General

OET allows DBS Private Bank and DBS Treasures Private Client clients the capability to trade and manage their trading portfolio online for the following markets - Singapore, Hong Kong, the United States of America, Canada, United Kingdom, Australia and Japan. You can log on to our secure online platform to obtain quotes, place orders, change orders and review your account status and balance – anytime, anywhere.


With our OET services, you can:

  1. Use one single set of User ID and password to login to an integrated trading platform and trade in Singapore, Hong Kong, U.S., Canada, UK, Australia and Japan stocks online.
  2. Manage and review your account information in multi-currency.
  3. Obtain real-time updates on balances, credit limits and order statuses.
  4. Know your order statuses via SMS & Email trade notification alerts
  5. Manage your account by being able to view all your account holding details of the online- and offline-traded products
 

Account Opening

As a client of DBS Private Bank or DBS Treasures Private Client, online trading is a complimentary part of your privileges online via DBS iBanking. Click on the “Invest” tab to start trading today.

For Treasures clients, you can open a DBS Online Equity Trading Account online, or contact your Treasures Relationship Manager for assistance.

What are the required documents for opening an account with DBS Online Equity Trading?

  1. A DBS Wealth account (either DBS Private Bank, DBS Treasures Private Client or DBS Treasures)
  2. Certified true copy of each applicant's identification document
  3. Copy of each applicant's residential address proof (such as latest 3 months bank statement, utility bill or personal income tax note)
  4. W-8 BEN
  5. Customer Account Review (CAR) acknowledgement, where applicable
  6. Risk Warning Statement acknowledgement, where applicable

For more details, please contact your Relationship Manager or our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas).


As a client of DBS Private Bank and DBS Treasures Private Client, DBS Online Equity Trading is ready for you to start trading along with the opening your Wealth Management Investment Account.


Minimum qualifications follow that for DBS Private Bank, DBS Treasures Private Client and DBS Treasures.


OET is a complimentary part of your DBS Private Bank, DBS Treasures Private Client or DBS Treasures account. This allows you to manage all your wealth with DBS Bank, leveraging off the expertise of our DBS Group research. You continue to have at your disposal – your Relationship Manager and our expert specialist team for your complete wealth management.

In addition to this, you will be able to trade online, anytime – and to include these holdings as part of your overall wealth for complete portfolio management as the traded holdings will be held with us. You will be able to view and manage your entire wealth online, and be able to view and track investment performance via your monthly consolidated statements.

On the other hand, a trading account is opened with a securities (stock broking) house, such as DBS Vickers Online. A securities account is opened with the Central Depository Pte Ltd (CDP). CDP acts as the custodian of your Singapore shares. If you have linked your CDP Securities Account with your trading account at a securities firm, your trade with the securities firm will be reflected in your CDP securities account directly. You will receive contract notes and statements from the CDP.

Both trading and securities accounts will not be consolidated with your bank accounts.


Please complete the CDP Form 4.2 and submit it to us via your Relationship Manager. Do note that transfers from CDP to DBS will take at least 5 working days.


OET is based on your account set-up in DBS Private Bank / DBS Treasures Private Client or DBS Treasures. Account holder of a Single and Joint-alternate accounts can trade online with that account; however Joint-All will not be able to do so.

To begin trading, all account holders in the Single or Joint-alternate accounts must ensure that they have met the necessary requirements to trade, eg:

  1. Minimum age requirement of 21 years old
  2. Acknowledged the Risk Warning Statement (RWS) for trading in Overseas-listed Investment Products
  3. Completed and acknowledged the Customer Account Review (CAR) for trading in of Listed Specified Investment Products (SIPs)

No, DBS Online Equity Trading is only for the account holder to trade. Mandatees are not able to trade online on behalf of the account holder.

 

Trading Information

At present, you can trade Singapore, Hong Kong, U.S., Canada, UK, Australia and Japan stocks online.

All other markets can be traded offline with our DBS Wealth team. Please contact your Relationship Manager for more information.


You can obtain free real-time quotes on equities listed on the US/Canada, Hong Kong and Singapore markets. Quotes for UK market are delayed by 15 minutes; Australia and Japan markets are delayed by 20 minutes.


Stock markets operate from Monday to Friday except for public holidays. Please refer to the respective exchanges for their public holidays. The market trading hours are as follow:

Markets Trading Hours (Local Time) Trading Hours (HKT/SGT)
Singapore Pre-opening session:
08:30 - 08:58-59*
Morning session:
09:00 - 12:00
Mid-Day Break:
12:00 – 12:58-59*
Afternoon session:
13:00 – 17:00
Pre-close session:
17:00 - 17:04-05**
Non-Cancel:
17:04-05* - 17:06
Trade At Close Session:
17:06 - 17:16
Pre-opening session:
08:30 - 08:58-59*
Morning session:
09:00 - 12:00
Mid-Day Break:
12:00 – 12:58-59*
Afternoon session:
13:00 – 17:00
Pre-close session:
17:00 - 17:04-05**
Non-Cancel:
17:04-05* - 17:06
Trade At Close Session:
17:06 - 17:16
Hong Kong Pre-opening:
09:00 - 09:30
Morning:
09:30 - 12:00
Afternoon:
13:00 - 16:00
Pre-close:
16:00 – 16:08-10**
Pre-opening:
09:00 - 09:30
Morning:
09:30 - 12:00
Afternoon:
13:00 - 16:00
Pre-close:
16:00 – 16:08-10**
Canada/United States 09:30 - 16:00 21:30 - 04:00
(Daylight saving time)
22:30 - 05:00
(Standard time)
United Kingdom 08:00 – 16:30 15:00 – 23:30
(Daylight saving time)
16:00 – 00:30
(Standard time)
Australia
(Note: We are not participating in ASX pre-opening session.)
10:00 – 16:00 07:00 – 13:00
(Daylight saving time)
08:00 – 14:00
(Standard time)
Japan Morning:
09:00 – 11:30
Afternoon:
12:30 – 15:00
Morning:
08:00 – 10:30
Afternoon:
11:30 – 14:00

*Pre-Open Phase (08:30 to 08:58-59 hours)
Singapore (08:30 to 08:58-59)

This phase will end randomly at any time from 08:58 to 08:59 hours.

