When an accident happens, it can feel like the world is against you. But you do not have to carry that burden alone.

In collaboration with our partners, we are offering free support to DBS/POSB customers and their immediate family:

Apply Now

 

At a Glance

Complimentary payout of S$100/day worldwide accident coverage for you and your immediate family

  • Receive S$100 per 24-hour period of hospital confinement due to accident, for up to 5 days. Applicable 24/7 worldwide.
  • No hidden costs. No payment required.
  • Your family members do not need to be DBS/POSB customers.

Additional coverage even if you have existing personal accident insurance policies

  • Your free coverage under Complimentary Personal Accident Protect starts immediately once you submit your application and expires automatically after 2 consecutive months. You do not need to request for cancellation.
  • You can claim on Complimentary Personal Accident Protect even if you have other existing insurance policies covering accidents.

Sign up for Complimentary Personal Accident Protect and unlock access to exclusive rewards with DBS

Find out more about the rewards and how you can redeem them in the “Exclusive Rewards” section below.

Apply Now

Note: There may be scams targeting customers via social media, calls, email, or instant messaging. When in doubt, avoid clicking links provided and do not share personal information via a call. Please type 'go.dbs.com/sg-complimentarypa' on the address bar of your browser to access the authentic site instead.

 

Eligibility Criteria

The applicant must be a DBS/POSB customer who meets the following criteria on the date of application:

  • Is a Singapore Resident1;
  • Aged between 18 and 70 years old (both ages inclusive); and
  • Has not received coverage under any Complimentary Personal Accident Protect policy.

The applicant’s partner must meet the following criteria on the date of application:

  • Is a Singapore Resident1;
  • Aged between 18 and 70 years old (both ages inclusive); and
  • Has not received coverage under any Complimentary Personal Accident Protect policy.

The applicant can add up to 4 children to his/her Complimentary Personal Accident Protect policy.

Each child must meet the following criteria on the date of application:

  • Is a Singapore Resident1;
  • Unmarried, aged between 1 month and 17 years old, or up to 25 years old (provided the child is primarily dependent on the applicant for maintenance and support and is studying as a full-time student at an accredited institution of higher learning and not employed [except for Full-time National Service]); and
  • Has not received coverage under any Complimentary Personal Accident Protect policy.

1 Singapore Resident means Singapore Citizen, Singapore Permanent Resident, a holder of a valid Work Permit, Employment Pass, Long-Term Visit Pass, Dependant’s Pass, S Pass or Student Pass issued by the authorities in Singapore

 

Exclusive Rewards

Sign up for Complimentary Personal Accident Protect to be part of the Parkway Healthcare Programme.

The Parkway Healthcare Programme allows the policyholder access to the following.

   

TeleConsultation for general medical consult

  • First TeleConsultation via MyHealth Connect app on us*
  • Subsequent TeleConsultation at S$12* (S$12.84 including GST)

TeleConsultation for traditional chinese medicine consult

  • First TeleConsultation via MyHealth Connect app on us*
  • Subsequent TeleConsultation at S$15* (S$16.05 including GST)

Physical consultation

S$16* for general medical consultation at 26 Parkway Shenton Medical Group clinics (S$17.12 including GST)

COVID-19 Swab & Serology Test

COVID Tests at 27 Parkway Shenton Medical Group clinics

  • COVID PCR Test (Nasal / Saliva-based): S$91.59* (S$98 including GST)
  • COVID ART: S$26.17* (S$28 including GST)
  • Anti-COV2 IgM (COVM) Serology Test: S$23.55* (S$25.20 including GST)
  • Anti-SARS-COV-2 N (ACOV2N) Serology Test: S$43.74* (S$46.80 including GST)
  • Anti-SARS-COV-2 S (ACOV2S) Serology Test: S$43.74* (S$46.80 including GST)

Disclaimers:
Travellers are responsible for checking the test requirements and testing window requirements of their destination country. Do allocate adequate time to take and receive your COVID-19 pre-departure test results before your departure from Singapore. For latest requirements and travel advisories, check the Immigration & Checkpoints Authority website.

Healthcare & Wellness Services

  • Vaccinations at 31 Parkway Shenton panel clinics
  • Health Screening at 5 Parkway Executive Health Screening Centres

Accident & Emergency

A&E Consultation at the following Parkway Hospitals A&E:

  • Mount Elizabeth (Orchard) Hospital A&E
  • Mount Elizabeth (Novena) Hospital A&E
  • Gleneagles Hospital A&E
  • Parkway East Hospital A&E

*Valid for doctor consultation only, not inclusive of medication, extended clinic hours surcharge (for visits in clinic after office hours) and S$10 (S$10.70 including GST) delivery charge for medicine to be delivered after TeleConsults. First TeleConsultation on us to be utilised by 31 December 2022. Payment must be made with a DBS/POSB Credit/Debit Card.

