500
TravellerShield Plus
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By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
COVID-19
Does TravellerShield Plus cover me for claims relating to COVID-19?
You are covered for claims that are not relating to COVID-19 if you purchased your policy:
- On or after 16 October 2020 subject to all policy terms, conditions and exclusions; or
- Before 16 October 2020 if the travel adhered to the MOH updates on Border and Community Measures, subject to all policy terms, conditions and exclusions.
Claims related to COVID-19 are not covered under TravellerShield Plus.
For more information, please refer to Chubb’s FAQs here.
Riots in Hong Kong SAR
I had plans to travel to Hong Kong SAR soon. In the event of any incident, what can be claimed under TravellerShield Plus?
A travel advisory was issued by the Ministry of Foreign Affairs on 16 August 2019. With this, the civil commotion in Hong Kong SAR is considered a known event.
Please refer to the table below for the details of coverage for policies purchased on or before 15 August 2019.
Annual Multi-Trip Policies |
|||
---|---|---|---|
Claims |
Single Trip Policies |
First travel booking made on or before 15 August 2019 |
First travel booking made after 15 August 2019 |
Claims arising from the civil commotion |
|||
Journey Cancellation/ Journey Postponement, Journey Curtailment, Travel Disruption and Travel Delay |
Covered* |
Covered* |
Not Covered |
Accidental Injury and Medical Evacuation |
Covered* |
Covered* |
Not Covered |
All other benefits |
Not Covered |
Not Covered |
Not Covered |
Claims not arising from the civil commotion |
|||
Journey Cancellation/ Journey Postponement, Journey Curtailment, Travel Disruption and Travel Delay |
Covered* |
Covered* |
Covered* |
Accidental Injury and Medical Evacuation |
Covered* |
Covered* |
Covered* |
All other benefits |
Covered* |
Covered* |
Covered* |
Please refer to the table below for the details of coverage for policies purchased after 15 August 2019.
Annual Multi-Trip Policies |
|||
---|---|---|---|
Claims |
Single Trip Policies |
First travel booking made on or before 15 August 2019 |
First travel booking made after 15 August 2019 |
Claims arising from the civil commotion |
|||
Journey Cancellation/ Journey Postponement, Journey Curtailment, Travel Disruption and Travel Delay |
Not Covered |
Not Covered |
Not Covered |
All other benefits |
Not Covered |
Not Covered |
Not Covered |
Claims not arising from the civil commotion |
|||
Journey Cancellation/ Journey Postponement, Journey Curtailment, Travel Disruption and Travel Delay |
Covered* |
Covered* |
Covered* |
All other benefits |
Covered* |
Covered* |
Covered* |
*Indicates that your claim may be payable, subject to terms, conditions and exclusions of the policy.
At a Glance

Pre-Existing Medical Condition Benefit
Get optional coverage for conditions such as asthma, diabetes, heart conditions and more with this new add-on benefit.
Learn more under Section 46 in the Features & Benefits table.

Overseas Medical Expenses
Up to S$1,000,000 coverage

Adventurous Activities Coverage
Including bungee jumping, skiing, scuba diving and more under Premier and Platinum Plans

Emergency Medical Evacuation
Up to S$1,000,000 coverage

Baggage loss or damage, including mobile device and laptop
Up to S$8,000 coverage
Whether it’s a business trip, or that well-deserved break, travelling is a regular affair in your schedule. Pack up with TravellerShield Plus, so you can leave it all in our safe hands.
TravellerShield Plus is a travel insurance plan underwritten by Chubb Insurance Singapore Limited, it provides coverage for your holidays, including leisure adventurous activities. Purchase your plan in advance to enjoy the full pre-departure coverage for circumstances such as flight changes due to family emergencies, natural disasters and airport closure.
Plus, TravellerShield Plus has been enhanced to offer optional coverage for pre-existing medical conditions such as stroke, diabetes, cancer. Add this benefit during your application, so you can set your mind at ease and enjoy your trip to the fullest.
