Just keep in mind that all of these are reviewed on a case by case basis and are subject to approval.

https://x01gpwebpvts2a.vsi.sgp.dbs.com:8444/personal/community/topic/500/how-to-request-for-a-fee-waiver

Hi @Sohwk! You may submit a request for review through the digibot. Sharing the link to the guide available on for your easy reference.

https://x01gpwebpvts2a.vsi.sgp.dbs.com:8444/personal/community/topic/500/how-to-request-for-a-fee-waiver

Do keep in mind that all requests are subject to review, especially for fees charged a long time ago. Once submitted, keep a look out for an update on the results via SMS or email.

Eating is our favorite hobby, and now we get to feast at our treasured hawker stalls AND get rewarded? #YESPLS ️

From now till 31 May, collect 2 stamps and receive instant cashback in your PayLah! account when you dine at selected hawker stalls in the North, North-East, and East regions.

️Get info on participating hawkers & this tasty deal here:<go.dbs.com/tbwstampcard2>

Hi there, @Gavin ! This takes about 1-2 weeks to reflect on your KrisFlyer account. Assuming all is in order, it should already be in. If not, reach out to the service team to check on the redemption request submitted.

This space is not the right place to make any account requests. For fee waiver reviews, kindly refer to the link shared above. Thanks, @Kunio !

It is so kind of you to share this with us @Barcasea ! Thank you! Agnes will be touched that you made time to let us know her exemplary service. We'll make sure to send this to her and her team. They'll be delighted.

Hi @HalimYeo , Thanks for the detailed and very constructive feedback. We appreciate that you took the time to reach us here for this.

This will be shared with the POSB Yishun Central Branch and the other relevant teams in charge of ensuring the ATMs are maintained and updated with the correct info. We understand how important this is especially during festive occasions when there's more demand for notes and ATM use. Thank you as well for being understanding towards our branch colleague.

Thanks for the feedback and suggestion! You're right, for sustainability and health reasons, there was movement to encourage the use digital packets, especially in the last 2 years. We'll definitely review the current guidelines the bank has been following against the new regulations for safety. Your feedback will be shared with all the relevant parties.

Thanks for reaching out to us here, @dualipaz .