This programme is jointly organised by DBS and Parkway Shenton. DBS will register eligible policyholders for the Parkway Healthcare Programme and no separate sign up is required. Policyholders will receive instructions from Parkway Shenton on how to download their eCard within 35 business days from the date of your application.

Click here to see our FAQs and terms and conditions.


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Terms and Conditions:

  1. Offer is valid until 30 December 2022
  2. Please call +65 6715 6871 or email reservation.15stamford@kempinski.com for reservations and quote “Complimentary Personal Accident Protect”
  3. Discount is not valid on special occasion dates (Easter, Mother's Day, Father's Day, Christmas). Other blackout dates apply
  4. Discount is only valid at 15 Stamford by Alvin Leung
  5. Welcome email from Chubb needs to be presented either during reservation or arrival in order to enjoy the discount
  6. For more details, please refer to our website
 

Frequently Asked Questions

View all FAQs here.

Coverage under the Complimentary Personal Accident Protect policy commences on the date of application and expires automatically after 2 consecutive months. As such, we have given our customers the flexibility to decide when they would like to begin their coverage.

Each insured person can only receive coverage under Complimentary Personal Accident Protect policy once.


No, the Complimentary Personal Accident Protect policy is a separate policy. As such, you do not need to cancel or update existing insurance policies. This applies even if you are an existing customer with Chubb.


Complimentary Personal Accident Protect provides a daily benefit payout of S$100 per 24-hour period of hospital confinement due to an accident, for up to 5 days, during the 2-month policy period. Coverage applies 24/7 worldwide.

This is an additional coverage that applies on top of existing policies a customer may have, which can help his family to tide over the difficult period.


Your free coverage will expire automatically at the end of the coverage period and no payment is required. You may be offered an option to purchase a comprehensive plan to continue your coverage if you meet the eligibility requirements.


The exclusions are stated under the General Exclusions section in the Policy Wording. Below are some key exclusions:

  • Pre-existing conditions
  • Deliberate and self-inflicted injury, suicide, criminal or illegal acts
  • Hazardous sports or activities such as parachuting, skydiving, hang gliding, ballooning, any kind of race (other than on foot or swimming in an enclosed pool) or trial of speed or reliability, potholing or mountaineering.

Please refer to the Policy Wording – General Exclusions to find out more.


Coverage for an insured person will cease automatically:

  • when he/she ceases to be a Singapore Resident;
  • when the applicant or his/her partner reaches the age of 71 years old;
  • when the child(ren) no longer fulfils the definition of Dependent Child(ren) based on the Policy Wording; or
  • upon his/her death.

You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) or email to dbscs.sg@chubb.com.

 

How to Claim

Please submit your claims within 30 days from the occurrence of an accident which gives rise to a claim at Chubb Claim Centre or contact Chubb's Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays).

In addition to completing the claim form, the following additional supporting documents may also be required based on the type of claim you are submitting:

Please note that Medical Report Fees are at Claimant’s own expense.

Type of Documents required

  • Medical and other certificates and evidence as required by Chubb;
  • Chubb claim form;
  • Any reports from the police, any carriers or other authorities about the accident;
  • Any other documentary evidence required by Chubb; and/or
  • Police investigation outcome in the event of a road traffic accident.

A claim number will be provided immediately after you have submitted your claim online. You will receive an email acknowledgement and SMS notification when your claims submission is successful. A claim handler will then review your claim and contact you if additional information is required.

You can check your claim status via Chubb Claim Centre. Simply key in your claim number and OTP provided via SMS/ Email/ voice call to view your claim status and any payment amount/ payee details, if available.

Should you have any query in relation to your claim, including claim status update, please contact Chubb at 6398 8797 (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) and quote your policy and claim number.


Upon receiving your claim request and all the supporting documentation, the claim assessment will commence and will be finalised within 5 to 7 business days. Once your claim is accepted, you will be reimbursed via cheque or bank transfer within the next 5 to 7 business days.

 

Contact Us

Call Chubb’s Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com.

Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.

Disclaimers

Complimentary Personal Accident Protect is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the Policy Wording and will be sent to you upon acceptance of your application by Chubb. You should consider carefully if you are intending to switch accident policies, as this might be detrimental to your current and/or future needs. You may wish to seek advice from a financial adviser before making a commitment to purchase this policy. In the event that you choose not to seek advice, you should carefully consider whether the policy is suitable for you.

This is a short-term accident and health policy. Chubb is not required to renew this policy. Chubb may terminate this policy by giving you 30 days’ notice in writing.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.

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