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Features & Benefits
Platinum Plan | Premier Plan | Classic Plan | |
---|---|---|---|
Personal Accident & Medical Related Benefits | |||
Section 1 - Accidental Death and Disablement | |||
For Adult Insured Person aged 18 years old to 69 years old | S$500,000 | S$200,000 | S$150,000 |
For Adult Insured Person aged 70 years old and above | S$150,000 | S$100,000 | S$50,000 |
For Child Insured Person | S$100,000 | S$50,000 | S$25,000 |
Section 2 - Public Conveyance Double Cover | |||
For Adult Insured Person aged 18 years old to 69 years old | S$1,000,000 | S$400,000 | S$300,000 |
For Adult Insured Person aged 70 years old and above | Not Covered | ||
For Child Insured Person | S$200,000 | S$100,000 | S$50,000 |
Section 3 - Overseas Medical Expenses | |||
For Adult Insured Person aged 18 years old to 69 years old | S$1,000,000 | S$500,000 | S$300,000 |
For Adult Insured Person aged 70 years old and above | S$100,000 | S$100,000 | S$50,000 |
For Child Insured Person | S$300,000 | S$300,000 | S$200,000 |
Section 4 - Continuation of Medical Treatment after Return to Singapore | |||
For Adult Insured Person aged 18 years old to 69 years old | S$75,000 | S$50,000 | S$25,000 |
For Adult Insured Person aged 70 years old and above | S$10,000 | S$10,000 | S$5,000 |
For Child Insured Person | S$25,000 | S$25,000 | S$12,500 |
Section 5 - Accidental Emergency Dental Treatment | |||
Each Insured Person | S$15,000 | S$10,000 | S$5,000 |
Section 6 - Traditional Chinese Medicine Treatment | |||
Each Insured Person | S$750 | S$500 | S$300 |
Section 7 - Overseas Hospital Confinement Benefit | |||
Each Insured Person in respect of each full day of Hospital Confinement | S$200 per day | S$200 per day | S$200 per day |
Section 8 - Overseas Hospital Confinement Benefit for ICU | |||
Each Insured Person in respect of each full day of Hospital Confinement in ICU overseas | S$400 per day | S$400 per day | S$400 per day |
Section 9 - Hospital Confinement Benefit in Singapore | |||
Each Insured Person in respect of each full day of Hospital Confinement | S$100 per day | S$100 per day | S$100 per day |
Section 10 - Hotel Extension | |||
Each Insured Person | Max S$2,000 | Max S$1,500 | Max S$800 |
Overseas Assist Benefits
Platinum Plan |
Premier Plan |
Classic Plan |
|
---|---|---|---|
Overseas Assist Benefits |
|||
Section 11 - Chubb Assistance Emergency Medical Evacuation |
|||
Each Insured Person |
S$1,000,000 |
S$1,000,000 |
S$1,000,000 |
Section 12 - Medical & Travel Assistance Services |
|||
Provided on referral &/or arrangement basis |
Available |
||
Section 13 - Repatriation After Medical Evacuation |
|||
Each Insured Person |
S$50,000 |
S$50,000 |
S$50,000 |
Section 14 - Repatriation of Mortal Remains |
|||
Each Insured Person |
S$100,000 |
S$100,000 |
S$50,000 |
Section 15 - Overseas Hospital Visit |
|||
Each Insured Person |
S$20,000 |
S$15,000 |
S$10,000 |
Section 16 - Return of Minor Child(ren) |
|||
Each Adult Insured Person |
S$15,000 |
S$10,000 |
S$5,000 |
Section 17 - Emergency Mobile Phone Charges |
|||
Each Insured Person |
S$500 |
S$500 |
S$100 |
Travel Inconvenience Benefits
Platinum Plan |
Premier Plan |
Classic Plan |
|
---|---|---|---|
Travel Inconvenience Benefits |
|||
Section 18 - Personal Liability |
|||
Each Insured Person |
S$1,000,000 |
S$1,000,000 |
S$500,000 |
Section 19 - Journey Cancellation |
|||
Each Insured Person |
S$15,000 |
S$10,000 |
S$5,000 |
Max limit for Family Plan |
S$45,000 |
S$30,000 |
