Change digibank User ID

You can change your User ID on our website or via digibank Online.

Banking Part of: Guides > Your Guide to digibank Online

DBS Website
  • Visit our digibank Online Login Page.
  • Click on Forget User ID.
  • Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
  • Click on Change, and enter your desired new digibank User ID.
digibank Online
  • Log in to digibank Online with your existing digibank User ID and PIN.
  • On the Top Menu, under Preferences, click on Change iBanking User ID.
  • Authenticate your access using your DBS iB Secure Device / SMS One-Time Password (OTP).
  • Input your New User ID (Must be 5-20 characters, contains letters and numbers only).
  • Click Next to submit the change.

Related Information

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support