Scheduled Maintenance

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance
Daily
05:00am to 06:00am

Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
27 May
12:00am to 03:00am		 CPF calculator in the respective card services such as Credit Card, Cashline, Installment Loan, Perm line increase may be momentarily unavailable
27 May
10:00am to 11:59pm		 Online Equity Trading
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am

04 Jun
12:00am to 06:00am

05 Jun
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
28 May
12:00am to 06:00am		 Impacted Services:

  • Placement of transaction (e.g. fixed deposits)
  • Change Maturity and Early Termination
28 May
12:00am to 06:00am		 Impacted Services:

  • Personal Particulars Update
  • Home Loan services
28 May
01:00am to 01:10am

04 Jun
01:00am to 01:30am

11 Jun
01:00am to 01:30am		 Impacted Services:

  • Shadow Authentication and Forgot User ID
28 May
02:30am to 03:00am		 Impacted Services:

  • Digital Token Provisioning
  • Internet banking shadow authentication
03 Jun to 04 Jun
11:30am to 10:45am		 Impacted Services:

  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
04 Jun
12:00am to 04:00am

17 Jun to 18 Jun
06:00pm to 06:00pm		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
10 Jun
10:00pm to 11:00pm		 Impacted Services:

  • Maid Protect
  • MultiGen Protect
  • myHome Protect II
12 Jul
12:00am to 05:00am

13 Sept
12:00am to 05:00am

08 Nov
12:00am to 05:00am		 Prepaid Mobile Top-Up
 

digibank Mobile

Date

Services Under Maintenance
Daily
05:00am to 06:00am

Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
27 May
12:00am to 03:00am		 CPF calculator in the respective card services such as Credit Card, Cashline, Installment Loan, Perm line increase may be momentarily unavailable
27 May
10:00am to 11:59pm		 Online Equity Trading
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am

04 Jun
12:00am to 06:00am

05 Jun
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
28 May
12:00am to 06:00am		 Impacted Services:

  • Placement of transaction (e.g. fixed deposits)
  • Change Maturity and Early Termination
28 May
12:00am to 06:00am		 Impacted Services:

  • Personal Particulars Update
  • Home Loan services
28 May
02:30am to 03:00am		 Impacted Services:

  • Digital Token Provisioning
  • Internet banking shadow authentication
03 Jun to 04 Jun
11:30am to 10:45am		 Impacted Services:

  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Crypto Trading
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
04 Jun
12:00am to 04:00am

17 Jun to 18 Jun
06:00pm to 06:00pm		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
04 Jun
12:00am to 06:00am		 Impacted Services:

  • Onboarding
  • Change of device or User ID
  • Uninstall / Reinstall of App in the same device
  • Internet banking shadow authentication
05 Jun
12:00am to 08:00am		 Impacted Services:

  • Personalization change
  • Soft token provisioning
10 Jun
10:00pm to 11:00pm		 Impacted Services:

  • Maid Protect
  • MultiGen Protect
  • myHome Protect II
12 Jul
12:00am to 05:00am

13 Sept
12:00am to 05:00am

08 Nov
12:00am to 05:00am		 Prepaid Mobile Top-Up
 

Credit / Debit Card Wallet Services

Date

Services Under Maintenance
26 May
09:00pm to 11:00pm		 Impacted Services:

  • Adding of DBS VISA cards to mobile wallets will be momentarily unavailable
 

Public Web

Date

Services Under Maintenance
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
04 Jun
12:00am to 04:00am

17 Jun to 18 Jun
06:00pm to 06:00pm		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
10 Jun
10:00pm to 11:00pm		 Impacted Services:

  • Maid Protect
  • MultiGen Protect
  • myHome Protect II
17 Jun
12:00am to 07:30am

25 Jun
12:00am to 07:30am

23 Jul
12:00am to 07:30am

20 Aug
12:00am to 07:30am

26 Aug
12:00am to 07:30am

24 Sept
12:00am to 07:30am

22 Oct
12:00am to 07:30am		 DriveShield application
 

PayLah!

Date

Services Under Maintenance
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
11 Jun
03:00am to 06:00am

14 Jun
03:00am to 06:00am

09 Jul
03:00am to 06:00am

13 Aug
03:00am to 06:00am

10 Sept
03:00am to 06:00am

08 Oct
03:00am to 06:00am

19 Nov
03:00am to 06:00am

03 Dec
03:00am to 06:00am		 NETS QR services
12 Jul
12:00am to 05:00am

13 Sept
12:00am to 05:00am

08 Nov
12:00am to 05:00am		 Prepaid Mobile Top-Up
 

Services using Card and PIN

Date

Services Under Maintenance
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
14 Jun
02:00am to 05:00am		 NETS EFTPOS services may be momentarily unavailable
 

3D-Secure Transactions

Date

Services Under Maintenance
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
 

SMS Banking

Date

Services Under Maintenance
28 May
12:00am to 06:00am

29 May
12:00am to 06:00am

05 Jun
12:00am to 06:00am		 Access to digital services may be momentarily unavailable
04 Jun
12:00am to 06:00am		 Impacted Services:

  • Push notes for D2Pay and eNETS transactions
  • SMS alerts
 

ATM Services

Date

Services Under Maintenance
28 May
01:00am to 06:00am		 DBS/POSB ATMs may be momentarily unavailable between 1am to 6am on 28 May 2023, Sunday. Cash withdrawal services are available at all POSB Cash-Points.
 

Credit / Debit Card & Cashline Services

Date

Services Under Maintenance
11 Jun
03:00am to 06:00am

14 Jun
03:00am to 06:00am

09 Jul
03:00am to 06:00am

13 Aug
03:00am to 06:00am

10 Sept
03:00am to 06:00am

08 Oct
03:00am to 06:00am

19 Nov
03:00am to 06:00am

03 Dec
03:00am to 06:00am		 eNETS Credit (VISA, MasterCard, AMEX), eNETS Debit and eNETS QR