**Pre-Close Phase
Singapore (17:00 to 17:04-05 hours/12:30 to 12:34-35 hours)

This phase will end randomly at any time from 17:04 to 17:05 hours (for normal day trading) or 12:04 to 12:05 hours (for half-day trading).

Hong Kong (16:00 to 16:08-10 / 12:00 to 12:08-10)
This phase will end randomly at any time from 16:08 to 16:10 hours (for normal day trading) or 12:08 to 12:10 hours (for half-day trading).


At DBS Online Equity Trading, we provide trading services in the pre-market sessions with the following conditions:

Hong Kong Market

Time Range Period New Order Input Amendment Cancellation
Pre-market Session:
09:00 - 09:15 Order Input Period, only at-auction orders and at-auction limit orders are accepted.
09:15 - 09:20 Pre-order Matching Period, only at-auction orders are accepted.
09:20 - 09:28 Order Matching Period An unfilled at-auction order will be cancelled automatically after order matching.

An unfilled at-auction limit order with input price not deviating nine times or more from the prevailing nominal price will be converted to limit order at the input price and carried forward to the continuous trading session.
09:28 - 09:30 Blocking Period
16:00 -16:06** Pre-close
16:06 - 16:10** Non-cancel All Unmatched orders will be discarded.

Singapore Market

(Pre-market trading service for Singapore market is available for Singapore account clients)

Time Range Period New Order Input Amendment Cancellation Order Matching
08:30 - 08:58-59* Pre-open  
08:58-59* - 09:00 Non-cancel All unmatched orders will flow into the morning trading session
12:00 – 12:58-59* Mid-Day Break  
12:58-59* - 13:00 Non-cancel All unmatched orders will flow into the afternoon trading session
17:00 - 17:04-05** Pre-close  
17:04-05** - 17:06 Non-cancel All unmatched limit orders will be discarded after market closed. GTD/GTM orders will be carried forward to the next trading day.
17:06 - 17:16 Trade At Close Order Matching allowed only at closing auction price.

More information about pre-market sessions is available on the HKEX and SGX web sites.


The 10-minute-long TAC session will immediately follow the closing auction routine and allows participants to execute orders at the Closing Auction Price (CAP) set during the closing auction routine. The TAC session will occur at 5.06pm to 5.16pm on a regular trading day and from 12.06pm to 12.16pm if the market is trading for half a day.

During the TAC session, trades can only occur at a fixed price, that is CAP established by SGX during the “Non-Cancel Last” session. The CAP will be displayed on our platform.

If there is no closing auction price established during Non-Cancel Last session for the counter, then all the order entries will be rejected and there will be no order matching during TAC session on that business day for that counter.

All unfilled long dated orders (GTD/GTM) during TAC, will be carried over to the following trading day.

Limit orders can only be entered at the closing auction price. Order amendments and cancellation is allowed during TAC.

For more information on TAC, please refer to SGX FAQ and News Release.

Examples
Closing Auction Price (provided by SGX) = $1.30
Limit Order Price = $1.30
Expected result: Order accepted by SGX

Closing Auction Price (provided by SGX) = $1.30
Limit Order Price = $1.40
Expected result: Order rejected by SGX

Closing Auction Price (provided by SGX) = Price Unavailable (-)
Limit Order Price = $1.40
Expected result: Order rejected by SGX


SGX Market Phase (Full Day Trading) SG Hours (Monday to Friday)
Pre-open 8:30 a.m. - 8:58-59 a.m.*
Non-cancel period (no input, amendment and withdrawal of orders) 8:58-59 a.m.* - 9:00 a.m.
Normal trading (Morning Session) 9:00 a.m. - 12:00 p.m.
Mid-Day Break 12:00 p.m. – 12:58-59 p.m.*
Non-cancel period (no input, amendment and withdrawal of orders) 12:58-59 p.m.* - 1:00 p.m.
Normal trading (Afternoon Session) 1:00 p.m. - 5:00 p.m.
Pre-close 5:00 p.m. - 5:04-05 p.m.**
Non-cancel period (no input, amendment and withdrawal of orders) 5:04-05 p.m.** - 5:06 p.m.
Trade At Close 5:06 p.m. - 5:16 p.m.
SGX Market Phase (Half Day Trading) SG Hours (Monday to Friday)
Pre-open 8:30 a.m. - 8:58-59 a.m.*
Non-cancel period (no input, amendment and withdrawal of orders) 8:58-59 a.m.* - 9:00 a.m.
Normal trading 9:00 a.m. - 12:00 p.m.
Pre-close 12:00 p.m. – 12:04 p.m. **
Non-cancel period (no input, amendment and withdrawal of orders) 12:04 p.m.** – 12:05 p.m.
Trade At Close 12:06 p.m. – 12:16 p.m.

