Bank with Ease
Looking for a fast and convenient way to bank and manage your wealth? Get started with iBanking – one of the leading internet banking platforms in Singapore.
Enjoy 24x7 access to more than 130 banking services and exclusive privileges online. Additionally, transfer money easily to almost anyone with the largest internet banking base in Singapore.
Start banking online today and enjoy ease and convenience.
As the bank that cares, we’ve built in security features that protect every transaction you make with DBS iBanking:
More information on how to protect yourself online.
Not an iBanking customer?
Call us at 1800-111-1111
Contact your Wealth Manager or visit any of our branches
|Customer Experience Asia Excellence Award 2016|
Best Digital Experience (1st Runner Up)
|Global Finance Award 2016|
Best Consumer Digital Bank (Singapore)
Best Bill Payment and Presentment (Asia-Pacific)
Best Website Design (Asia-Pacific)
|Retail Banker International Asia Trailblazer Awards 2016|
Excellence in Internet Banking – Overall
Excellence in Internet Banking – Cross-Border
Excellence in Multi-Channel Integration – Highly Commended
|The Asset Triple A Digital Enterprise Awards 2015|
Best e-Bank, Singapore
|Retail Banker International Asia Trailblazer Awards 2015|
Excellence in Internet Banking – Overall (Highly Commended)
|The Asian Banker Excellence in Retail Financial Services 2015|
Best Payments Product
iB Secure Device
iBanking Services FAQ
Preferences and Messages
The tools of the trade are in your hands. Trade smarter, in more markets, and in real-time. Use our best-in-class Online Trading Service, and bank on our award-winning research and investment tools to help you trade.
Login to iBanking and access our DBS Online Trading Services to:
With DBS Online Trading, you have the option of funding your trading account by transferring funds from your DBS or POSB account in real-time. The convenience of online fund withdrawal requests back to your account is also at hand.
To start trading, log in to iBanking, select "Online Equity Trading", under the “Invest” tab of the top navigation. If you do not have iBanking, sign-up today by calling our Wealth Hotline at 1800 221 1111.
In all other jurisdictions where the DBS/POSB iBanking website(s) is/are accessible by its residents or entities, it is intended for use by corporate, institutional, professional, wholesale and other qualified investors in accordance with the laws and regulations of such jurisdictions.
The material and information contained herein is for general circulation only and does not have regard to specific objectives, financial situation and particular needs of any specific investor individual and/or entity (collectively referred to as investor), wherever situated. The material and information contained herein does not constitute an offer, invitation, recommendation or solicitation of any action based upon it and should not be viewed as identifying or suggesting all risks, direct or indirect, that may be associated with any investment decision. Prospective investors should seek advice from a financial adviser regarding the suitability of the product before making a commitment to purchase the product. In the event that the prospective investor chooses not to seek such advice, he/she/they should carefully consider whether an investment in the said securities is suitable for them in light of their own circumstances, financial resources and entire investment programme.
What is are eStatement and eAdvices?
The DBS Electronic Statement (eStatement) Facility collectively refers to the statement of account (eStatement), transaction records and advices (eAdvices) in electronic form accessible via DBS/POSB Internet Banking.
Use of the eStatement Facility is subject to the DBS Terms and Conditions governing Electronic Statements, which may be found here.
What are the benefits of having eStatement and eAdvices?
It is quicker to view your eStatement and eAdvices online than to wait for your printed copies to arrive in the mail.
Enjoy the convenience of viewing up to 36 months of past your eStatement and eAdvices at your fingertips, without the clutter.
Safe & Secure
Your eStatement and eAdvices are kept confidential - only you can access them.
The eStatement and eAdvices save paper, ultimately saving trees and the environment.
Who are eligible for the eStatement and eAdvices?
Both the eStatement and eAdvices are available for clients with a Wealth Management Investment Portfolio. They are made available for accounts of personal or joint nature.
How do I enrol for the service?
No enrolment is required for the eStatement and eAdvices as it is provided by default to wealth clients with a DBS Internet Banking account.
Do I need to pay for this new service?
This service is offered to you free of charge.
When will I start to receive my eStatement and eAdvices?
You will be able to view your eStatement via iBanking after the statement cycle at the end of every month. Your eAdvices will be provided on a daily basis in the event there are transactions performed for your wealth account. In addition, you will also receive an email notification whenever your eStatement or eAdvices are ready for viewing.
Is there an option for me to have both electronic and printed statements/advices?
