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More Savings, Less Hassle

With the Electronic Banker’s Guarantee Programme

More Savings, Less Hassle

With the Electronic Banker’s Guarantee Programme

Enjoy cost savings and more efficiency when you submit your banker’s guarantee to Singapore Customs!

DBS is a participating bank to Singapore Custom's Electronic Banker's Guarantee Programme (EBGP), where we will help to submit your banker's guarantee (BG) data electronically through Singapore's Networked Trade Platform (NTP) – so that you can skip the branch, leading to a faster BG application process. 


From 2 Nov 2020 to 31 Mar 2021, participate to enjoy a discount of 25% on the Banker's Guarantee issuance commission per application (capped at a maximum of S$100)!


Attractive cost savings

Paperless and contacless

Quick turnaround time

Easy, efficient, integrated

How does this work?



How to Participate?

1. Submit your BG application to DBS

  • Download, fill up and submit your SMARTFORM, or
  • Login to DBS IDEAL to submit your BG application online

2. While filling up your application:

  • Ensure that you state "Director-General of Customs/Deputy Comptroller of Goods and Services Tax" as the beneficiary.
  • Specify "EBG" in the "special instructions" fields in your applications (this is a required field).
  • Request for DBS to submit the BG directly to the beneficiary (under the “Delivery Instructions”) in your application.

3. Agree to DBS Banker’s Guarantee Terms and Conditions

Take advantage of this programme today!

No BG facility? Not a DBS IDEAL user yet?
Apply for an online BG Sign up for DBS IDEAL
and enjoy $100 off processing fees! and enjoy more digital perks!


Terms and Conditions

1. This EBGP promotion ("Promotion") is valid for new banker’s guarantee applications that are received by the Bank from 2 Nov 2020 to 31 Mar 2021 (both dates inclusive) ("Promotion Period") and is only applicable to existing customers of the Bank (the "Customer") who have received this electronic mailer from DBS Bank Ltd (the "Bank").

2. For the purpose of this Promotion:

  1.  "EBGP" refers to the Customer’s new application/submission to the Bank for the issuance of an electronic banker’s  guarantee in favour of Director-General of Customs / Deputy Comptroller of Goods and Services Tax (the "SG Customs") with  the data and information relating to the banker’s guarantee being transmitted to SG Customs through the Networked  Trade Platform.
  2.  "Commission" refers to the commission for the issuance of the EBGP payable by the Customer to the Bank as determined by the Bank.
  3. "Discount" refers to 25% off the Commission, capped at S$100, per application/submission for a new EBGP issuance.

3. After an EBGP is successfully issued, the Discount will be deducted directly from the Commission.

4. We reserve the right to change the terms of this Promotion (including the Discount, forfeiting any reward already awarded, extending or shortening the Promotion Period or withdrawing this Promotion) at any time without prior notice, reason or liability to any party.

5. Our decision on all matters relating to this Promotion (including, without limitation, any calculation or computation of the Commission or/and Discount) shall be final and conclusive and shall be binding on the Customer. No correspondence or claims will be entertained.

6. We shall not be liable for any costs, expenses, liabilities, losses or damages whatsoever and howsoever incurred or to be incurred by the Customer arising from or in connection with this Promotion.

7. The Customer can participate in this Promotion and the EBGP programme by instructing the Bank, in its application/submission form to the Bank to indicate "EBG" under the special instructions. The Customer must also agree and accept the Terms and Conditions set out in the banker’s guarantee application/submission form.

8.  By submitting a banker’s guarantee application, each Customer confirms that it is lawfully providing the data for the Bank to use and disclose for the purpose of: (i) providing products or services to that Customer, whether in connection with this Promotion or its application; (ii) meeting the operational, administrative and risk management requirements of DBS Group Holdings Ltd. And its related corporations ("DBS Group"); and (iii) complying with any requirement, as DBS Group reasonably deemed necessary, under any law of any court, government authority or regulator.

These terms and conditions are governed by, and shall be construed in accordance with, the laws of Singapore.