Retrieval of Card Statements

You can easily retrieve your statements via iBanking.

How do I retrieve a copy of my Statements?

Enrolled to eStatement

If you are already enrolled onto eStatements, you can simply view and retrieve copies of your eStatements via Internet Banking:

  • Login to iBanking with your User ID and PIN.
  • Select My Accounts and click on eStatement.
  • Input your 6-digit iB secure PIN.
  • Select Credit Card Consolidated Statement and click Go.
  • Click on View eStatement.
    You may also print the PDF copy of the eStatement.

You may view up to past 7 years statements online from November 2010 or from the date of enrolment, whichever is later.


Printing a copy of your eStatement

  • Login to iBanking with your User ID and PIN.
  • Select My Accounts and click on Credit Cards.
  • Input your 6-digit iB Secure PIN.
  • Select the Card Account you are checking on and click the print button at the top right.

Don't have iBanking?

Get Started

Not enrolled to eStatements

You may simply view and retrieve a copy of all your card transactions via Internet Banking:

  • Login to iBanking with your User ID and PIN.
  • Click on My Accounts and select Credit Cards.
  • Click on the Card Number you wish to check.
  • You may check your current statement, previous statement and unbilled transaction
  • To obtain a copy, you may print the page by clicking the print button at the top right.

Don't have iBanking?

Get Started

Alternatively, you may also obtain a copy of your statement mailed to you by making a request via Phone Banking:

  • Dial 1800 111 1111.
  • For English, please hold. For a menu in Mandarin, press 2.
  • Enter your Phone Banking UID + # to proceed.
  • Enter your Phone Banking PIN + # to access the Phone Banking Services Menu.
  • Press 2 for Credit Card Services
  • Press 2 for outstanding and available balance
  • After your Account Balance is read, press 2 to request for an Account Statement.

Don't have Phone Banking?

Simply apply via our ATMs, Branches or mail in this Application Form!

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