We will open a new DBS MCA based on the same account name and mailing address following your records with ANZ. The balances in your ANZ current/savings account will be transferred to your new DBS MCA and your ANZ account will be closed once the transfer is completed.

If you are an ANZ Signature Priority Banking or Private Bank client, and if your ANZ current/savings account is earmarked to an investment loan, your current/savings account balances will be transferred to your new DBS MCSA. You may view your DBS MCSA details via DBS digibank/iWealth platform or request for consolidated statements from your Relationship Manager.

If all your personal accounts have the same mailing address following your records with ANZ, DBS will open one DBS MCA for you. The balances of all your current/savings accounts with ANZ will be credited into the respective SGD and foreign currency wallets of your new DBS MCA.

If one of your ANZ personal deposit accounts has a different mailing address, DBS will open two DBS MCAs. If all three of your ANZ personal deposit accounts have different mailing addresses, DBS will open three DBS MCAs.

We will open multiple personal, joint-alternate and joint-all DBS MCA for you based on the number of ANZ accounts that you have, following your records with ANZ. Your ANZ account balances will be credited into the respective SGD and foreign currency wallets of your new DBS MCA.

Click here for your new DBS MCA interest rate

All loyalty bonus interest will be terminated by the transfer date, as DBS has a different reward system from ANZ.

The interest rates in DBS MCA and DBS MCSA are calculated and accrued daily and credited monthly. The interest calculation is based on 365 days for SGD, GBP, HKD and THB, and 360 days for the rest of the foreign currencies.

If you have any balances in ANZ Statement Savings Account in HKD, the interest calculation for DBS MCA is based on 365 days.

DBS MCA offers Singapore dollar (SGD) and 12 foreign currencies listed below:

• Australian Dollar (AUD)
• Canadian Dollar (CAD)
• Chinese Renminbi (Offshore) (CNH)
• Euro (EUR)
• Sterling Pound (GBP)
• Hong Kong Dollar (HKD)
• Japanese Yen (JPY)
• Norwegian Kroner (NOK)
• New Zealand Dollar (NZD)
• Swedish Kroner (SEK)
• Thai Baht (THB)
• US Dollar (USD)

If you have any balances in other foreign currencies which are not offered by DBS MCA, you will need to convert to the currencies listed above or make a withdrawal with ANZ before the transfer date.

For ANZ Signature Priority Banking and Private Bank customers who will be provided with DBS MCSA, the list of currencies offered are as follows:

• Australian Dollar (AUD)
• Canadian Dollar (CAD)
• Swiss Franc (CHF)
• Chinese Renminbi (Offshore) (CNH)
• Danish Krone (DKK)
• Euro (EUR)
• Sterling Pound (GBP)
• Hong Kong Dollar (HKD)
• Japanese Yen (JPY)
• Norwegian Krona (NOK)
• New Zealand Dollar (NZD)
• Swedish Krona (SEK)
• Singapore Dollar (SGD)
• Thai Baht (THB)
• US Dollar (USD)

If you have any balances in other foreign currencies which are not offered by DBS MCSA, you will need to convert them to any of the currencies listed above, or make a withdrawal from ANZ before the transfer date.

The minimum balance is S$3,000 or its equivalent in any of the offered foreign currencies. The fall below fee is S$7.50 per month if average daily balances is less than S$3,000 equivalent across all offered currencies and this will be waived till 31 December 2017.

The fall below fee is S$7.50 per month if average daily balances is less than S$3,000 equivalent across all offered currencies and this will be waived till 31 December 2017. The admin fee is S$2 per month and this will be waived till 31 December 2017.

Click here to view the fees.

Yes, the balances in your new DBS MCA will continue to be earmarked following your records with ANZ.

No. If you require a chequing facility for your new DBS MCA, please visit any DBS/POSB branch to request the SGD and/or USD cheque book(s).

Yes, you will be provided with DBS digibank access if you have an ANZ deposit or credit card account, a registered mobile number and mailing address with ANZ/DBS. Upon activation of your digibank access, you can enjoy the full suite of digital services^* including eStatement, PayLah!, and SMS Banking.