*Pre-Open Phase (08:30 to 08:58-59 hours / 12:00 to 12:58-59 hours)
This phase will end randomly at any time from 08:58 to 08:59 hours, and from 12:58 to 12:59 hours.

Non-Cancel Phase (08:58-59 to 09:00 hours / 12:58-59 to 13:00 hours)
This phase will begin immediately after the Pre-Open Phase ends, which may be at any time from 08:58 to 08:59 hours, and from 12:58 to 12:59 hours.

**Pre-Close Phase (17:00 to 17:04-05 hours / 12:00 to 12:04-05 hours)
This phase will end randomly at any time from 17:04 to 17:05 hours (for normal day trading) or 12:04 to 12:05 hours (for half-day trading).

Non-Cancel Phase (17:04-05 to 17:06 hours / 12:04-05 to 12:06 hours)
This phase will begin immediately after the Pre-Close Phase ends, which may be at any time from 17:04 to 17:05 hours (for normal day trading) or 12:04 to 12:05 hours (for half-day trading).

Trade At Close (17:06 – 17:16 hours / 12:06 – 12:16 hours)
This phase will begin after the Non-Cancel Phase ends.


  Market+ Limit Auction ELO SLO All Or None Good for day Good till date* Fill or Kill+ Fill and Kill
United States          
Canada            
Hong Kong          
Singapore        
United Kingdom              
Australia              
Japan              

* Maximum for 30 calendar days

+ Singapore Market: The Market Order type can only be entered during trading hours, from 08:30 – 17:04


Market Order

When the market is opened, a market order will be executed at the best bid or ask price available. If a market order is placed when the market is closed, it will be executed at the bid or ask price when the market opens. A market order, unless it is a Fill or Kill (FOK), guarantees an execution but does not guarantee a price. A market order could be executed at a higher or lower price than what was quoted to you. Please note that market orders are not allowed for Hong Kong, Australia, Japan and UK markets trading.

Singapore Market: The Market Order type can only be entered during trading hours, from 08:30 – 17:04

Limit Order

When you place a limit order, you are stating the price at which you wish to buy or sell a stock. If that price is not met, your order will not be executed. A limit order guarantees a price but does not guarantee an execution. A limit order can be executed at a better price than the limit price you set.

Order types on the Hong Kong Market

Limit Order:

A Limit order allows an order to be matched only at a specified price. A sell limit order cannot be below the current bid price whereas a buy limit order cannot be above the current ask price. Any unmatched quantity will be placed in the price queue.

Enhanced Limit Order (ELO) and Special Limit Order (SLO) are the two order types available to Hong Kong trading:

At-auction (Market) Order:

An at-auction order is a market order without a specified price. It enjoys a higher auction matching priority than an at-auction limit order. It will be cancelled automatically after order matching.

At-auction Limit Order:

An at-auction limit order is a limit order with a specified price. After order matching:

Unfilled at-auction limit orders in the pre-opening session with input price not deviating nine times or more from the prevailing nominal price will be converted to limit orders at the input price and carried forward to the continuous trading session

Enhanced Limit Order (ELO):

An ELO is similar to a Limit order. The difference between the two is that an ELO allows an order to be matched up to 10 price queues at one time. A buy order input price can be made at a price of 9 spreads above the current ask price and a sell order input price can be made at a price of 9 spreads below the current bid price. Any unfilled quantity of an ELO after matching will be converted into a Limit Order and placed in the price queue at the order input price

Special Limit Order (SLO)

A SLO allows an order to be matched up to 10 price queues, 9 spreads away, at one time as long as the traded price is better than the input price. There are no price restrictions on a SLO. However, the buy order input price must be at or above the best ask price, whereas the sell order input price must be at or below the best bid price. Any unfilled quantity of an SLO after matching will be cancelled.

More information about ELO and SLO is available on the Hong Kong Stock Exchange (HKEX) web site.


'AON' is a type of restricted order where the entire order must be filled at one time or nothing will be filled at all. If you do not specify your order as 'All Or None' when placing a limit order, there is a possibility that your order will be filled partially. Full commission fees and charges apply for each partial fill, except those transacted within the same business day. Please note that AON feature will only be available if the quantity is over 100 units.


A Good for Day order is a limit order good for that business day only. If the order is not filled by the end of the trading day, the order will expire. A Good for Day order placed after the market is closed is good for the next business day, unless it is placed specifically for after-hours trading.


A Good till Date order is a limit order good for the next 30 calendar days after the order is placed. The order will be cancelled on the morning following the 30th day. When you cancel and replace a good for 30 days order, the order will be given a new 30 calendar days expiration period. Good till Date order is only applicable for the Singapore, U.S., Canada, UK, Australia and Japan markets.


A market Fill or Kill (FOK) order is only applicable to the Singapore market. The entire quantity placed must be matched in full or the order will be cancelled. A market FOK order can only be entered during continuous trading hours from 09:00 – 12:00 and 13:00 – 17:04.


A market Fill and Kill (FAK) order is only applicable to the Singapore market. Any portion of a market FAK order will be matched as soon as the order is placed and the remaining order will be cancelled. A market FAK order can only be entered during trading hours from 08:30 – 17:04

Risks associated with using market orders
Please take note that by placing a market FAK order during SGX Opening Routine, Mid-Day Break or Closing Routine, the order will be participating in Matching during Non-Cancel Phase. Orders that can be matched are matched at a single price computed based on SGX Algorithm.

