Replace DBS Physical Token
DBS Physical Token out of battery or damaged? Visit our Video Teller Machine (VTM) to get an instant replacement today.
Part of: Guides > Your Guide to digibank Online
Replace your DBS Physical Token Instantly at our Video Teller Machine (VTM).
- Find the nearest Video Teller Machine (VTM) using our Locator.
- Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
- Select iB Secure Device followed by Yes to proceed.
- Select the Reason for Replacement.
- Collect your new DBS Physical Token and proceed to register the device.
- Scan the barcode on the DBS Physical Token.
- Input your 6-digit iB Secure PIN and press Confirm to complete the registration.
- To operate the Video Teller Machine (VTM), you may use either your NRIC, ATM/Debit/Credit Card or Passport.
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