S$15,000 |
Section 20 - Loss of Advance Payment due to Insolvency or Bankruptcy of Travel Agency |
|||
Each Insured Person |
S$10,000 |
S$5,000 |
S$3,000 |
Max limit for Family Plan |
S$40,000 |
S$20,000 |
S$12,000 |
Section 21 - Journey Postponement |
|||
Each Insured Person |
S$2,000 |
S$1,500 |
S$750 |
Max limit for Family Plan |
S$6,000 |
S$4,500 |
S$2,250 |
Section 22 - Journey Curtailment |
|||
Each Insured Person |
S$15,000 |
S$10,000 |
S$5,000 |
Max limit for Family Plan |
S$45,000 |
S$30,000 |
S$15,000 |
Section 23 - Travel Disruption |
|||
Each Insured Person |
S$2,500 |
S$2,000 |
S$1,000 |
Max limit for Family Plan |
S$7,500 |
S$6,000 |
S$3,000 |
Section 24 - Travel Delay |
|||
Each Insured Person (max S$100 for delay in Singapore) |
S$100 per 6hrs |
S$100 per 6hrs |
S$100 per 6hrs |
Section 25 - Flight Diversion |
|||
Each Insured Person |
S$120 per 6hrs |
S$120 per 6hrs |
S$120 per 6hrs |
Section 26 - Hijack |
|||
Each Insured Person |
S$250 per 6hrs |
S$250 per 6hrs |
S$250 per 6hrs |
Section 27 - Flight Overbooking or Travel Misconnection |
|||
Each Insured Person (exceeds 6 hours) |
S$400 |
S$400 |
S$200 |
Section 28 - Loss of or Damage to Travel Documents |
|||
Each Insured Person |
S$5,000 |
S$5,000 |
S$3,000 |
Section 29 - Loss of or Damage to Personal Property and Baggage |
|||
Each Insured Person |
S$8,000 |
S$5,000 |
S$3,000 |
Section 30 - Delayed Baggage |
|||
Each Insured Person (max S$200 for delay in Singapore) |
S$200 per 6hrs |
S$200 per 6hrs |
S$200 per 6hrs |
Section 31 - Loss of Personal Money |
|||
Each Insured Person |
S$750 |
S$500 |
S$250 |
Section 32 - Jewellery Coverage |
|||
Each Insured Person |
S$1,000 |
S$800 |
S$200 |
Additional Benefits
Platinum Plan |
Premier Plan |
Classic Plan |
|
---|---|---|---|
Additional Benefits |
|||
Section 33 - Home Guard |
|||
Each Insured Person |
S$20,000 |
S$20,000 |
S$5,000 |
Section 34 - Golfer's Cover |
|||
Golfing Equipment |
S$1,500 |
S$1,000 |
S$500 |
Hole-in-One |
S$1,000 |
S$500 |
S$250 |
Section 35 - Automatic Policy Extension |
|||
14 days if due to delay by Public Conveyance |
Covered |
Covered |
Covered |
30 days if due to Insured Person's Injury or Sickness |
Covered |
Covered |
Covered |
Section 36 - Terrorism Extension |
|||
Each Insured Person |
Covered |
Covered |
Covered |
Section 37 - Passive War Extension |
|||
Each Insured Person |
Covered |
Covered |
Covered |
Section 38 - Kidnap/Hostage |
|||
Each Insured Person |
S$250 per 2hrs |
S$250 per 12hrs |
Not Covered |
Section 39 - Rental Vehicle Excess |
|||
Each Adult Insured Person |
S$1,500 |
S$1,000 |
Not Covered |
Section 40 - Additional Costs of Returning Rental Vehicle |
|||
Each Adult Insured Person |
S$1,000 |
S$500 |
Not Covered |
Section 41 - Funeral Expenses |
|||
Each Insured Person |
S$5,000 |
S$5,000 |
Not Covered |
Section 42 - Child Education Grant |
|||
Each Child of an Adult Insured Person |
S$5,000 |
S$5,000 |
Not Covered |
Section 43 - Credit Card Indemnity |
|||
Each Adult Insured Person |
S$3,000 |
S$2,000 |
Not Covered |
Section 44 - Adventurous Activities Cover |
|||
Each Insured Person |
Covered |
Covered |
Not Covered |
Section 45 - Pet Care |
|||
Max limit |
S$1,000 |
S$500 |
Not Covered |
Section 46 - Pre-Existing Medical Condition Benefit (Add-on)
This section is applicable if You have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in Your Certificate of Insurance. It is only applicable for a Single Trip Policy, up to 75 years old and to a maximum of 30 days per Journey.