A buy order can be filled at a much higher price than intended, or a sell order can be filled at a much lower price than intended.
Using market orders during a volatile market is not recommended as there is a higher probability that the prices will change quickly.
Hence, the incidence of ‘slippage’ is higher in fast-moving markets or for illiquid securities with thin order book and wide bid-ask spread.
The order may be split across multiple investors on the other side of the transaction, resulting in different prices for the order.

For more information, please click here


You will immediately receive an online order confirmation with a reference number provided. This confirmation means that we have received your order instruction. You will need to check the order status by clicking to find out whether your order has been filled. The status shows the stage at which your order is being processed.


You can check the order status online by clicking view Order Status to find out whether your orders have been filled. You can also obtain trade confirmations via SMS and email. The activation process is easy, you can enable SMS and/or email alert via the secure site or through our investment service center.

Alternatively, you may also call our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas).


To amend your outstanding order, click on the "Amend" button on the Order Status page to proceed the amendment. The Order Status page will indicate if your amendment has been successful. We provide different amendment actions for different markets. Details are as shown below:

Market Allowed Amendment Action
Hong Kong Decrease Quantity, Decrease Price (Sell Transaction)
Singapore Decrease Quantity
United States & Canada Not available
United Kingdom Decrease Quantity
Australia Decrease Quantity
Japan Decrease Quantity

If you have an outstanding order that is not yet filled in the market, you may cancel it by clicking "Cancel" on the Order Status page to proceed with the cancellation. The status of your order cancellation can then be viewed in the Order Status page as well. Please note that all cancel orders are subject to prior fills.

If you are away from your computer and wish to make an amendment, you may contact our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas).


All unmatched orders will expire at the end of the business day. If you wish to keep the order for the next business day, you will have to re-enter the order after the trading hours. If you have selected "Good till date" (only applicable for the Singapore, U.S., Canada, U.K., Australia and Japan markets), your order will be cancelled automatically on the expiry date.


Orders can be entered throughout the day, 24 hours a day, 7 days a week. However, please be reminded that an order will be routed to the market in the next trading session if it is placed during non-trading hours.


The order price - Buying or Selling - should not be more than the stated forced order bid spread away from current market price. The size of a bid increases with the share price, as shown in the table below:

Minimum Bids Schedule

Products Price Range (S$) Bid Size (S$) Forced Orders (bids)
Securities Below 0.20
0.20- 0.995
1.00 and above
0.001
0.005
0.01
+/- 30
Exchange Trade Funds All 0.01 or 0.001 as determined by SGX-ST +/- 30
Bonds, debentures, preference All 0.001 +/- 30

Hong Kong Dollar (HKD) Minimum Bids Schedule

Products Price Range (HKD) Bid Size (HKD) Forced Orders (bids)
Securities denominated in Hong Kong Dollar Below 0.20
0.25 - 0.495
0.50 - 9.99
10.00 - 19.98
20.00 - 99.95
100 - 199.90
200 - 499.80
500 and above
0.001
0.005
0.01
0.02
0.05
0.1
0.2
0.5
+/- 30

Japanese Yen Minimum Bids Schedule

Products Price Range Bid Size (JPY) Forced Orders (bids)
Securities denominated in Japanese Yen Below 2,000
2,000 - 2,995
3,000 - 29,990
30,000 - 49,950
50,000 - 99,900
100,000 and above
1
5
10
50
100
1,000
+/- 30

In addition, your order price should be in exact multiples of the stated minimum bid size.


All securities, other than those securities covered under Part B and/or Part C, shall be traded in accordance with the following scale of spreads:

Currency unit Minimum Bid Size
Over 0.25 to 0.5 0.005
Over 0.5 to 10 0.01
Over 10 to 20 0.02
Over 20 to 100 0.05
Over 100 to 200 0.1
Over 200 to 500 0.2
Over 1,000.00 to 2,000.00 1
Over 2,000.00 to 5,000.00 2
Over 5,000.00 to 9,995.00 5
From 0.01 to 0.25 0.001

Part B

Securities which are authorised by the Exchange to be traded in accordance with the scale of spreads in this Part B and all debt securities shall be traded in accordance with the following scale of spreads:

Currency unit Minimum Bid Size
From 0.50 to 9,999.95 0.050

Part C

Exchange Traded Options shall be traded in accordance with the scale of spreads as set out in the Operational Trading Procedures.


For limit orders, you may submit at any price range with the following exception relative to the different US exchanges:

NYSE, NASDAQ and AMEX

  1. For counters with a Last Done Price that is more than or equals to one dollar, the limit price entered should not contain more than two decimal places.
  2. For counters with a Last Done Price that is less than one dollar, the limit price entered should not contain more than four decimal places.