^*Find out more here.

New to DBS digibank

You can access DBS digibank with the security token that will be mailed to you after the transfer date. Please follow the steps in the mailer to complete your first login and view your transferred products and services. Please call our customer service hotline if you have not received it within a week after the transfer date.

If you wish to access DBS digibank before receiving the security token, you can complete your first login with your new DBS credit/debit card* and PIN.

Existing DBS digibank users

Your transferred products and services can be accessed through your current DBS digibank account after the transfer date. Please call our customer service hotline on 1800-111-1111 if your account has not been updated within a week after the transfer date.

New to DBS digibank

If you have an ANZ deposit or credit card account a registered mobile number and mailing address with ANZ/DBS, you will receive eStatements* on your new DBS/POSB account, once you have activated DBS digibank access.

Existing DBS digibank users

The type of statement you will receive will depend on your current statement arrangement with DBS. If you would like to receive eStatements, you can register for eStatements via DBS digibank.

*For more details and eligibility, please click here.

Yes, you will be able to view your new account details when you log in to DBS digibank.

Your payee lists set up and scheduled, or recurring transfers/payments arrangements in your ANZ Digital Banking will not be transferred to DBS digibank. You will have to set up these arrangements again in DBS digibank after the transfer date. You can click on the links below for a guide on how to set up your account:

Add transfer payee to DBS/POSB recipient
Add transfer payee to other bank recipient
Set up a remittance payment
Set up a billing organisation
Set up a GIRO payment
Set up a Standing Instruction (Recurring fund transfer)

You will not be able to continue using your ANZ Debit Card. After the transfer date, you can start using your new DBS Visa Debit Card which will be linked to your new DBS MCA. You may activate your new DBS Visa Debit Card via SMS (if your mobile number is registered with DBS), DBS digibank or at any DBS/POSB ATM in Singapore after the transfer date.

No, you will not be able to use your ANZ Debit Card at any POSB/ DBS ATM (before, on or after the transfer date).

Your new DBS MCA will not be automatically linked to your existing ATM, debit and/or credit card(s). However, if you wish to link your existing DBS/POSB ATM, debit and/or credit card(s) to your new DBS MCA, you may do so at any of our DBS/ POSB branches.

GIRO setup for ANZ Progress Saver Account(s) will cease to be effective from the transfer date. Only active SGD SI via GIRO for credit into ANZ Progress Saver Account(s) will be supported by DBS for three months from the transfer date, so that you have sufficient time to update the change in account number.

Only active SGD recurrring payment instructions e.g. Direct Debit Authorisation and SI will be transferred to your new DBS MCA.

SI for telegraphic transfers and for local foreign currency transfers will cease on the transfer date. If you require SI for telegraphic transfers, you will have to set up this arrangement via DBS digibank after the transfer date.

DBS will support inward MEPS for one week after the transfer date, inward GIRO payments and inward International Payments for three months after the transfer date, so that you have sufficient time to update the remitter on your new DBS MCA number.

DBS will support inward GIRO transactions posting for three months after the transfer date. Thereafter, funds transferred to your ANZ savings/current account(s) will be rejected. FAST transactions will not be supported from the transfer date.

ANZ cheques issued from individual accounts before the transfer date and properly drawn will remain valid, subject to the cheque validity dates. ANZ cheques issued from individual accounts on or after the transfer date will no longer be valid.

We will place your FD based on the original tenor with the same value and maturity dates, at the original contracted as per your record with ANZ.

We will place your FD based on the original tenor with the same value and maturity dates, at 0% p.a. since the interest has already been paid up-front to you.

If you withdraw your time/term deposit before it matures, interest will be calculated based on the lowest tier of either the originally contracted rate or DBS prevailing board rates for completed quarters on the date placement was made. If you have ANZ Instant Interest Time Deposit, we will claw back the interest which was already paid to you from your time deposit principal amount.