Platinum Plan |
Premier Plan |
Classic Plan |
|
---|---|---|---|
Medical Related Benefits |
|||
Section 3 - Overseas Medical Expenses |
|||
For Adult Insured Person aged 18 years old to 69 years old |
S$150,000 |
S$125,000 |
S$100,000 |
For Adult Insured Person aged 70 years old and above |
S$100,000 |
S$75,000 |
S$50,000 |
For Child Insured Person |
S$120,000 |
S$90,000 |
S$75,000 |
Section 6 - Traditional Chinese Medicine Treatment |
|||
Each Insured Person |
S$750 |
S$500 |
S$300 |
Section 7 - Overseas Hospital Confinement Benefit |
|||
Each Insured Person in respect of each full day of Hospital Confinement |
S$200 per day |
S$200 per day |
S$200 per day |
Section 8 - Overseas Hospital Confinement Benefit for ICU |
|||
Each Insured Person in respect of each full day of Hospital Confinement in ICU overseas |
S$200 per day |
S$200 per day |
S$200 per day |
Section 9 - Hospital Confinement Benefit in Singapore |
|||
Each Insured Person in respect of each full day of Hospital Confinement |
S$100 per day |
S$100 per day |
S$100 per day |
Overseas Assist Benefits |
|||
---|---|---|---|
Section 11 - Chubb Assistance Emergency Medical Evacuation |
|||
For Adult Insured Person aged 18 years old to 69 years old |
S$150,000 |
S$125,000 |
S$100,000 |
For Adult Insured Person aged 70 years old and above |
S$100,000 |
S$75,000 |
S$50,000 |
For Child Insured Person |
S$120,000 |
S$90,000 |
S$75,000 |
Section 12 - Medical & Travel Assistance Services |
|||
Provided on referral &/or arrangement basis |
Available |
||
Section 13 - Repatriation After Medical Evacuation |
|||
Each Insured Person |
S$50,000 |
S$50,000 |
S$50,000 |
Section 14 - Repatriation of Mortal Remains |
|||
For Adult Insured Person aged 18 years old to 69 years old |
S$100,000 |
S$100,000 |
S$50,000 |
For Adult Insured Person aged 70 years old and above |
S$100,000 |
S$75,000 |
S$50,000 |
For Child Insured Person |
S$100,000 |
S$90,000 |
S$50,000 |
Section 17 - Emergency Mobile Phone Charges |
|||
Each Insured Person |
S$500 |
S$500 |
S$100 |
Travel Inconvenience Benefits |
|||
---|---|---|---|
Section 19 - Journey Cancellation |
|||
Each Insured Person |
S$15,000 |
S$10,000 |
S$5,000 |
Max limit for Family Plan |
S$45,000 |
S$30,000 |
S$15,000 |
Section 21 - Journey Postponement |
|||
Each Insured Person |
S$2,000 |
S$1,500 |
S$750 |
Max limit for Family Plan |
S$6,000 |
S$4,500 |
S$2,250 |
Section 22 - Journey Curtailment |
|||
Each Insured Person |
S$15,000 |
S$10,000 |
S$5,000 |
Max limit for Family Plan |
S$45,000 |
S$30,000 |
S$15,000 |
Section 23 - Travel Disruption |
|||
Each Insured Person |
S$2,500 |
S$2,000 |
S$1,000 |
Max limit for Family Plan |
S$7,500 |
S$6,000 |
S$3,000 |
Additional Benefits |
|||
---|---|---|---|
Section 35 - Automatic Policy Extension |
|||
30 days if due to Insured Person's Pre-Existing Medical Condition |
Covered |
Covered |
Covered |
The maximum limit payable for Sections 3, 11, 13 and 14 combined due to Pre-Existing Medical Condition per Insured Person for any one journey, regardless of the number of events involved. |
|||
For Adult Insured Person aged 18 years old to 69 years old |
S$150,000 |
S$125,000 |
S$100,000 |
For Adult Insured Person aged 70 years old and above |
S$100,000 |
S$75,000 |
S$50,000 |
For Child Insured Person |
S$120,000 |
S$90,000 |
S$75,000 |
Note: The amounts listed in the benefits table are the maximum coverage payable for each Benefit. Pre-Existing Medical Condition will not be covered unless you have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in your Certificate of Insurance. Please refer to the policy wording for the full specifications, conditions and exclusions.