FTSE 100 constituents

Price Range Bid Size
GBX/GBP/USD/EUR
Less than 0.9999 0.0001
1 - 4.9995 0.0005
5 - 9.999 0.001
10 - 49.995 0.005
50 - 99.99 0.01
100 - 499.95 0.05
500 - 999.9 0.1
1000 - 4999.5 0.5
5000 – 9999 1
10000 or more 5

FTSE 250 constituents

Price Range Bid Size
GBX/GBP/USD/EUR
Less than 0.5 0.0001
0.5 - 0.9995 0.0005
1 - 4.999 0.001
5 - 9.995 0.005
10 - 49.99 0.01
50 - 99.95 0.05
100 - 499.9 0.1
500 - 999.5 0.5
1000 - 4999 1
5000 - 9995 1
10000 or more 10

For bid sizes of other product segments, please refer to LSE website:

http://www.londonstockexchange.com/products-and-services/trading-services/trading-services.htm


Price Range Bid Size
AUD
Less than 0.1 0.001
0.1 – 1.995 0.005
2.00 or more 0.01

TOPIX 100 constituents

Price Range Bid Size
JPY
Up to 1,000 0.1
Up to 3,000 0.5
Up to 10,000 1
Up to 30,000 5
Up to 100,000 10
Up to 300,000 50
Up to 1 million 100
Up to 3 million 500
Up to 10 million 1,000
Up to 30 million 5,000
Over 30 million 10,000

Other Issues

Price Range Bid Size
JPY
Up to 3,000 1
Up to 5,000 5
Up to 30,000 10
Up to 50,000 50
Up to 300,000 100
Up to 500,000 500
Up to 3 million 1,000
Up to 5 million 5,000
Up to 30 million 10,000
Up to 50 million 50,000
Over 50 million 100,000

There are a number of reasons your order could be rejected and the common ones are listed here:

  1. The limit price of your order is more than 30 bids away from the current bid/ask prices
  2. Insufficient cash balance in the MCSA.
  3. The stock you selected has been suspended.
  4. The SGX has encountered technical problems.
  5. The system has encountered technical problems - such as outages, glitches and other delays.
  6. The limit price of your order is not the same as the closing auction price during Trade At Close session.

If your order is rejected despite having checked and corrected any possible errors, please contact our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas).


No, orders for SGX Odd Lot/Unit Share market cannot be placed over the internet. Please contact our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas), if you wish to obtain information on stocks trading or place an order in the Odd Lot/Unit Share market.


Yes, you may receive preliminary notification via email or SMS alerts on your mobile phone. Please update your mobile number and email address for alert notifications in DBS iBanking.

Final trade confirmation will be mailed to you on T+1.


No. DBS Online Equity Trading will not accept trade instructions via e-mail. If you encounter problems whilst trading on this website, please contact our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas)

 

Delivery & Settlement


All sales proceeds will be credited into your Wealth Management Multi-Currency Settlement Account (MCSA).

The funds will be available on the settlement date and you can withdraw the money as long as there is no outstanding amount due to us.

Stocks Settlement Date
Australia, Canada, Hong Kong, Japan, Singapore, United Kingdom & United States T+2

All trades will be debited from your Wealth Management Multi-Currency Savings Account (MCSA).


You can either deposit the required currency to your Multi-Currency Savings Account before beginning to trade or instruct us to convert other currencies in your DBS Bank accounts.

Unless you indicate otherwise, you are required to settle your trades in their base currencies. You can settle all your trades from different markets in Singapore, Hong Kong, U.S., Canadian, Euro, Australian dollars, Pound Sterling and Japanese Yen.


Please contact your Relationship Manager for assistance.

There is no fee involved for equities transfer in. However, out-of-pocket expenses such as stamp duties are payable by the client.


Your online trades will be included in your DBS Private Bank or DBS Treasures Private Client or DBS Treasures consolidated statements.


Securities traded via the SGX are held in the Central Depository by our internal custodian DBS Nominees Pte Ltd.

All the stocks listed in the Stock Exchange of Hong Kong ("SEHK") are held in The Central Clearing and Settlement System ("CCASS") by our internal custodian DBS Bank Hong Kong Branch.

All stocks listed in the U.S. are kept in The Depository Trust Company by our US custodian, The Bank of New York.

All stocks listed in Canada are kept in Canadian Depository for Securities Limited (CSD) by our Canadian custodian CIBC Mellon.

All stocks listed in UK are kept in The Bank of New York by our UK custodian, The Bank of New York, London

All stocks listed in Australia are kept in DBS Private Banking by our Australian custodian, J.P. Morgan Nominees Australia Ltd.

All stocks listed in Japan are kept in DBS BANK A/C DBS NOMINEES by our Japanese custodian, MIZUHO CORPORATE BANK, LTD.


Currently, you cannot manage dividend and corporate actions via our web site. However, you will receive notifications from us via mail for mandatory corporate actions. For voluntary corporate actions such as rights issues, takeovers, and dividends with scrip option, you will also receive response slips which should be completed and returned before the due date should you wish to participate. Alternatively, you can contact your Relationship Manager and request that they apply your decision.


It is 5pm on the day before settlement date. Alternatively, you can contact your Relationship Manager and request for settlement in another currency by 5pm the day before settlement date.


DBS Online Equity Trading does not facilitate trades with CPF or SRS funds.


When there are insufficient securities delivered from the sellers of the security, your buy trade may not settle on the intended settlement day (ISD) and the trade remains unsettled, cash settlement will take place.

You may refer to SGX website here for more information on cash settlement.

Note: ISD is also known as the settlement date (T+2).


You will be informed when your buy trade has been cash settled.

Note: A buy trade may be cash settled as early as ISD+1.


If the settlement date (T+2) falls on a holiday of your foreign currency trade, both money and securities settlement will take place on the next banking day.

In the event of an unscheduled holiday (E.g. Natural disaster) where it results in closure of a market, that particular day will be treated as a currency holiday.

 

Charges

No initial deposit or fee is required to open an account with DBS Online Equity Trading. It is one of the privileges of your DBS Private Bank, DBS Treasures Private Client and DBS Treasures account.


