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Welcome to DBS Private Access
Where travel is more than a journey.
Welcome to DBS Private Access
Experience the best for your evolving travel needs
We have been constantly improving our services and amenities to ensure that we meet your travel needs, over and beyond. Take a look at the experiences we have curated for you.
DBS Private Access Lounge
We welcome you and an accompanying guest to visit our DBS Private Access Lounges, located at Singapore Changi Airport Terminal 3 and Terminal 2.
Enjoy the warmth of our signature Asian service and our popular menu of specially selected Asian cuisine as you sit back and manage your travel needs with ease on our DBS digibank app.
| Operating hours (Mon - Sun) | |
|---|---|
| Changi Airport Terminal 2 | 6.00am – 6.00pm |
| Changi Airport Terminal 3 | 7.00am - 1.00am |
24/7 self-service bank lobby
Take care of last-minute banking needs safely at the DBS 24/7 self-service lobby located at the Terminal 3 lounge.
Exchange money on the go with Travel Mode
Exchange to 12 currencies with a DBS Multi-Currency Account or DBS Multiplier Account – anytime and anywhere, with zero fees. And simply top up or transfer your excess funds back to your account after your trip.
With the DBS Private Access digital membership card, you can also enjoy preferential currency exchange rates at any Travelex counters at Singapore Changi Airport.
Our friendly DBS Private Access team can also direct you to the nearest Travelex counter at your convenience.
Priority check-in service
Travel with a peace of mind as you check-in directly to the immigration area at the SATS Premier Check-in Lounge located at Changi Airport Terminal 1.
Simply present your DBS Private Access digital membership card at the lounge when you travel on the following airlines.
| Changi Airport Terminal 1 (this service is temporarily unavailable until further notice.) | |
|---|---|
| Location: Departure Hall (near the end of row 4) Operating hours: 24hrs | |
| Air China (CA) | Qantas Airways (QF) |
| Air Niugini (PX) | Shenzhen Airlines (ZH) |
| British Airways (BA) | Thai Airways (TG) |
| China Southern Airlines (CZ) | Turkish Airlines (TK) |
| Chongqing Airlines (OQ) | Shangdong Airlines (SC) |
| Fiji Airways (FJ) | Philippine Airlines (PR) |
| Japan Airlines (JL) | Xiamen Airlines (MF) |
| Hebei Airlines (NS) | |
Indonesia Airport
Enjoy member-exclusive access for fast and seamless immigration clearance and access to selected restaurants in Terminal 3, Jakarta Soekarno-Hatta International Airport.
Tap for instant reservation through the DBS digibank app or contact our DBS Private Access Concierge at least 24 hours in advance.
Soekarno-Hatta International Airport | |
|---|---|
| Terminal 3 | |
| Garuda Indonesia (GA) | Oman Air (WY) |
| Vietnam Airlines (VN) | Jetstar (3K) |
| Korean Air (KE) | Qantas Airways (QF) |
| Xiamen Airlines (MF) | KLM (KL) |
| China Airlines (CI) | All Nippon Airways (NH) |
| China Southern Airlines (CZ) | Japan Airlines (JL) |
| Air China (CA) | Singapore Airlines (SQ) |
| Saudi Arabian (SV) | Eva Air (BR) |
| Cathay Pacific Airways (CX) | Emirates (EK) |
| Malaysia Airlines (MH) | Turkish Airlines (TK) |
| Qatar Airways (QR) | Etihad Airways (EY) |
| Thai Airways (TG) | China Eastern Airlines (MU) |
| Philippine Airlines (PR) | Asiana Airlines (QZ) |
Airport limousine transfer
Enjoy complimentary limousine airport transfers2 when you arrive in Singapore, Indonesia or Taiwan.
| Country | Airport |
|---|---|
| Singapore | Changi International Airport |
| Indonesia | Jakarta Soekarno-Hatta International Airport Surabaya Juanda International Airport |
| Taiwan | Taipei Taoyuan International Airport Taipei Songshan Airport |
Your personal concierge
Let us do the planning, so you can enjoy life even more.
Here are just some of what you can leave to us:
- Plan a flight itinerary that best fits your travel plans
- Book hotels with all your must-have amenities
- Place dinner reservations at the most sought-after restaurants wherever you may travel to
- Ensure you are covered with the necessary travel vaccines
- Access local and worldwide medical facilities and exclusive healthcare privileges
- Recommend residential options, amenities and education choices for your family, if you are relocating
- Get the perfect gifts for loved ones
For your lifestyle needs and requests, a few taps on the DBS digibank app is all you need to do to get to enjoy our DBS Private Access Concierge. Alternatively, you can call our hotline at:
- 1800 221 1818 (within Singapore3) or +65 6221 1818 (outside Singapore)
- +852 3908 0211 (within Hong Kong)
Simply let us have your wish list and we will do the rest. Whenever, whatever, wherever.
24/7 access to meet your needs
Easily access all your DBS Private Access services anytime with the DBS digibank app, including:
- Airport limousine reservations
- Real-time flight reminders
- Your gift butler, travel as well as medical concierge
Activate the Travel Mode beta on the DBS digibank app and jet off on a spontaneous trip with ease of planning.
With just a few taps, manage your travel needs easily:
- Exchange money on-the-go
- Manage credit card usage and spending limits
- Monitor overseas expenditure and enjoy zero FX fees
- Get travel insurance before your travels
Download the mobile app.
Help and support for DBS digibank
 | Can’t find DBS digibank mobile app? |
Important note:
DBS Private Access membership is strictly by invitation only.
Memberships are valid until 31 March each year, and subject to yearly review. Find out more.
2Advance reservations required. Managed by a third party participant and DBS makes no warranty or representation towards the quality, merchantability or fitness for purpose of the goods and services of any participant(s). Any dispute about the same must be resolved directly with the relevant participant(s). DBS is not liable for any loss, injury, claim or damage suffered or incurred arising from or in connection with the use of the Programme. DBS is not an agent of the participant(s) and vice versa.
3Toll-free service is only applicable to calls made from fixed lines.
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