Frequently Asked Questions
Who can buy TravellerShield Plus?
Customers (including foreigners) aged 18 years and above who are Singapore residents.
Who is considered a Singapore Resident?
Singapore Resident means a Singapore citizen, Singapore Permanent Resident, or foreigner holding a valid Work Permit, Employment Pass, Dependant’s Pass, Long-Term Visit Pass or Student Pass upon commencement of any journey.
What is a Single Trip Policy?
A Single Trip Policy means a policy issued for the selected plan where you can only make a single journey to the selected region of travel during the period of insurance. The period of insurance must not exceed 180 consecutive days.
What is an Annual Multi-Trip Policy?
An Annual Multi-Trip Policy allows you to make unlimited number of overseas trips during the period of insurance, provided each trip does not exceed 90 consecutive days from the departure date.
What is a Family Plan?
A Single Trip Family Plan provides cover for you, your partner and any number of you and/or your partner’s child(ren), grandchild(ren), niece(s), nephew(s) or cousin(s) who is/are a Singapore resident aged between 1 month old and below 18 years old, or up to 23 years old whilst they are full-time students at an accredited institution of higher learning on the commencement of any journey.
For an Annual Multi-Trip Family Plan, it provides cover for you, your partner and any number of your child(ren). The insured persons under the Annual Multi-Trip Family Plan are not required to travel together on a journey. However, child(ren) who is/are below 12 years of age must be accompanied by at least one adult for any journey made during the period of insurance.
Who is considered a Partner?
Partner means your spouse, de-facto partner with whom you have been living permanently with, for at least 3 months or more, prior to the effective date of your policy.
What is a Couple Plan?
A Single Trip Couple Plan provides cover for you and your partner who are travelling together on the same journey.
For an Annual Multi-Trip Couple Plan, it provides cover for you and your partner without the need for both of you to travel on the same journey.
Who is/are considered a Child/Children?
Child(ren) means your unmarried dependent child(ren) including step or legally adopted child(ren) who is/are at least 1 month old and below 18 years old.
Can I purchase Single Trip Policy for my child only?
Yes, you may purchase a Single Trip Policy for your child if he/she is above 1 month old and below 18 years old at the commencement of any journey.
If your child is under the age of 12 years old, he/she must be accompanied by an adult for any journey made during the period of insurance.
The benefits payable under the policy will be subject to the limit for child insured person.
How do I select the region if I am travelling to more than one country?
Simply select all the countries you will visit except Cuba on the TravellerShield Plus online application form.
For example, if you are travelling to Bangkok, Hong Kong SAR and USA, just select all 4 countries in the ‘Destination’ option. The website will auto detect USA as the farthest country and premium quoted for Region 3 will be shown.
Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam.
Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste and including Region 1.
Region 3: Worldwide including Nepal, Tibet, Region 1 and 2 but excluding Cuba, USA and Canada.
Region 4: Worldwide excluding Cuba.
Does TravellerShield Plus cover me on a cruise to nowhere?
When can I apply for TravellerShield Plus?
You can apply for TravellerShield Plus as long as your departure date is within 180 days from the date of application.
I am above 70 years old. Can I purchase TravellerShield Plus?
Yes, however, you are only eligible for the Single Trip Policy. For an insured person aged 70 years old and above, there are specified sum insured amounts on certain benefits.
Please refer to the policy wording for details of coverage.
When does the cover commence and end for each trip?
Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later. Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel or the date on which the policy is terminated, whichever is earlier.
Are leisure adventurous activities such as winter sports, snorkelling and hot air ballooning covered under TravellerShield Plus?
Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.
Will there be any refund of premium if I cancel my policy?
For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.
For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.
Please refer to the policy wording for details of refund.
Can I buy TravellerShield Plus if I have pre-existing medical or physical conditions?
Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application. Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.
What is a pre-existing medical condition?
A pre-existing medical condition refers to any condition which you are reasonably aware of and have received medical treatment, diagnosis, advice or have been prescribed drugs in the last 12 months preceding the commencement of your journey.
- Asthma
- Cancer
- Diabetes
- Heart conditions
- Hypertension (or high blood pressure)
- Stroke
Is an injury considered a pre-existing medical condition?
Yes, a bodily injury is considered a pre-existing medical condition if you are reasonably aware of and have received medical treatment, diagnosis, advice or have been prescribed drugs in the last 12 months, preceding the commencement of your journey.
Can I purchase a Platinum Plan under the TravellerShield Plus policy and then select a Classic Plan for the add-on Pre-Existing Medical Condition Benefit?
No, the Pre-Existing Medical Condition Benefit will be added to the TravellerShield Plus policy under the same plan (Platinum).
Do I have the flexibility to add on Pre-Existing Medical Condition Benefit for any of my travel companions?
Yes, you can add on the Pre-Existing Medical Condition Benefit for any of the insured persons at an additional premium.
If I visit a doctor due to my pre-existing medical condition after I return to Singapore, will the add-on Pre-Existing Medical Condition Benefit cover my incurred medical expenses?
No. This benefit does not provide cover for medical expenses (arising from a pre-existing medical condition) incurred in Singapore. It only provides coverage if the medical expenses were incurred overseas, during your trip.
I have an existing TravellerShield Plus policy. Can I still add on the Pre-Existing Medical Condition Benefit to my policy?
Yes, you can add on this benefit as long as your request is made before your trip commences. Please contact Chubb Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am - 5.00pm, excluding Public Holidays) for assistance.
Do I need to submit any medical records to add on the Pre-Existing Medical Condition Benefit?
No, you do not need to submit any medical records.
Does the add-on Pre-Existing Medical Condition Benefit cover all of my pre-existing medical conditions?
The cover is still subject to exclusions in the policy. Any mental and/or nervous disorder, HIV, AIDS or AIDS related complications, pregnancy, complications of venereal disease or terminal illness are not covered. For the full list of exclusions, please refer to the policy wording.
Can I submit a claim if I need to cancel or change my trip due to a pre-existing medical condition of one of the insured persons in my policy?
Yes, if the insured person with the pre-existing medical condition added on the Pre-Existing Medical Condition Benefit, the policy provides cover for Journey Cancellation and Travel Disruption for all the affected insured persons of the policy.
Please note that there is a 50% co-payment applicable for the insured person with the pre-existing medical condition.
My policy does not include the Pre-Existing Medical Condition Benefit. Can I submit a claim if I cancelled my trip due to a pre-existing medical condition?
No, insured persons who did not add on Pre-Existing Medical Condition Benefit will not be covered in situations (such as Journey Cancellation or Travel Disruption) which arise as a result of pre-existing medical conditions. Please note that this exclusion will also apply for the rest of the insured persons of the policy.
Does this policy have any other exclusions?
Yes, exclusions include:
- Any loss or expenses which arise in connection with or contributed by you undertaking any journey against travel advice (including non-essential travel) by the local authorities
- Any government prohibition, regulation or intervention
Please refer to the policy wording for full details of exclusions.
When will I receive my policy?
You will receive your policy via email upon successful online application.
How can I inform Chubb if I need to amend my travel details?
You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com
Who should I contact for Overseas Emergency Assistance?
If you are overseas and require any emergency assistance, you may call the 24-hr Chubb Assistance at +65 6322 2132.
How to Claim
Follow this guide to ensure that your claims are handled promptly and efficiently.
Contact Us
- Call Chubb’s Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com.
Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.
Disclaimers
TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.
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