Scan & Pay using DBS PayLah!
Make payments to participating merchants simply by scanning the NETS, PayNow, FavePay and/or SG QR codes using your DBS PayLah!Part of: Guides > Your Guide to DBS PayLah!
The Scan and Pay function can be used at merchants who accept DBS PayLah!, NETS, PayNow, FavePay, SG and/or QR code(s). Simply look out for the logos below.
- When scanning a SGQR, you will be prompted to select which payment QR method to pay from. This is especially useful for you if there is any ongoing promotions associated with a particular Payment QR (such as NETS QR, or PayNow QR). Click here to find out more on SGQR.
How to scan & pay using DBS PayLah!
Scan via DBS PayLah!
Step-by-step guide to scan QR Codes
Click on numbers to view screens.
Log in to DBS PayLah! and tap on the Scan QR Icon.
Scan the Merchant's QR Code.
Select your preferred QR Payment Method if prompted.
Enter the Amount Payable (if required) and tap Next.
Review your transaction and tap Let's go to complete your transaction.
Once the transaction is successful, you will receive a confirmation of your payment.
Scan & Pay FAQs
Who can use Scan and Pay?
All users will be able to use Scan and Pay by tapping on the Scan QR function on the DBS PayLah! app.
How secure is a NETS QR transaction?
A QR transaction is as secure as a NETS EFTPOS card & PIN transaction. The payment is processed via the scanning of a unique QR Code, which is dynamically generated for every new transaction. Additionally, users have to log in to the PayLah!, digibank or iWealth via fingerprint or password login each time to effect a QR Code payment.
Are there any fees associated with using Scan and Pay?
There are no fees associated with using Scan and Pay.
What is the difference between scanning a Static QR code vs Dynamic QR code?
Static QR Code Dynamic QR Code After the user scans a static QR code, he/she will be prompted to enter the amount payable. User only needs to scan a dynamic QR code to make payment. (No need to enter amount payable)
What is a SGQR and how do I pay with PayLah! scanning a SGQR?
SGQR is the common QR standard used in Singapore. A merchant using various payment methods such as NETS QR, PayNow QR etc. are standardized into a single QR code. You can scan a SGQR with PayLah! when you notice NETS or PayNow QR in the SGQR sticker.
Will I be prompted to select the payment QR/method to pay with PayLah! every time?
If you are scanning a SGQR for the first time, and if that SGQR has multiple payment QR (or payment methods) that PayLah! supports (e.g. NETS QR, PayNow QR etc.), you will be prompted to choose your preferred payment QR to pay.
However, you will have an option to set your preferred payment QR by turning on the toggle button "Set as preferred QR". Once done, you will not be prompted for "Select QR to pay with PayLah!", and your preferred payment QR will automatically be selected for your future transactions as long as it is found in the merchant’s SGQR.
Even if you have not saved any preference using the toggle button "Set as preferred QR", PayLah! will remember your last payment QR via SGQR and will automatically select that for your future transactions as long as the payment method is found in the SGQR.
You may still change your payment QR any time by tapping on available option in the dropdown list.
How do I select my preferred payment QR for my Scan & Pay transactions?
When you scan a SGQR that has multiple payment QRs, such as, NETS QR, PayNow QR etc., you will have an option to set your preferred payment QR by turning on the toggle button "Set as preferred QR". Once done, your preferred payment QR will automatically be selected for future transactions as long as it is found in the SGQR. You may still change your payment QR any time by tapping on available options in the dropdown list.
How do I change the preferred payment QR for my transaction?
If you want to change your preferred payment QR, you can do so by selecting your payment QR, toggling on "Set as preferred QR" and proceeding to make your payment. The selected payment QR will automatically be saved as preferred payment method for future purchases
How do I know which payment methods are available for me to select for my SGQR Scan & Pay transaction?
After you scan a SGQR, you will have a dropdown list that shows all the payment QRs available in the SGQR, that are supported by PayLah!. You may choose your preferred payment QR to pay from the dropdown list.
Why is there no option to select another payment QR?
This happens when the SGQR has only one payment QR that PayLah! supports. And hence, being the only payment QR available, unfortunately you’ll be unable to select other payment QR.
What is the benefit for me to change between the different payment QRs or methods (NETS QR / PayNow QR) for payment?
We are bringing this benefit to our PayLah! users, so that they can avail any promotions associated with a payment QR at any merchant. If you see a cashback or a promotion associated with a particular payment QR or method (such as NETS QR, or PayNow QR), you may choose to select your preferred payment QR to pay with PayLah! and enjoy the benefits.
What are the types of DBS/POSB apps that support this new function?
You can scan a SGQR with your DBS PayLah!, DBS/POSB digibank and DBS iWealth apps. However, the facility to save your preferred way to pay is now made available only in DBS PayLah!.
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