Domestic Helper Protect (formerly known as Maid Protect II)

For Your Domestic Helper
BenefitClassic PlanPremier Plan

NEW! Hospital and Surgical Expenses

S$60,000 per policy year
(25% co-payment)

S$60,000 per policy year
(10% co-payment)

Liability to Third Parties

S$5,000

Accidental Medical Expenses Reimbursement

S$1,000

Accidental Death

S$60,000

Accidental Permanent Disability

S$60,000

For You
BenefitBenefit AmountPremier Plan

Employer’s Contents

Not Covered

S$2,000

Replacement Domestic Helper Expenses

S$500

S$1,000

Replacement Domestic Helper Expenses

Covered

Wages and Levy Compensation

S$30/day
(up to 30 days)

S$60/day
(up to 60 days)

Insurance Guarantee Bond

S$5,000

Optional Add-ons
BenefitBenefit Amount

Waiver of Counter Indemnity
(For Insurance Guarantee Bond to MOM)

S$5,000 (subject to an excess of S$250)

Employer’s Liability

  • Option 1: S$300,000
  • Option 2: S$500,000

Scenario 1: The domestic helper's H&S bill is S$20,000, and she is covered under Classic plan
Payment by ChubbCo-payment by YouRemaining Benefit Limit per Policy Year

First S$15,000 + 75% of the remaining

i.e. S$15,000 + S$3,750 = S$18,750

25% of S$5,000 = S$1,250

The Benefit Limit will be reduced based on the amount Chubb paid out, i.e. S$60,000 - S$18,750 = S$41,250

Scenario 2: The domestic helper's H&S bill is S$70,000, and she is covered under Classic plan
Payment by ChubbCo-payment by YouRemaining Benefit Limit per Policy Year

First S$15,000 + 75% of the remaining amount (75% of S$55,000)

i.e. S$15,000 + S$41,250 = S$56,250

25% of S$55,000 = S$13,750

The Benefit Limit will be reduced based on the amount Chubb paid out,

i.e. S$60,000 - S$56,250 = S$3,750

Scenario 3: The domestic helper's H&S bill is S$100,000, and she is covered under Classic plan
Payment by ChubbCo-payment by YouRemaining Benefit Limit per Policy Year

Bill 1 - Full S$15,000
Bill 2 - 75% of S$20,000 = S$15,000

Bill 1 - NIL
Bill 2 - 25% of S$20,000 = S$5,000

The Benefit Limit will be reduced based on the amount Chubb paid out,

i.e. S$60,000 - S$30,000 = S$30,000

Scenario 4: The domestic helper incurs a H&S expense of S$15,000 (Bill 1) and a S$20,000 from a subsequent follow-up procedure (Bill 2) in the same Policy Year. She is covered under Classic plan
Payment by ChubbCo-payment by YouRemaining Benefit Limit per Policy Year

Bill 1 - Full S$15,000
Bill 2 - 75% of S$20,000 = S$15,000

Bill 1 - NIL
Bill 2 - 25% of S$20,000 = S$5,000

The Benefit Limit will be reduced based on the amount Chubb paid out,

i.e. S$60,000 - S$30,000 = S$30,000

Scenario 5: The domestic helper incurs a H&S expense of $15,000 (Bill 1) and a $20,000 from a subsequent follow-up procedure (Bill 2) in the next Policy Year*. She is covered under Classic plan
Payment by ChubbCo-payment by YouRemaining Benefit Limit per Policy Year

Bill 1 - Full S$15,000
Bill 2 - 75% of S$20,000 = S$15,000

Bill 1 - NIL
Bill 2 - 25% of S$20,000 = S$5,000

*Co-payment applies even if Bill 2 occurs in the next Policy Year, as the treatment arose from the same condition from the previous Policy Year.

The Benefit Limit for the Policy Year where Bill 1 was incurred will be reduced based on the amount Chubb paid out,
i.e. S$60,000 - S$30,000 = S$30,000

The Benefit Limit for the next Policy Year remains at S$60,000

Can I increase the insurance coverage? What is the difference between Classic and Premier plan for Domestic Helper Protect?

Domestic Helper Protect has 2 plan types for you to choose from: Classic and Premier. To increase your insurance coverage, you may wish to consider choosing the Premier plan which offers higher coverage limits.

  • Classic plans offer the basic coverage required by MOM.
  • Premier Plan offers enhanced coverage. Co-payment for hospitalisation expenses is reduced from 25% to 10%, up to the policy limit of S$60,000. It also provides additional coverage for Ambulance Fees, Alternative helper service compensation, compassionate travel expenses, and increased limit for social engineering of S$1,000.

Other additional optional covers are available for your consideration. You may wish to increase the liability coverage for your domestic helper, up to S$500,000.

All benefits and coverages are subject to the terms and conditions of the Policy. Please refer to the Policy Wording for the full insuring clauses, definitions, schedule, extensions, terms, conditions, exclusions, and limits of liability of the Policy.

If I need to send my domestic helper back home, can I cancel the policy? What are the cancellation terms?

You may cancel the policy by giving Chubb 14 days’ notice in writing, provided that a full discharge is given to us by the relevant authorities in respect of the Insurance Guarantee Bond.

If you cancel the Policy within the Free Look Period of 30 days, Chubb will refund you 100% of premium paid.

If you need to cancel your policy within 90 days of policy commencement date due to termination of employment of your domestic helper, Chubb will refund you 100% of the premium paid, subject to the terms and conditions stated in the Policy Wording.

If you cancel the Policy for any other reasons or after the 90-day period, you will receive a short-period refund of the premiums paid for the unexpired period of insurance, subject to a minimum charge of S$50 which will be retained by Chubb. There will be no refund of premiums if the policy is cancelled after more than 180 days from the commencement date of insurance or if there has been a claim.

What should I do if my domestic helper is hospitalised? How does the direct billing process work?

Please contact Chubb via the hotline or email and submit the following documents as soon as possible.

  

Supporting documents

  • Certificate of Insurance
  • Copy of the work permit
  • Completed Claim Form

Documents from Hospital

  • Care Cost Form
  • Pre-admission financial counselling form
  • Doctor's memo/referral letter

Upon the validation of the necessary documents, Chubb will issue a Letter of Guarantee to the hospital, up to the benefit limit specified in the policy schedule. The hospital will bill Chubb directly for the amounts covered by the policy without you paying for the full bill and seeking reimbursement later.

For any co-payments or charges that exceed the policy limits or for charges not covered under the policy, you will need to pay the hospital directly.

How does the optional Waiver of Counter Indemnity Benefit work?

This applies only to the security bond of S$5,000 paid to the MOM on your behalf. If you choose to enhance your plan with the optional cover of Waiver of Counter Indemnity, Chubb will waive their rights to recover the security bond of S$5,000 paid to the MOM, subject to an excess amount of S$250 which will apply.

Explore more

Protection