Replace DBS Physical Token

DBS Physical Token out of battery or damaged? Visit our Video Teller Machine (VTM) to get an instant replacement today.

Banking Part of: Guides > Your Guide to digibank Online

Replace your DBS Physical Token Instantly at our Video Teller Machine (VTM).
  • Find the nearest Video Teller Machine (VTM) using our Locator.
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Select iB Secure Device followed by Yes to proceed.
  • Select the Reason for Replacement.
  • Collect your new DBS Physical Token and proceed to register the device.
  • Scan the barcode on the DBS Physical Token.
  • Input your 6-digit iB Secure PIN and press Confirm to complete the registration.
Note:
  • To operate the Video Teller Machine (VTM), you may use either your NRIC, ATM/Debit/Credit Card or Passport.

Was this article helpful?

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Related Information

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support
Submit Feedback

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely