Chairman, DBSV Board and Senior Management are committed to deliver fair dealing outcomes for our customers.
As a wholly-owned securities and derivatives brokerage arm of DBS Bank, we believe in building relationships with our customers and doing the right thing by our customers.
Applying these principles to our day to day business activities, we commit to:
I. ensure our sales staff are thoroughly trained and equipped with the necessary knowledge and skills to assist our customers
II. be clear and transparent to our customers
III. be responsive to our customers' needs and requests, attend to complaints promptly and effectively.
DBSV is committed to delivering fair dealing outcomes for our customers and will work to uphold the standards expected of an Asian trading powerhouse.