Non-Receipt of Card Statements

You may have enrolled to eStatements or your mailing address is not updated in our records.

There could be 2 reasons why you may have not received your statement:

Enrolled to eStatement

Follow the below steps to check if you have enrolled for eStatements:

  • Log in to digibank Online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Request and click on Manage eStatement.
  • You will be able to confirm if you are Opt-In or Opt-Out for eStatement.

Not yet a digibank user?

Get Started

Mailing address is not updated
Click here for various options to get your mailing address updated.

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