Enrol to eStatement and eAdvices

Finding it a hassle to organise your statements or advices? Simply enrol to receive eStatements or eAdvices via digibank today.

Part of: Guides > Your Guide to digibank mobile

How to Enrol to eStatement and eAdvices

There are various channels which you may enrol to eStatement and eAdvices with us. The most convenient method would be via digibank mobile.

digibank mobile
  • Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
  • Tap More.
  • Under Quick Access or Other Services, tap eDocuments.
  • Tap Manage at the top right of your screen.
  • Toggle the switch of your statement(s) / advice(s) to receive eStatements / eAdvices.
  • Log in to digibank online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Request and click on Manage eStatement and eAdvice.
  • Change the Statement Preference to eAdvice/eStatement for the account you wish to receive eAdvice/eStatement.
  • Select your eAdvice/eStatement notification preference and click Next.
  • Verify your details and click Submit.
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More information

  • Notifications will be sent when your eAdvices/eStatements is ready for viewing or when you opt-in and/or opt-out of eAdvices/eStatements.
    Note: SMS notification is not available for eAdvice.
  • Upon opt-out for eAdvice/eStatement, you will receive paper-based statements via mail from the next valid transaction/statement cycle onwards.
  • eAdvices/eStatements enrolment on digibank Online is available for eligible Individual and Joint Alternate accounts.
  • Paper statements will no longer be sent once you have opted-in for eAdvice/eStatement.
  • Paper-based advices for CPF/SRS transactions, EGM/AGM/Corporate Actions Cover Letter and Change in Risk Rating letters will still be sent to your address as per our records.
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