Important Notice

Dear customers, we will update this page on our DBS/POSB branch operations as Singapore gradually re-opens some activities after the circuit breaker.

We are committed to supporting you through the period of safe re-opening.

The health and well-being of our customers and employees remain of utmost importance to us. For your safety, we encourage our customers to bank from the comfort of your home with DBS/POSB digibank online and mobile. Alternatively, you can visit our 24/7 digital lobbies with digital teller assistance available from 9am to 6pm daily. Our 22 digital lobbies are widely located across different parts of Singapore, so it is easy for you to take care of both your cash and non-cash banking needs – any day and any time.

We are gradually reopening some of our branches. Please check the following list of DBS/POSB branches and 24/7 digital lobbies that will be opened to serve your banking needs during this safe re-opening period. Some DBS/POSB branches and all DBS Treasures, DBS Treasures Private Client centres continue to be temporarily closed as a measure to minimise community spread of Covid-19. We encourage all our customers to only visit our branches for urgent banking needs, using our SMS Q service.

During this period, the first hour of branch opening is dedicated for the elderly (60 years & above), pregnant mothers and customers with disabilities.

The following DBS/POSB branches and 24/7 digital lobbies are opened where the first hour of branch opening is dedicated to serve the elderly (60 years and above), pregnant mothers and customers with disabilities.

Click here for services available at our 24/7 digital lobbies.

Central

DBS Ang Mo Kio Central

DBS Bishan

DBS MBFC

DBS Plaza Singapura

DBS SCAPE (24/7 Digital Lobby with no VTM)

DBS South Bridge

DBS Suntec

DBS Thomson

DBS Toa Payoh

DBS Woodlands

POSB Ang Mo Kio North (24/7 Digital Lobby)

POSB Canberra (24/7 Digital Lobby)

POSB ITE College (24/7 Digital Lobby)

POSB Kampung Admiralty

POSB Nee Soon South (24/7 Digital Lobby)

POSB Toa Payoh Central

POSB Toa Payoh North (24/7 Digital Lobby)

POSB Yishun Central

POSB Yishun North (24/7 Digital Lobby)

POSB Yishun West

East

DBS Kovan

DBS Parkway Parade

DBS SUTD (24/7 Digital Lobby)

DBS Tampines One

DBS Towner Road

POSB Aperia (24/7 Digital Lobby)

POSB Bedok Central

POSB Bedok North (24/7 Digital Lobby)

POSB Compass One

POSB Hougang Central

POSB Kampong Ubi (24/7 Digital Lobby)

POSB MacPherson (24/7 Digital Lobby)

POSB Our Tampines Hub (24/7 Digital Lobby)

POSB Paya Lebar

POSB Potong Pasir (24/7 Digital Lobby)

POSB Rivervale (24/7 Digital Lobby)

POSB Serangoon Central

POSB Tampines Central

POSB Waterway Point

POSB White Sands

POSB WP Acc Svc Ctr

Southwest

DBS Bukit Timah

DBS Choa Chu Kang

DBS Clementi Central

DBS Great World City (24/7 Digital Lobby)

DBS HarbourFront

DBS Jurong Point

DBS Westgate

POSB Boon Lay (24/7 Digital Lobby)

POSB Bukit Batok Central

POSB Bukit Batok West (24/7 Digital Lobby)

POSB Bukit Panjang

POSB Buona Vista

POSB Jurong East Central

POSB Jurong West 

POSB Nanyang Estate (24/7 Digital Lobby)

POSB Tanjong Pagar

POSB Taman Jurong (24/7 Digital Lobby)

POSB Tiong Bahru

POSB West Coast (24/7 Digital Lobby)

POSB Zhenghua (24/7 Digital Lobby)

The following branches will continue to remain closed during this period.

Safe deposit box access at our DBS/POSB and DBS Treasures Centre will be available by appointment only, on Wednesdays between 8:30am to 4:30pm. For an appointment, please email sdbappointment@dbs.com three days in advance with your name, contact number, preferred date/time and the branch you would like to visit.

Central

DBS Marina Bay Sands

POSB Newton

POSB Square 2

POSB Woodlands West

DBS Raffles Place

POSB Centrepoint

East

POSB Tampines East

POSB Marine Parade

POSB Seletar Mall

DBS Bedok

DBS Serangoon Garden

POSB Eastpoint

Southwest

POSB Jurong Point

DBS Alexandra

DBS Holland V

DBS Raffles Link

POSB Yew Tee

To safeguard the health and well-being of our customers and staff within our premises, customers visiting us must wear a mask and may be required to remove temporarily for verification purposes. Customers without a mask will be denied entry to our branches.

In support of stricter safe distancing measures, we have implemented a dedicated banking hour for the vulnerable group of customers from 9 April 2020

  • The first hour of branch opening will be dedicated to serve the elderly (60 years and above), pregnant mothers and customers with disabilities.

Other safe distancing measures at our branches:

  • Seats in our branches have been demarcated to ensure that customers are seated at least 1 metre apart.
  • Limits have been placed on the number of customers that can be in a branch simultaneously, depending on branch size.
  • Customers will be spaced out in the queueing area at our branch entrances to maintain distancing.
  • Temperature screening and SafeEntry login will be required for all customers seeking to enter our premises.
  • To safeguard the health and well-being of our customers and staff within our premises, we will have to decline entry to our premises for any customers that are showing symptoms such as fever, cough, difficulty in breathing, etc.
  • We have also stepped up the frequency of cleaning and disinfection of our premises and self-service machines (e.g. ATMs).

We will continue to monitor the situation closely and act accordingly in the best interests of our customers and colleagues.

With our business continuity plans in place, we do not foresee any disruption to our banking services during this period. For your convenience, we encourage you to bank with us online through our internet banking or via our digibank/iWealth app anytime.

We seek your understanding that there may be longer wait time at our branches as a result of the above safe distancing measures.

We remain committed to supporting our customers throughout this period.

The following banking channels remain accessible to our customers:

  • 22 digital lobbies remain open for round-the clock self-servicing banking.
  • 55 Video Teller Machines with support from customer service officers available during banking hours.
  • Cashpoints available at Cold Storage, Giant, 7-Eleven and more.
  • 1,100 ATMs and 150 BTMs available for cash withdrawals and deposits.
Click here for full list of locations.

We encourage you to use our comprehensive suite of online and mobile banking services via DBS/POSB digibank and DBS iWealth, from the comfort and safety of your home. From updating your personal details, checking account balances, and making payments and transfers.

Click here to find out more about our digital banking services.

For DBS Treasures, DBS Treasures Private Client and DBS Private Bank clients, you may also contact your relationship managers for support with transactions and trades.

We are here to support you. Together, we can overcome this challenging period as a community.