|DBS Rewards is our way of saying thanks for having a DBS Credit Card. Every time you charge to your card, you earn DBS Points which you can use to exchange for a range of exciting reward items.|
|All DBS Credit Cardmembers are eligible for the programme, except DBS Corporate Liability Card, DBS Purchasing Card, Country Club Corporate Card, DBS CapitaCard Credit Card, DBS Saab Credit Card, POSB Credit Card and all DBS and POSB Debit Cards.|
|You earn 1 DBS Point for every S$5 retail purchase charged to your DBS Credit Card. Points are calculated on each transaction and rounded down to the nearest whole number.|
|DBS Points will not be awarded for AXS terminals/online/iBanking bill payment transactions, fund transfer transactions, cash advances, annual fees, interest, late payment charges, all fees charged by DBS, instalment payment plans, preferred payment plans and other miscellaneous charges imposed by DBS (unless otherwise stated in writing by DBS).|
|Some cards earn more points than others. For example, with DBS Black Card you'll earn 2 DBS points for every S$5 retail purchase. DBS Altitude Cardmembers earn 3 DBS Points for every S$5 spent locally and earn 5 DBS Points for every S$5 spent on overseas transactions. Local spend is identified as card transactions posted in Singapore dollars. Overseas spend is identified as card transactions posted in foreign currencies. DBS Treasures Black Elite Cardmembers earn 3 DBS Points and 6 DBS Points for every S$5 local and foreign retail purchase respectively. DBS Insignia Cardmembers earn 4 DBS Points for every S$5 retail purchase.|
|You can redeem them for a whole lot of great rewards. There's everything from dining vouchers to movie tickets, spa treatments to home appliances.Click here to explore the whole range.|
Your DBS Points will expire one year from the quarterly period in which they were earned.
This expiry scheme is not applicable for DBS Credit Cards that have no expiry for DBS Points (ie. DBS Insignia Visa Infinite Card, DBS Treasures Black Elite American Express® Card, DBS Altitude American Express® Card and DBS Altitude Visa Signature Card).
|Yes, these points will be accumulated in the Principal Cardmember's account, and only the Principal Cardmember can redeem DBS Points for Rewards. However, Supplementary Cardmembers may also utilise the Rewards Vouchers issued to the Principal Cardmember.|
|Your DBS Points appear on your monthly Credit Card statement. You may also log in to our online DBS Rewards redemption website or DBS Rewards App to check your available points and make a redemption.|
|It will take a few days to process your redemption and deliver the voucher(s). If you haven't received them after 7 working days, please do give us a call at 1800 111 1111.|
|Sorry, you can't cancel redemptions or exchange vouchers once you've requested them. The expiry is printed on the voucher, so use it, don't lose it!|
|Yes, so long as redemption is done 1 month before the Annual fee due date. Visit the fee waiver section of our Rewards page and select your card. Please note that the annual fee with be reflected in your Credit Card statement, upon its due date, but will be reversed in the following month's statement.|
|Simply enroll in the DBS Frequent Flyer Programme. This allows you to convert your DBS Points into KrisFlyer, Asia Miles or BIG Points. Only Principal Cardmembers can enroll and there is an annual fee of S$42.80 (inclusive of GST) which will be charged to your Credit Card. For KrisFlyer and Asia Miles, air miles transfer is at the conversion rate of 1 DBS Point to 2 miles and transfers are accepted in blocks of 10,000 DBS Points (or 20,000 miles). For BIG Points, transfer is at the conversion rate of 1 DBS Point to 3 BIG Points and transfers are accepted in blocks of 500 DBS Points (or 1,500 BIG Points).
Once you're enrolled, there are no further charges and you can effect the conversion of DBS Points to air miles within the year as many times as you wish.
Please note that the transfer process takes approximately 1 - 2 weeks.
|DBS Online rewards website allows you to check your DBS points and redeem rewards online.|
|Simply enter your NRIC, Malaysian IC or Passport number and your 16 digit Credit Card numbers to login.
|Yes. You do not need to be an existing iBanking customers to login or perform DBS rewards redemption.|
|Yes. You can still browse the website to gather information. However, you need to be a DBS credit cardmember to login. To sign up for a DBS card, please visit www.dbs.com/sg/cards.|
|No. You can login with any one of your valid DBS Credit Cards (excluding supplementary cards). All DBS points accumulated via all your other eligible credit cards will be automatically consolidated to your account.|
|No. For security reasons, change of billing address is not permitted via this site. You may update your address via DBS iBanking or via our Address/Telephone Number Update (Individuals) form|
|All DBS reward point-earning credit cards are eligible for the redemption programme. DBS Corporate Liability Card, DBS Purchasing Card, Country Club Corporate Card, DBS CapitaCard Credit Card, DBS Saab Credit Card, POSB Credit Card and all DBS and POSB Debit Cards are not eligible for this DBS points reward redemption program.|
|After login, please click on "My DBS Points Details" and all your DBS Points will be displayed with the respective expiry dates.|
|Please use the search bar below the menu. You can search for products by the following ways:
|Your credit card points will be updated once the merchant has posted the transactions and it will be reflected in your account within 24 hours.|
|Featured rewards are items that can only be redeemed via DBS Online Rewards website and are only available for a limited period.|
|DBS Rewards App allows Principal Credit Cardmembers to redeem their DBS Points on their iPhone|
There are 2 programmes available for the redemption of DBS Points:
Paper Voucher Programme - The current paper voucher programme is also available through the DBS Online Rewards and DBS Phone Banking Interactive Voice Recording (IVR) channel. The redeemed paper voucher will be sent to your mailing address in our records.
