Reset Phone Banking PIN

Reset or change your Phone Banking PIN instantly via our ATMs.

Banking Part of: Guides > Voice Biometrics and Phone Banking PIN
DBS/POSB ATM
View Steps
  • Insert your ATM/Debit/Credit Card and key in your 6-Digit Card PIN.
  • Under More Services, select Card / PIN / iBanking / Phone Banking.
  • Select Apply / Reset Phone Banking PIN.
  • Select Reset Phone Banking PIN followed by Confirm.
  • Enter and confirm a New 6-Digit PIN for your Phone Banking.
  • Once completed, your Phone Banking PIN will be updated.
  • Collect your ATM/Debit/Credit Card before you leave.
Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Select Other Transactions, an Officer will be connected to assist you to reset your Phone Banking Pin.
  • Collect your NRIC, ATM/Debit/Credit Card before you leave our Video Teller Machine (VTM).

Note:
  • Your new Phone Banking PIN will be mailed to your address within 3-5 working days.

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