Custodian fee is waived for Singapore market. For other markets, 0.2% per annum, subject to a minimum of S$100 semi-annually for each market.

Note: Custody fees will be based on the market value (for equities) and nominal value (for debt instruments) of the portfolio at month-end.

 

Price Streaming & Real-time Quotes (HK stocks)

'Streaming' refers to the ability of a website to dynamically display market data. This feature allows investors to receive continuous updates on the 'Streaming-enabled' pages.


Real-time streaming quotes are available for Singapore stocks. The web pages for your Watchlists and the Market Top 20 lists are enabled for streaming quotes.

Real-time streaming quotes are also available for Hong Kong and US stocks, subject to meeting the eligibility criteria. You can access them on the Trade page.

For the United Kingdom, Australia and japan, we only offer delay prices (UK = 15 mins delayed, Australia and Japan = 20 mins delayed)


All data fields within the Watchlists and the Market Top 20 lists pages are enabled with the streaming functionality. All data movements are highlighted with yellow flashes.

Most of the data fields on the Trade page are also enabled with the streaming functionality.


The Trade page has the streaming function built in. When you turn on “Stream Prices" on these pages, the data fields on the page will automatically refresh as updated data is served from the system.

Please note that the availability of streaming data is subject to your market data entitlement. To check your entitlement, click on “Market Data Entitlement” on the Trade page.


Streaming quote service on DBS Online Equity Trading is available during market hours.


If you need any help to troubleshoot problems encountered when you access streaming quotes, please contact our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas)


All clients are provided with 1,000 real-time snap shot quotes per calendar month by default. This quota may be reduced or increased at the company's absolute discretion taking into account the business given by you.


You will not be able to get any more real-time snap shot quotes from your Watchlist, Top 20 and Custom Portfolio until your fresh entitlement of quotes is available at the beginning of the following month.

However, you can still use the delay streaming to view the prices for HK stocks. Prices will be delay 15 mins.



Click on "Market Data Entitlement" on the Trade page to view your quote usage.


Whenever you obtain snap shot quotes from any page on this website, all quotes displayed in that page are counted towards your quota. For example, if you have 20 HK stocks in your watchlist, 20 snap shot quotes will be deducted from total quotes quota per each refresh of the watchlist. Every click on Market Top 20 will count 20 quotes.

 

Products & Services

Markets Equities listed on
Singapore Singapore Exchange (SGX), Catalist
Hong Kong Main Board, Growth Enterprise Market (GEM)
United States New York Stock Exchange (NYSE), National Association of Securities Dealers Automated Quotation (NASDAQ), American Stock Exchange (AMEX)
Canada Toronto Stock Exchange (TSX), TSX Venture Exchange
United Kingdom London Stock Exchange (LSE)
Australia Australian Securities Exchange (ASX)
Japan Tokyo Stock Exchange (TSE)

DBS Online Equity Trading offers services for self-directed investors, including access to a comprehensive selection of products and services. To help you make informed investment decisions, we offer you professional research reports from world-class research firms.


Yes. With one multi-market account, you can trade stock in Singapore, Hong Kong, Canada, the United States, United Kingdom, Australia and Japan.


Overseas Listed Investment Products that are re-classified as EIPs are as below:

  • Ordinary Shares;
  • Preference Shares;
  • Deferred Shares;
  • Fully Paid Depository Receipts representing shares (e.g. ADRs);
  • Subscription Rights and;
  • Real Estate Trust

Listed in the following countries:

  • Australia;
  • Canada;
  • China B;
  • Hong Kong;
  • Indonesia;
  • Japan;
  • Malaysia;
  • Philippines;
  • South Korea;
  • Taiwan;
  • Thailand;
  • UK; and
  • United States (namely NYSE, NASDAQ, and AMEX)

For Overseas Listed Investment Products (e.g. ETFs) or markets not listed above (e.g. EU markets), customers are required to complete both the Risk Warning Statement ("RWS") acknowledgement and Customer Account Review ("CAR") declaration.

 

Risk Warning Statement

Foreign-listed investment products, including EIPs, may carry a different set of risks and different levels of protection for investors from those offered locally. Intermediaries such as banks are required to warn retail customers (i.e. Non-Accredited Investors) of the possible risks prior to the customer's first purchase of a foreign-listed investment product from 28 February 2013 and to obtain the customer's acknowledgement on the risk warning disclosure. This will apply to all foreign-listed investment products, regardless of whether the customer has transacted in such products prior to 28 February 2013, and whether the customer is assessed to have the relevant knowledge or experience to transact in listed SIPs.

If the retail customer has not acknowledged the RWS on or by 28 February 2013, he/she will not be allowed to transact in any Overseas-Listed Investment Product, notwithstanding that he/she has qualified for the CAR. For joint account, each of the account holders has to acknowledge the RWS before the joint account can be used for transacting in any Overseas-Listed Investment Product.

Retail customers can acknowledge the prescribed Risk Warning Statement (RWS) by accepting it electronically after login to Online Equity Trading Account or signing and returning the RWS to the bank in hardcopy. Please read and understand the contents of the RWS before indicating your acknowledgement of the RWS. If you have any questions on the RWS, please contact your Relationship Manager or visit any of our branches.


You can still liquidate/close out your existing holdings of Overseas Listed Investment Products if you do not acknowledge the Risk Warning Statement. However, you would need to acknowledge the Risk Warning Statement should you wish to purchase any Overseas Listed Investment Product(s).


