Retrieval of Card Statements

You can now easily retrieve your statements via digibank or our DBS digibot.

Part of: Guides > Your Guide to digibank

How to Retrieve Card Statements

There are various channels which you may Retrieve Card Statements with us. The most convenient method would be via DBS digibot.

DBS digibot
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Step 1
Click on located at the bottom right.
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Step 2
Type Request for Statement into the chat.
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Step 3
Tap Card/Cashline Statment. Next, tap Yes, if you wish to view your statement transaction display.
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Step 4
Tap View Credit Card Transactions. Next, tap Authenticate me.
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Step 5
Complete the authentication using either your iBanking Login or Card & PIN.
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Step 6
Select the card you require assistance on.
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Step 7
Tap View Transaction History. Next, tap Current Statement Transactions to view the transactions.
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Step 1
Click on located at the bottom right.
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Step 2
Type Request for Statement into the chat.
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Step 3
Tap Card/Cashline Statment. Next, tap No, if you do not wish to view your statement transaction display.
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Step 4
Tap Yes to retrieve physical statement.
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Step 5
Tap Request for Statement. Next,tap Authenticate me.
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Step 6
Complete the authentication using either your iBanking Login or Card & PIN.
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Step 7
Select Credit Card and tap on the month statement that you wish to regenerate.
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Step 8
Verify your request and registered mailing address. Select Yes to complete your Statement Request.
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Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
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Tap on More.
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Step 3
Under Quick Access or Other Services, tap on eStatements.
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Step 4
You may apply filters to view your eStatements according to your preferences.
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Step 5
Tap on your eStatement to view it in the digibank Mobile App.
Get the latest DBS digibank Mobile app now!
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Log in to digibank Online with your User ID & PIN.
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Step 2
Under My Accounts, select View eStatement and eAdvice.
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Step 3
Complete the Authentication Process.
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Step 4
You may apply filters to view your eStatements or eAdvices according to your preferences.
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Step 5
Click View PDF to view your eStatement or eAdvices online.
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Step 6
Click the print button at the top right.

More information

  • You may view up to past 7 years statements online from November 2010 or from the date of enrolment, whichever is later.
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