Wealth clients are provided with both electronic and printed statement/advices by default. Clients will require an Internet Banking account to access their eStatement and eAdvices online.
How long will the eStatement and eAdvices be made available online?
Both the eStatement and eAdvices will be made available for a period of 36 months.
Can I save a copy of my eStatement and eAdvices?
Yes. You can download and save the eStatement and eAdvices for your own reference and archival.
What is Contact RM?
Contact RM is a new service for our wealth clients in addition to the existing Contact Us feature on iBanking.
You can send your Relationship Manager an enquiry, general feedback or requests via iBanking. This new communication feature requires you to log in to iBanking with your existing Internet Banking User ID and Password with the IB Security Device PIN.
What type of enquiries or requests can I send to the Bank?
You can submit enquiries related to your Wealth Investment Portfolio. We apologize that we are not able to accept instructions for investments or transactions on your account via the Secured Mailbox.
Can I include attachments in my email to the Bank?
Attachment of documents is allowed with the message. The supported file formats include Word, Excel and PDFs.
Can I send an email to you from my personal email address i.e. Yahoo!, Hotmail, Gmail?
The Contact RM feature within DBS iBanking is a secured communication channel between you and the Bank. Communication to the Bank sent within DBS iBanking (post login) will receive a response from the Bank to your Personal Inbox within DBS iBanking (post login).
Emails from your personal email (Yahoo, Gmail, Hotmail, etc) may be sent to the Bank through the Contact Us option on our public website at www.dbs.com. Responses to these from the Bank will be to your personal email addresses (Yahoo, Gmail, Hotmail etc). Please note that the public website is not a secure site, hence, to safeguard your interests, the Bank will not respond to any request for account related information. Please do not include any account related information if you communicate with the Bank through the Contact Us option on our public website.
How soon will I receive a response from the Bank?
The Bank will respond to all enquiries, feedback and requests within 2 business days. Should the Bank require additional time to obtain a response, we will, within the 2 days let you know how long is needed.
Is this service chargeable?
This service is offered to all iBanking customers free of charge.
Transaction Signing is a procedure introduced in Dec 2012 as part of an industry-wide initiative to bring you a more secure online banking environment. It is used for certain "high-risk" transactions like adding payees, updating personal particulars, or performing high-value transactions.
With the introduction of Transaction Signing, changes have been made to make it easier and more convenient to transact on iBanking. To provide you quick and easy access to your basic account information, you only need to login using your User ID and PIN.
Yes, you are now able to conveniently perform selected services such as Transaction History and low value fund transfers and bill payment conveniently using SMS OTP that is sent to your mobile phone registered with the bank.
To allow us to direct the SMS to the correct phone number, please ensure that you register your mobile phone number with us at the earliest. Registration may be done at either any of our ATMs, or by completing the form found here
The bank has introduced email and SMS notification alerts when you perform selected transactions via iBanking and digibank app as well as other channels. This enhanced security feature helps ensure that you are immediately alerted on any unauthorized transactions. Click here to view the selected transactions.
Simply login to DBS/POSB iBanking and select ‘Update Particulars and Contact Preferences’ to register your email address and mobile number.
DBS is the 1st bank in Singapore that guarantees your money is 100% safe when you bank online. This means you can get back money lost from your account through any unauthorised transaction. As an iBanking customer, you will be automatically covered by this guarantee.
iBanking OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive iBanking OTP via SMS for the following:
The bank uses SMS to communicate transaction alerts and one-time passwords (OTP) for bank transactions, these alerts and SMSes are confidential and meant to be viewed by the account holder only.
As such, a mobile number is unique to each customer on our record – this is in place to safeguard our customer’s interests.
What you need
What you can do
New IB Secure Device
For your convenience, you will only need your IB User ID & PIN to login. No IB Secure Device is needed. To ensure confidentiality, all key account details are masked.
Use the new SMS login feature or IB Secure Device to perform selected transactions securely.
Secure your key transactions using Transaction Signing with your new IB Secure Device.
Enjoy added security with ease of mind today!
We are committed to providing you a safe and convenient experience online. If you need further details or clarifications, please refer to the Security FAQ Transaction Signing.
If you are new to iBanking or have requested for a replacement device
What you need on hand:
How to register:
Now easier than ever with on-screen instructions, every step of the way.
For your convenience, you only need your User ID and PIN to check your Account Summary.
No iB Secure Device is required.
For other transactions, simply follow the on-screen instructions for the various procedures to perform Transaction Signing.
Thank you! We appreciate your feedback.