Replace DBS Physical Token

Replace your DBS Physical Token Instantly at our Video Teller Machine (VTM).

• Find the nearest Video Teller Machine (VTM) using our Locator.
• Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
• Select iB Secure Device followed by Yes to proceed.
• Select the Reason for Replacement.
• Collect your new DBS Physical Token and proceed to register the device.
• Scan the barcode on the DBS Physical Token.
• Input your 6-digit iB Secure PIN and press Confirm to complete the registration.

Note:

• To operate the Video Teller Machine (VTM), you may use either your NRIC, ATM/Debit/Credit Card or Passport.