TravellerShield Plus | DBS Treasures Private Client

Pack for peace of mind this holiday

At a Glance

^NEW! Frequent Flyer Miles & Hotel Loyalty Points cover

^{FIRST IN SG!} Coverage for travel delays as short as 30 minutes¹

Overseas medical expenses cover up to S$1,000,000

Get this planBy selecting the “Get this plan” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

Features & BenefitsHere are the key benefits and coverage of a TravellerShield Plus Single Trip Policy for an adult between 18 and 69 years old.

	Platinum Plan	Premier Plan	Classic Plan
^NEW! Loss of Frequent Flyer Miles and/or Hotel Loyalty Points	S$7,500	S$5,000	Not covered
Overseas Medical Expenses (covers COVID-19)	S$1,000,000	S$500,000	S$300,000
Continuation of Medical Treatment after Return to Singapore	S$75,000	S$50,000	S$25,000
Chubb Assistance Emergency Medical Evacuation & Repatriation	S$1,000,000	S$1,000,000	S$1,000,000
Journey Cancellation	S$15,000	S$10,000	S$5,000
Journey Postponement	S$2,000	S$1,500	S$750
Travel Delay (max S$100 for delay in Singapore)	S$100 per 6hrs Max S$2,000	S$100 per 6hrs Max S$1,600	S$100 per 6hrs Max S$1,200
Loss of or Damage to Travel Documents	S$5,000	S$5,000	S$3,000
Loss of or Damage to Personal Property and Baggage	S$8,000	S$5,000	S$3,000
Adventurous Activities Cover	Covered	Covered	Not Covered
Add-on Cover (Optional)
Pre-Existing Medical Condition Benefit	This section is applicable if you have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in Your Certificate of Insurance. Please refer to the policy wording for the full specifications, conditions and exclusions.
Coverage for flight delays under 6 hours (additional cover for purchase after purchase of TravellerShield Plus)¹
FlySmart Flight Delay Cover	Get covered for flight delays from 30 minutes to 6 hours at an additional premium Get a quote after you've purchased TravellerShield Plus Available for Single Trip individual policies only and for flights departing Changi Airport How to apply Step 1: Buy a TravellerShield Plus Single Trip policy Step 2: After purchase, apply for FlySmart Flight Delay Cover on the completion page Please refer to the FlySmart Flight Delay Cover policy wording for the full specifications, conditions and exclusions.

Note: Different coverage amounts apply for children below 18 years old and adults above 69 years old.

Eligibility Requirements

	Single Trip policy	Annual Multi-Trip policy
Nationality	Applicant and insured persons must be either a: Singapore Resident, Singapore PR, or Foreigner with valid pass issued by the authorities in Singapore (Work Permit, Employment Pass, Dependant’s Pass, Long-Term Visit Pass, S Pass or Student Pass)
Applicant’s age	18 years old and above	Between 18 and 69 years old
Insured Persons	1 month old and above	Between 1 month and 69 years old
Insured Persons	Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.
Individual	For 1 insured person
Couple	For you and your partner Must be travelling on the same journey	For you and your partner You don’t have to travel together during the insured period
Family	For you, your partner, and any of your child(ren) Must be travelling on the same journey	For you, your partner, and any of your child(ren) You don’t have to travel together during the insured period
Family	Child(ren) refers to your, or your partner’s, child(ren), grandchild(ren), niece(s), nephew(s), or cousin(s), below 18 years old. Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.
Group	For you and up to 9 individuals Must be travelling on the same journey	N/A
Destination(s) covered	All countries except Cuba Choose up to 5 destinations	Select 1 of 4 regions Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Thailand, Vietnam, and Cruise to nowhere. Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, South Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste, and destinations in Region 1. Region 3: Worldwide excluding Cuba, USA and Canada. Region 4: Worldwide excluding Cuba.

Apply nowGet TravellerShield Plus plan easily when you login to digibank – enjoy a faster process with your application pre-filled. You can even fully offset your TravellerShield Plus policy with DBS Points or POSB Daily$!Get this planBy selecting the “Get this plan” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

How to ClaimFollow this guide to ensure that your claims are handled promptly and efficiently.

Frequently Asked QuestionsPlease refer to the full list of Frequently Asked Questions here.

Policy Coverage

What are the new enhancements for TravellerShield Plus?

As of 31st May 2024, Chubb has made several notable enhancements to TravellerShield Plus, including but not limited to these covers, up to the limits specified in the policy schedule:

100% reimbursement of irrecoverable costs for the cancellation of a Journey due to the Involuntary Loss of Employment of the Insured Person
Irrecoverable Loss of Frequent Flyer Miles and/or Hotel Loyalty Points
Higher overall limits for claims due to COVID-19

For more details, please refer to the Policy Wording. The enhancement will automatically be applied to all active policies with expiry date on 31st May 2024 or later. There is no action required on your end.

