Make an Online Reservation (Fully Booked)

You can still obtain new and good-as-new notes from our new notes ATMs, or recycled notes from our network of 1,200 regular cash machines. You can also consider cashless gifting with DBS QR Gift.

Part of: Guides > Chinese New Year Notes Exchange

Important information

  • Reservation link may close early, if the slots are fully taken up.
  • Please note that you may be required to show your vaccination status prior to entering the mall/branch.
Thank you for your strong support for our online reservation service! All slots have been taken up.

You can still obtain new and good-as-new notes from our new notes ATMs, or recycled notes from our network of 1,200 regular cash machines. You can also consider cashless gifting with DBS QR Gift.

Frequently Asked Questions

The maximum amount for Chinese New Year new notes exchange is capped at $1,200 per customer. You may refer to the denominations available here.
You can only book ONE reservation slot for Chinese New Year new notes exchange throughout the online reservation period. This is to allow more customers to enjoy the online reservation service.
You will not be able to cancel/amend a reservation made on the portal.
You need to have an ATM/Debit/Credit card that is linked to a Deposit Account before you can log in to place your reservation. Card and NRIC/Passport are required to verify that the individuals logging in are customers of the bank.
Bring along your NRIC/Passport and ATM/Debit Card during collection. Please ensure you have sufficient funds in the preferred account at the point of collection.
Starting 11 Jan 2022, you can obtain DBS/POSB red packets at DBS/POSB branches or Treasures Centre or Pop-up ATM. Each customer will be issued 1 red packet each and the red packets are subjected subject to availability.
Please note that we will be deducting the amount from the account of the person who is collecting the Chinese New Year new notes. Please ensure that the person collecting on your behalf bring along their NRIC/Passport, ATM/Debit Card, has the reservation email confirmation, and that there are sufficient funds for debiting during the collection.
Please refer here for more information.
Yes, you can choose to exclude QR Gift Packs in your quantity selection (0 to 10). However, do consider switching to cashless gifting, and enjoy more convenience and time saved from packing red packets! Did you know, if all DBS customers reduced their cash withdrawals by just 1% each, the carbon dioxide emissions collectively saved is equivalent to having an addition of almost 600 trees!
You can choose to reserve QR Gifts Packs, in quantity selection (0 to 10) via the online reservation portal.
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