We do not offer Step-up FDs. Your ANZ Step-up Time Deposit will be replaced by DBS Conventional FD. We will place your FD at the original highest step-up contracted rate based on the remaining tenor with value date on the transfer date, and the same maturity rate.

If your ANZ Step-up Time Deposit is in foreign currency, the value date will be on the next business day (Mon – Fri, excluding Public Holidays).

We will open the same number of personal DBS FD accounts based on the number of ANZ time/term deposit accounts that you have, following your records with ANZ.

We will open multiple personal, joint-alternate and joint-all DBS FD for you based on the number of ANZ time/term deposit accounts that you have, following your records with ANZ.

The maturity instructions for your FD will be based on the maturity instructions you have provided to ANZ.

If your maturity instruction is to credit the maturity proceeds into your ANZ current/savings account, the maturity proceeds will be credited into your new DBS MCA/MCSA. If you have closed your ANZ current/savings account before the transfer date, your maturity proceeds will roll over on the original tenor at DBS prevailing board rate.

Notes:

1. If you have an ANZ Step-up Time Deposit, and your instruction is to have your proceeds roll over upon maturity, we will do the same for your DBS FD Account, at DBS prevailing board rate, based on your ANZ Step-Up cycle months.
2. If you wish to change your FD maturity instruction with DBS, you may do so via DBS digibank or at any DBS/POSB branch.

The interest earned for your ANZ Conventional Time Deposit, Multi-Currency Term Deposit and/or Step-Up Time Deposit will be paid out upon maturity.

Interest calculation is based on 365 days for SGD, GBP and HKD, and 360 days for all other currencies.

Yes, you will need to hold your time/term deposit till maturity.

If you withdraw your time/term deposit before it matures, interest will be calculated based on the lowest tier of either the originally contracted rate or DBS prevailing board rates for completed quarters on the date placement was made. If you have ANZ Instant Interest Time Deposit, we will claw back the interest which was already paid to you from your time deposit principal amount.

Your ANZ secured credit card will be converted to a DBS/POSB credit card and linked to a new DBS fixed deposit account. Before the transfer date, we will send you a letter with more details about your secured DBS/POSB credit card.

The additional coverage is intended to provide greater certainty to depositors who are customers of both ANZ and DBS. This ensures that these depositors have time to consider available options.

The additional protection starts from the effective transfer date and will apply for a period of one year.

The total protection amount depends on the balances of the depositor with ANZ and DBS as at the effective transfer date.

A depositor with deposits in both DBS and ANZ would thus be insured up to the amount of his deposit in DBS capped at S$50,000. Separately he will also be insured up to the amount of his deposit in ANZ, capped at S$50,000. For instance, if a depositor, prior to the transfer, has insured deposits of S$30,000 with DBS and S$60,000 with ANZ. The depositor would be insured up to an aggregate protection limit of S$80,000 with DBS during the additional cover period (comprising S$30,000 from DBS and S$50,000 from ANZ). Where DI coverage is concerned, the aggregate amount of insured deposits of the depositor will be viewed as a single pool, regardless of whether they originate from DBS or ANZ. This combined pool will be insured up to S$80,000 during the one-year additional cover period.

IMMEDIATELY BEFORE TRANSFER

• • Account
  • Balance as of transfer date
  • Sub-protection limits
  • Protection limit for additional cover period
• • DBS
  • S$30,000
  • S$30,000(A)
  • A + B=S$80,000
• • ANZ
  • S$60,000
  • S$50,000(B)
  • A + B=S$80,000

AFTER TRANSFER (DURING 1 YEAR ADDITIONAL COVER PERIOD) – If balance increases

• • Account
  • Balance
  • Protection limit for additional cover period
• • DBS
  • S$50,000
  • A + B=S$80,000 (no change)
• • DBS 2 (transferred from ANZ)
  • S$60,000
  • A + B=S$80,000 (no change)

Only ANZ customers who are also customers of DBS as at the effective date of transfer are eligible for the one-year additional protection, up to S$50,000. All other ANZ customers will continue to be covered up to S$50,000.