Am I covered for flight delays?

TravellerShield Plus: Cover only starts after your flight is delayed for 6 hours. You will receive S$100 cash payout per 6-hour block, where the maximum payout limit is capped at S$1,200, S$1,600 & S$2,000 for Classic, Premier and Platinum plans respectively.

FlySmart Flight Delay Cover (available after purchase of a TravellerShield Plus Single Trip Individual policy):

FlySmart Flight Delay Cover allows you to automatically receive additional compensation for delays as short as 30 minutes, up to 6 hours. You will receive up to S$200 cash payout and a S$10 eGift card for your flight delay. No filing of claim is required.
Please note that there is an additional premium payable for this benefit. This cover is only applicable for Single Trip policies and for flights departing from Singapore Changi Airport.
Please refer to the FlySmart Flight Delay Cover policy wording for the full specifications, conditions and exclusions.

When can I apply for TravellerShield Plus?

You can apply for TravellerShield Plus as long as your departure date is within 365 days from the date of application.

When does the cover commence and end for each trip?

Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point, or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later.

Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel, or the date on which the policy is terminated, whichever is earlier.

Are leisure activities such as winter sports, snorkelling and hot air ballooning covered under TravellerShield Plus?

Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.

Pre-Existing Medical Condition

Can I buy TravellerShield Plus if I have pre-existing medical or physical conditions?

Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application.

Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.

Does the add-on Pre-Existing Medical Condition Benefit cover all of my pre-existing medical conditions?

The cover is still subject to exclusions in the policy. Any mental and/or nervous disorder, HIV, AIDS or AIDS related complications, pregnancy, complications of venereal disease or terminal illness are not covered. For the full list of exclusions, please refer to the policy wording.

Amend/ Cancel Your Policy

How can I inform Chubb if I need to amend my travel details?

You may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at [email protected]

Will there be any refund of premium if I cancel my policy?

For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.

For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.

Please refer to the policy wording for details of refund.

How do I renew my TravellerShield Plus Annual Multi-Trip Policy?

Chubb will send a renewal notice to your registered email address or mailing address 45 days before your policy expires. Simply visit the website stated in your renewal notice and complete the renewal form for continued coverage. Upon successful renewal, Chubb will send your new Certificate of Insurance to your registered email address or mailing address within 10 working days.

Policy Wordings

Full details on TravellerShield Plus
^NEW!Single Trip plans with expiry date on 31 May 2024 or later	Policy Wording - 31 May 2024
^UPDATED Annual Multi-Trip plans	Policy Wording - 31 May 2024

Full details on FlySmart Flight Delay Cover
Available for Single Trip individual policies only	Policy Wording

	Single Trip policy	Annual Multi-Trip policy
Nationality	Applicant and insured persons must be either a: Singapore Resident, Singapore PR, or Foreigner with valid pass issued by the authorities in Singapore (Work Permit, Employment Pass, Dependant’s Pass, Long-Term Visit Pass, S Pass or Student Pass)
Applicant’s age	18 years old and above	Between 18 and 69 years old
Insured Persons	1 month old and above	Between 1 month and 69 years old
Insured Persons	Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.
Individual	For 1 insured person
Couple	For you and your partner Must be travelling on the same journey	For you and your partner You don’t have to travel together during the insured period
Family	For you, your partner, and any of your child(ren) Must be travelling on the same journey	For you, your partner, and any of your child(ren) You don’t have to travel together during the insured period
Family	Child(ren) refers to your, or your partner’s, child(ren), grandchild(ren), niece(s), nephew(s), or cousin(s), below 18 years old. Child(ren) under the age of 12 must be accompanied by an adult for any journey during the insured period.
Group	For you and up to 9 individuals Must be travelling on the same journey	N/A
Destination(s) covered	All countries except Cuba Choose up to 5 destinations	Select 1 of 4 regions Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Thailand, Vietnam, and Cruise to nowhere. Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, South Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste, and destinations in Region 1. Region 3: Worldwide excluding Cuba, USA and Canada. Region 4: Worldwide excluding Cuba.

Refer to the Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.Footnotes

¹Add FlySmart Flight Delay Cover to your TravellerShield Plus individual policy (Single Trip only) and get compensated for flight delays from 30 minutes to 6 hours. Get a quote after you've purchased TravellerShield PlusDisclaimersTravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.