Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance

Daily
05:00am to 06:00am

Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)

05 Feb
01:00am to 05:00am

11 Feb
01:00am to 04:00am

Access to digital services may be momentarily unavailable

11 Feb
01:00am to 04:00am

Application of new Credit/Debit cards may be momentarily unavailable

12 Feb
12:00am to 02:00am
Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

digibank Mobile

Date

Services Under Maintenance

Daily
05:00am to 06:00am
Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
05 Feb
12:00am to 04:00am
digibank onboarding and Forgot User ID - Singpass Face Verification option only
05 Feb
01:30am to 05:30am
Access to digital services may be momentarily unavailable
05 Feb
01:30am to 05:30am
Impacted Services:

  • Personalization Change
  • Soft token provisioning
05 Feb
02:00am to 04:00am
e-Statement Services
12 Feb
12:00am to 02:00am
Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

Public Web

Date

Services Under Maintenance

30 Jan
10:00pm to 11:00pm

DriveShield application

12 Feb
12:00am to 02:00am
Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

PayLah!

Date

Services Under Maintenance

05 Feb
02:00am to 04:00am
e-Statement Services
12 Feb
03:00am to 06:00am

12 Mar
03:00am to 06:00am

09 Apr
03:00am to 06:00am

14 May
03:00am to 06:00am

11 Jun
03:00am to 06:00am
NETS QR services
 

Credit/Debit Card & Cashline Services

Date

Services Under Maintenance

12 Feb
03:00am to 06:00am

12 Mar
03:00am to 06:00am

09 Apr
03:00am to 06:00am

14 May
03:00am to 06:00am

11 Jun
03:00am to 06:00am
eNETS Credit (VISA, MasterCard, AMEX), eNETS Debit and eNETS QR
 

AXS Services

Date

Services Under Maintenance

08 Mar
12:00am to 05:00am

10 May
12:00am to 05:00am

12 Jul
12:00am to 05:00am

13 Sept
12:00am to 05:00am

08 Nov
12:00am to 05:00am
Prepaid Mobile Top-Up