I'm facing the same issue as @Frank . There is no where I can find for me to enter in my Krisflyer account number. Am very frustrated after having tried for the last hour. @HeyAnna please advise. And no I am not trying to use the KrisFlyer Miles Auto Conversion Programme.
When I click on Redeem it prompts this empty fields error message. However I do not see any empty fields at any point in the redepmtion process.
When I click on the product, the T and Cs says to log into DBS iBanking -> cards -> redeem rewards.
However, when I follow that instruction, the ibanking page tells me to go to the DBS Rewards website. This customer journey has me going in circles and only brings frustration.