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  • On the IDEAL™ login page, key in your

    • Organisation ID

      1
    • User ID

      1
    • PIN

      2

    Click Login to proceed

    1  Organisation ID and User ID are found in the Welcome Letter.

    2  PIN is found in the PIN Mailer mailed separately.

  • Change login PIN by entering your

    • Old PIN

    • New desired PIN 

    • Re-enter new desired PIN

    Click Submit to proceed

    Your chosen PIN needs to be between 6 to 9 digits.
    Your PIN cannot contain 3 consecutive identical digits.
    Your PIN also cannot contain running numbers.

  • Register your Security Device by entering

    • Security Device Serial Number 

    Serial number can be found on the back of your Security Device. Omit dashes when entering serial number.

  • Register your Security Device by entering

    • Security Access Code (SAC) 

    Click Submit to proceed

    Press once on your device to obtain the SAC.

  • Update the following User Information

    • Email address

    • Nationality

    • Mobile phone number 

    Click Submit to proceed

  • Complete!

    You have successfully activated your IDEAL™ User Access. Subsequently, login to IDEAL™ with your existing login credentials and updated PIN.