Important information before you travel
Allow your Cards' magnetic stripe for overseas use
In line with the industry's measures to enhance Cards' security, the magnetic stripe on all DBS/POSB Credit, Debit and ATM Cards was disabled for overseas use on 22 September 2013. With the Cards' magnetic stripe disabled for overseas use, the risk of unauthorised transactions being effected on the Card will be reduced.
The following overseas functions will be affected when the Cards' magnetic stripe is disabled:
- Overseas ATM cash withdrawal
- Credit Card overseas Cash Advance
- Credit Card and Debit Card overseas retail transactions at magnetic stripe (swipe) terminals
The data on EMV chip is protected by encryption. As such, the EMV chip (if any) on all Cards remains active for local and overseas transactions. However, as the EMV chip for transaction processing is not widely accepted at all destinations, you may wish to allow the magnetic stripe of your Card(s) for overseas use before travelling.
You may wish to allow/disallow overseas use on your Cards' magnetic stripe via either of the following channels:
- SMS
- DBS/POSB iBanking
- DBS/POSB Digibank app
- Any DBS/POSB ATM in Singapore
It is recommended that you set the magnetic stripe on your Card(s) to disallow overseas use when you are in Singapore.
Here's how you can allow/disallow your Cards' magnetic stripe for overseas use:
SMS to 77767:
- Allow - with no end date
Enable <space> overseas <space> card's last 4 digits. - Allow - with end date
Enable <space> overseas <space> card's last 4 digits <space> start date <space> end date.
where start and end dates are in DDMMYYYY format. - Disallow
Disable <space> overseas <space> card's last 4 digits. - For foreign-registered mobile number, please use iBanking or mBanking.
Please note: Service is currently unavailable to DBS Business Advance Debit Cards and DBS Virtual Cards.
iBanking:
- Login to iBanking with your User ID and Password and Token
- Select "Credit and Debit/ATM Cards"
- Select "Card Magnetic Stripe for Overseas use" option
- Select the Card Account from the Card Selection List
- Amend the status of the overseas function of your Card's Magnetic Stripe to your preference
- Click on "Submit" followed by "Confirm" to proceed
DBS Digibank app:
- Login to DBS Digibank app with your User ID, Password and Token
- Select "Card Services"
- Select "Allow Card's Magnetic Stripe for Overseas use" option
- Select the Card Account from the Card Selection List
- Amend the status of the overseas function of your Card's Magnetic Stripe to your preference
- Click on "Submit" followed by "Confirm" to proceed
Please note: Service is currently unavailable to DBS UnionPay Debit Cards and POSB UnionPay ATM Cards.
DBS/POSB ATM in Singapore:
- Insert your DBS Debit Card to access your account
- Key in your PIN
- Select "More Services"
- Select "Card's Magnetic Stripe for Overseas Use"
- Select "Continue"
- Amend status of the overseas function of your Card's magnetic stripe to your preference
- Follow instructions on the ATM screen to complete Submission
Important Note: Please ensure that your mobile phone number is updated in our records via DBS/POSB iBanking/any Branch to receive the SMS Alerts.