Customer Account Review (CAR) for Listed Specified Investment Products (ETFs, CBBCs, DLCs, etc)
Trade more complex investment products by completing your Customer Account Review.
Log in to DBS digibank with your User ID and PIN.
Authenticate your login.
Click on the Invest tab.
Click on the Trade button in the Equity Section.
Should you have multiple portfolios, select your preferred portfolio and click on the Next button.
Mouseover the My Account tab and select Account Management.
Under Customer Account Review, click on Check/Review CAR Result link.
Select your S-account and click on CAR Questionnaire.
Review the content and click on Next to proceed.
Complete the Questionnaire.
Once complete, click on Next to submit your questionnaire.
Click to View your CAR status.
View your Customer Account Review results.
Launch the digibank Mobile app.
Log in with your Touch/Face ID or DBS digibank User ID and PIN.
Select the Invest tab.
Select your preferred portfolio, then scroll down to Investment Account Management and tap on Your Investment Profile & Equity Trading Eligibility to check the portfolio's eligibility status.
Under Your Equity Trading Eligibility, select Specified Investment Products.
Proceed to take Customer Assessment Review.
Review and click on Next to proceed.
Declare and submit to complete the questionnaire.
View the Customer Account Review result and select Done to return to Investment Account Management page.
View the status at the Investment Account Management page.
Frequently Asked Questions (FAQs)
Have a question? Check out our FAQs here:
DBS Online Equity Trading FAQs
Need more help?
Contact support and we'll try to resolve your issue quickly.
The document is published by DBS Bank Ltd (“DBS Bank”) and is for information only. This document is intended for DBS Bank and its clients to whom it has been delivered, and may not be reproduced, transmitted or communicated to any other person without the prior written permission of DBS Bank. This document is not and does not constitute or form part of any offer, recommendation, invitation, or solicitation to subscribe to or to enter into considerations, any transaction, and should not be viewed as such. This document is not intended to provide, and should not be relied upon for accounting, legal or tax advice, or investment recommendations, and is not to be taken in substitution for the exercise of judgement by the reader, who should obtain separate legal or financial advice. DBS Bank does not act as an adviser and assumes no fiduciary responsibility or liability for any consequences, financial or otherwise.