New! Instant Rewards Programme - An eVoucher will be generated when you redeem your DBS Points under this new Instant Rewards Programme.
|Yes, you can. If you wish to redeem a paper voucher or an eVoucher, you will be prompted to sign in with your NRIC / Passport number and DBS Credit Card number.|
|Step 1 - You must be a Principal Cardmember and you must have an iPhone.
Step 2 - Download the DBS Rewards App from the App Store.
Step 3 - After you have downloaded the DBS Rewards App, browse the catalogue for the list of
rewards available for redemption.
Step 4 - Once you have determined your preferred reward item, you will need to ‘sign-in’ with
your NRIC/Passport number as well as your DBS Credit Card number.
Step 5 - Add your selected Reward item to ‘My Cart’ and proceed to ‘Check-Out’.
Paper vouchers to be sent to your mailing address in our records OR eVoucher(s)
will be sent to your iPhone under the ‘My Rewards’ tab.
Step 6 - Proceed to use the paper voucher or the eVoucher at the merchant outlet.
|No, the mobile application is free. However, data charges may apply as per your data plan contract with your Telecommunication Service Provider.|
|No. However, Supplementary Cardmembers can download the App and browse the Rewards catalogue.|
|DBS Principal Cardmembers can redeem DBS points for eVoucher(s) and use the eVoucher(s) instantly at selected merchant outlets. To use the eVoucher(s), please present the 6 or 7-digit eVoucher Code found on the eVoucher, and your DBS Credit Card at merchant outlet.|
|An eVoucher contains details of the Merchant, the eVoucher Code, the eVoucher Amount and the DBS points used to redeem the eVoucher. eVouchers are only applicable for the Instant Rewards programme.|
|Step 1 - At the homepage of the mobile application, you will see an icon ‘Instant Rewards’.
Step 2 - Tap on the icon and you will see all participating merchants for Instant Rewards.
Step 3 - Sign-in with your NRIC/ Passport number and your DBS Credit Card number.
Step 4 - Add the selected eVoucher(s) to ‘My Cart’.
Step 5 - Upon completion, check out the selected rewards(s) and a message will be
displayed to confirm the status of your redemption.
Step 1 - After your successful redemption, the selected eVoucher(s) can be found under ‘My
Important note: Only DBS reward point-earning credit cards will be accepted at merchant terminal for eVoucher redemption. DBS Corporate Liability Card, DBS Purchasing Card, Country Club Corporate Card, DBS CapitaCard Credit Card, DBS Saab Credit Card, POSB Credit Card and all DBS and POSB Debit Cards are not accepted at merchant terminal for eVoucher redemption.
|The payment portion can be reversed and voided; however the eVoucher transaction will not be voided.|
|An eVoucher will expire 30 days from the date the eVoucher is redeemed on your iPhone. Note that the eVoucher will automatically be removed from your smart phone after expiry.|
|If the transaction is successful you will get a copy of the transaction receipt from the merchant. The receipt will display the eVoucher amount and the balance of payment (if any) charged to your DBS Credit card.
If your eVoucher has been utilised before / has expired, the Credit Card terminal will also generate a receipt that will display and error code.
|The ‘My Rewards’ icon keeps track of all your redemptions for the paper vouchers and eVoucher(s).
|You will be able to view records of paper vouchers & eVouchers redeemed in the last 30 days. For used or transacted eVouchers, you will be able to view records of the past 90 days. Note that you will not be able to view used or transacted records for paper vouchers.|
|No. Only one receipt is issued by the merchant. If you need to see your record of transaction for eVoucher(s), please refer to ‘My Rewards’ within your mobile application.|
|When you redeem an eVoucher for Instant Redemption, you will see an ‘eVoucher Code’ at the top of the eVoucher. The eVoucher Code is either a 6-digit or 7-digit number. It is important that you provide this eVoucher Code to the merchant cashier/waiter together with your DBS Credit Card when you intend to use the eVoucher to offset your bill.|
|The ‘Group’ function allows you to Group eVouchers by the same product, amount and merchant to facilitate a Single Transaction.
For example, you have redeemed 5 items of the $20 eVoucher from Merchant A.
You have decided to use 3 of the eVouchers now to offset your bill.
Use the ‘Group’ function to group the 3 eVouchers worth $60. Once done, you will receive a new ‘Group eVoucher’ and a new 7 digit eVoucher Code. Note that the previous 3 eVouchers will no longer be seen in ‘My Rewards’ because they have been replaced by the new ‘Group eVoucher’ and eVoucher Code. The new ‘Group eVoucher’ will be valid for 30 days from the date of the grouping.
|If you have lost your DBS Credit Card and have received a replacement card, you will not be able to use your eVoucher(s) at the merchant outlet. If you are holding more than 1 (one) DBS credit card, please use the other DBS credit card to facilitate usage of your eVoucher(s) at the merchant outlet. If you have no other DBS Credit Card, please call DBS at 1800 111 1111 to cancel the eVoucher.|
|You can “Like” a Reward only after your sign in. Note that you can “Like” a Reward Merchant once only.|
|No, an error message on your Smartphone will indicate that you are login on another devise. You will need to wait 10 minutes before signing in again.|
|Yes, you can still redeem your DBS eVoucher using your DBS AMEX card. However, the balance payment must be made on another DBS Visa/ MasterCard credit card or in cash.|
|No, your eVouchers will not be lost. You can still redeem your DBS eVouchers with your new iPhone. Just download the DBS Rewards App again from the App Store and login with your details to retrieve the eVouchers again.|