Cancel an order
Change your mind about your stock order? Cancel it in a few simple steps.
Log in to DBS digibank with your User ID and PIN.
Authenticate your login.
Click on the Invest tab.
Click on the Trade button in the Equity Section.
Should you have mutiple portfolios, select your preferred portfolio and click on the “Next” button.
Mouseover the Trade tab and select Order Status.
Click on an order’s More Action icon, then select Cancel.
Note: Fully executed orders cannot be cancelled. To cancel offline orders, please contact your relationship manager.
Review the details and click on the Submit button.
Click on Order Status at the Cancel Order Request Received confirmation page to monitor the status of your request.
Successful cancellation will be shown accordingly, once accepted by exchange.
Launch the DBS digibank app.
Log in with your Touch/Face ID or DBS digibank User ID and PIN.
Select the Invest tab.
Tap on the Equities icon to access online equity trading platform.
Select the “Order Status” tab.
Select the order you wish to cancel.
Note: Only working orders that are still in the queue can be cancelled.
Tap on the “Submit Cancellation” button.
View the confirmation page for the received of your cancellation request.
Click on “Return to order status” to monitor the status of your request.
You will see the status of your request at the Order Status page. Status will be reflected accordingly once accepted by the exchange.
Frequently Asked Questions (FAQs)
Have a question? Check out our FAQs here:
DBS Online Equity Trading FAQs
Need more help?
Contact support and we'll try to resolve your issue quickly.
The document is published by DBS Bank Ltd (“DBS Bank”) and is for information only. This document is intended for DBS Bank and its clients to whom it has been delivered, and may not be reproduced, transmitted or communicated to any other person without the prior written permission of DBS Bank. This document is not and does not constitute or form part of any offer, recommendation, invitation, or solicitation to subscribe to or to enter into considerations, any transaction, and should not be viewed as such. This document is not intended to provide, and should not be relied upon for accounting, legal or tax advice, or investment recommendations, and is not to be taken in substitution for the exercise of judgement by the reader, who should obtain separate legal or financial advice. DBS Bank does not act as an adviser and assumes no fiduciary responsibility or liability for any consequences, financial or otherwise.