The Primary Account Holder only needs to acknowledge the Risk Warning Statement once and the acknowledgement will be applied to all the Individual trading accounts that he/she has maintained with DBS Bank. However, the Joint Account Holder (if any) and Mandate(s) (if any) are required to sign all Risk Warning Statement Form(s) for the trading account(s) that they are authorised to operate.

 

Customer Account Review (Listed Specified Investment Products)

Effective from 1 January 2012, financial institutions such as banks, broking firms and financial advisors are required to assess if a retail investor (i.e. Non-Accredited Investor) has the relevant knowledge or experience to understand the risks and features of derivatives before offering any Specified Investment Products (SIPs) to him/her. Therefore, the Bank requires you to complete a Customer Account Review (CAR) to ascertain your understanding of derivatives before you invest in any SIPs listed on an exchange, regardless you are new or existing customer. You must be assessed to possess knowledge or experience in derivatives in pursuant of CAR before the Bank allows you to request trading listed SIPs via your DBS Online Equity Trading accounts.


SIPs are derivatives, or products which may contain derivatives. They have complex features and risks which can expose you to more factors which can cause a loss. For example, a SIP may involve many parties, and your investment can be affected if any one or more of them fail. It may also be difficult to understand how the derivative can fully impact the performance of the product at the outset. The returns or losses on a product may be determined by complicated formulas that may not be easy to understand. Some SIPs are listed on an exchange, for example:

  1. Certificates
  2. Exchanged Traded Funds (ETFs)
  3. Exchange Traded Notes (ETNs)
  4. Futures (Extended Settlement Contracts)
  5. Structured Warrants
  6. Callable Bull / Bear Contracts (CBBCs)

The Monetary Authority of Singapore (MAS) has also prescribed a list of capital markets products as Excluded Investment Products (EIPs). EIPs are generally less complex products which are already established in the market and are generally well understood by retail investors.

With effect from 4 January 2013, certain overseas-listed investment products are re-classified from SIPs to EIPs as set out below.

List of Stock Exchanges with overseas listed SIPs reclassified as EIPs:

  1. Australia
  2. Canada
  3. Hong Kong
  4. Japan
  5. Malaysia
  6. South Korea
  7. Taiwan
  8. Thailand
  9. United Kingdom
  10. United States (namely NYSE, Nasdaq and AMEX)
  11. China B
  12. Indonesia
  13. Philippines

List of overseas-listed investment products that are re-classified from SIPs to EIPs in the above Stock Exchanges:

  1. Ordinary Shares
  2. Preference Shares
  3. Deferred Shares
  4. Company Warrants
  5. Fully Paid Depository Receipts representing shares (eg ADR)
  6. Subscription Rights
  7. Real Estate Trust
  8. Bonds (Plain Vanilla)

Please note that the Bank may not offer securities trading for all the above 13 Stock Exchanges and the EIP classification may change from time to time.


If you wish to trade listed SIPs, the Bank will have to conduct a CAR based on your declaration of your educational qualifications, work experience and investment or trading experience to assess whether you have the knowledge or experience to understand the features and risks of SIPs before you can apply for a DBS Online Equity Trading account to trade in listed SIPs.


The criteria used in the CAR to determine if the investor qualifies are as follows:

  1. Educational Qualifications
    Diploma or higher qualifications in one of the following fields:
    1. Accountancy
    2. Actuarial Science
    3. Business Administration/Business Management/Business Studies
    4. Capital Markets
    5. Commerce/ Economics /Finance
    6. Financial Engineering
    7. Financial Planning / Computational Finance and Insurance
    8. Professional Finance-related qualifications ( including Chartered Financial Analyst Examination conducted by CFA Institute, USA and the Association of Chartered Certified Accountants (ACCA) Qualifications)
  2. Working Experience
    Have a minimum of 3 consecutive years of working experience in the past 10 years, in the development of, structuring of, management of, sale of, trading of, research on or analysis of investment products (as defined in Section 2(1) of the Financial Advisers Act (Cap. 110)), the provision of training in investment products or the provision of legal advice or possession of legal expertise in any of the foregoing. Work experience in Accountancy, Actuarial Science, Treasury or Financial Risk Management activities will also be considered relevant experience.

    Note

    Working experience in administrative and clerical work, or in general support functions such as, operations, human resources, corporate services and information technology will not be considered relevant experience.

    Section 2(1) of the Financial Advisers Act (Cap. 110): Interpretations

    “investment product" means — (a) any capital markets product as defined in section 2 (1) of the Securities and Futures Act; (b) any life policy; or (c) any other product as may be prescribed;

    "capital markets products" means any securities, futures contracts, contracts or arrangements for the purposes of foreign exchange trading, contracts or arrangements for the purposes of leveraged foreign exchange trading, and such other products as the Authority may prescribe as capital markets products;

    "life policy" has the same meaning as in the First Schedule to the Insurance Act (Cap. 142), but does not include any contract of reinsurance;

    Insurance Act, First Schedule: Definitions related to life business

    “life policy” means any policy which —
    1. provides for the payment of policy moneys on the death of a person or on the happening of any contingency dependent on the termination or continuance of human life;
    2. is subject to payment of premiums for a term dependent on the termination or continuance of human life;
    3. provides for the payment of an annuity for a term dependent on the termination or continuance of human life; or
    4. is a combination of any of the above.

