Complimentary Travel Insurance

Complimentary travel insurance will be provided for both flight and hotel bookings through our DBS Travel Marketplace, subject to 1 insurance coverage per customer per period of booking.

Banking Part of: Guides > Go Travel with DBS

Coverage of the complimentary travel insurance is as follow:
Key Benefits Coverage (S$)
Accidental Death and Disablement 200,000
Journey Cancellation 1,000
Travel Delay 300
Baggage Delay 300
Note:
  • Accompanying travelers will be covered as part of the complimentary travel insurance provided for flight and hotel bookings.
  • For additional coverage, you may purchase myTravel Protect.

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COVID-19
  • Does my policy cover me for claims not related to COVID-19?
    Cover may still be available for claims not related to COVID-19, if your policy is effective:
    • On or after 16 October 2020 subject to all policy terms, conditions and exclusions; or
    • Before 16 October 2020 if the travel adhered to the MOH updates on Border and Community Measures*, subject to all policy terms, conditions and exclusions.
    Under both circumstances, there is no cover for claims relating to COVID-19.
    Example:
    Scenario A (Covered) Scenario B (Not Covered)
    Your policy is effective on 16 October 2020. Your trip was later cancelled due to hospitalisation due to an accidental injury and not relating to COVID-19.

    Your Chubb travel policy will respond to your claim.
    Your policy is effective on 16 October 2020. Your trip was later cancelled as you/your travel companion was issued a COVID-19 stay home notice by the authorities.

    Your Chubb travel policy will not respond to this claim.
  • If I was denied entry due to border closure at the overseas destination, will I be covered?
    No, Chubb’s policy will not respond as border closure is not within scope of coverage under the policy.
  • Does my policy cover me for claims not related to COVID-19 if I still proceed with my trip after a travel advisory has been issued about travel to my destination?
    For travel advisories related to COVID-19, you are covered if your policy is effective:
    • On or after 16 October 2020 subject to all policy terms, conditions and exclusions; or
    • Before 16 October 2020 if the travel adhered to the MOH updates on Border and Community Measures*, subject to all policy terms, conditions and exclusions.
    Under both circumstances, there is no cover for claims relating to COVID-19.
    For travel advisories not related to COVID-19, cover may be restricted or limited depending on the nature of the advisory.
  • Does my policy cover me if I am currently overseas?
    Yes, you are covered if your policy is effective before the commencement of your trip and is:
    • On or after 16 October 2020; or
    • Before 16 October 2020 if the travel adhered to the MOH updates on Border and Community Measures*, subject to all policy terms, conditions and exclusions. However, all COVID-19 related claims will still be excluded under your policy.

*Travel Advisory (updated 1 Oct 2020)
Singaporeans and residents of Singapore may travel overseas:
  • To Australia (excluding Victoria State), Brunei Darussalam and New Zealand and Vietnam;
  • If they are students pursuing academic qualification overseas, and where distance-learning is not offered as an option by the education institution [1]; or
  • For essential travel for business, official and work purposes under Green/Fast Lane arrangements and the Periodic Commuting Arrangement.
[1] Overseas studies should be of at least one academic year, for courses which require physical presence in the foreign educational institution, and which will lead to attainment of academic qualifications. Existing students who are completing such academic programs (i.e. balance duration of less than an academic year) are included. Students below the age of 18 may be accompanied by an adult. Mature students may travel overseas with their dependents who will be residing with them for the duration of their studies.

More information

  • For more information on the Key Benefits, you may refer to the Complimentary Travel Insurance Product Summary. Learn more.

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