      An accident and health policy that provides for the payment of policy moneys on the death of a person is not a life policy.
  3. Investment Experience

    At least 6 transactions in Listed SIPs in the preceding 3 years.

    When the requirements became effective on 1 January 2012, the period of the preceding 3 years is from 1 January 2009 to 31 December 2011.

    If you do not have a DBS Online Equity Trading Account but you have an offline Trading Account, you can contact your Relationship Manager to check your eligibility status for trading or investing in Listed SIPs.

To pass the CAR, you only need to satisfy ONE of the 3 criteria.


  1. For Joint Trading Account - All Account Holders must complete and pass the CAR.
  2. For Trading Account with Attorneys appointed pursuant to a Power of Attorney – The DBS Online Equity Trading platform is only available to Account Holder(s). It will not be made available to Attorneys appointed pursuant to a Power of Attorney.

Customer who is an individual and who is an accredited investor* is exempted from CAR. Client who is a non-individual (e.g. corporate clients) are also exempted.

*Accredited Investor (for an individual) means -

  1. whose net personal assets exceed in value $2 million (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount;
  2. whose financial assets (net of any related liabilities) exceed in value $1 million (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount, where “financial asset” means —
    1. a deposit as defined in section 4B of the Banking Act;
    2. an investment product as defined in section 2(1) of the Financial Advisers Act; or
    3. any other asset as may be prescribed by regulations made under section 341; or
  3. whose income in the preceding 12 months is not less than $300,000 (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount;

If you do not satisfy the CAR but still wish to invest in Listed SIPs, you may visit https://onlineeducation.sgx.com/specifiedinvestmentproducts/ to take the SGX learning module on SGX-Listed SIPs. Please select “NIL” under the drop down list for Broker. Upon passing the assessment at the end of the SGX learning module, you may contact your Relationship Manager to inform that you have passed the assessment and provide a copy of your assessment result to the Bank. Upon the Bank being satisfied that you have passed the assessment, you will be eligible to trade Listed SIPs.


The 2nd account holder may visit https://onlineeducation.sgx.com/specifiedinvestmentproducts/ to take the SGX learning module. Please select “NIL” under the drop down list for Broker. Upon passing, please provide your assessment result to your Relationship Manager. Upon the Bank being satisfied that the 2nd account holder has passed the assessment, both account holders will be eligible to trade Listed SIPs.


You will be allowed to dispose of your listed SIPs bought before 1 Jan 2012. However, you will not be allowed to purchase Listed SIPs.


You may proceed to complete the CAR by clicking on the Customer Account Review Results on the DBS Online Equity Trading page.


Under Singapore’s Securities and Futures Act (Cap. 289), an individual is an “Accredited Investor”:

  1. whose net personal assets exceed in value $2 million (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount;
  2. whose financial assets (net of any related liabilities) exceed in value $1 million (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount, where “financial asset” means —
    1. a deposit as defined in section 4B of the Banking Act;
    2. an investment product as defined in section 2(1) of the Financial Advisers Act; or
    3. any other asset as may be prescribed by regulations made under section 341; or
  3. whose income in the preceding 12 months is not less than $300,000 (or its equivalent in a foreign currency) or such other amount as the Authority may prescribe in place of the first amount;

Please contact your Relationship Manager to declare your Accredited Investor status to the Bank.


After you are assessed to be qualified to trade listed SIPs, we will conduct the CAR once every 3 years for accounts trading in Listed SIPs.

After you are assessed to be qualified to trade listed SIPs, we will conduct the CAR once every 3 years for accounts trading in Listed SIPs.

If you have transacted in a Listed SIPs at least two (2) times through your trading account during the preceding 3-year period, you may continue to trade Listed SIPs in that same trading account after 3 years has expired from the date of your last CAR assessment.

Notwithstanding that CAR is valid for 3 years, financial institutions are required to update Customer’s profile at least once a year. As such, the Bank will request for an annual update of your education qualifications and investment experience or work experience and any other relevant information.


Unless there is a change in your declared status which you undertake to inform the Bank within 7 working days, the Bank may perform periodic reviews on your status as an Accredited Investor to ascertain its validity.


You would only need to undergo one assessment. If you pass the CAR, the outcome of the assessment will apply to all your Trading Accounts linked to your NRIC or Passport Number.



Yes, each financial institution has an obligation to conduct its own CAR for their customers. The successful outcome of the assessments conducted with other financial institutions is not transferable to DBS Bank.

 

Exchange Traded Funds

You can buy or sell ETFs through our DBS Online Equity Trading, just like buying or selling a stock.


You will be able to buy or sell ETFs on the exchange in the same way as stocks throughout the trading day.


Indexing, often called 'passive management,' involves investing in a group of stocks that represent the composition of a broad-market, sector, or international index. Index funds offer 'market level' performance, and aim to match the market performance of a specific index. Passive indexed investments, generally have lower management and expense fees.


Here are some of the advantages of investing in ETFs:

  1. Diversification - instantly get exposure to a portfolio of stocks of your choice
  2. Convenience and Liquidity - buy and sell at any time during the trading day
  3. Cost-effectiveness - lower management and sponsor fees

ETF holders are eligible to receive their portion of dividends, if any, accumulated on the stocks held in trust, less fees and expenses of the trust. You may realize capital gains when you sell your ETF holdings at a price higher than your purchase price.


It may be due to the minimum bid size problem. Please call our DBS Wealth Management Hotline at 1800 221 1111 (Singapore) or (65) 6221 1111 (overseas).