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TravellerShield Plus
TravellerShield Plus helps you explore the world with peace of mind.
TravellerShield Plus
Get a Quote
By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
At a Glance
Immediate Protection
With premiums starting from S$17.25
Adventurous Activities Coverage
Including bungee jumping, skiing, scuba diving and more under Premier and Platinum Plans
Emergency Medical Evacuation
Up to S$1,000,000 coverage
Overseas Medical Expenses
Up to S$1,000,000 coverage
Baggage loss or damage, including mobile device and laptop
Up to S$8,000 coverage
Whether it’s a business trip, or that well-deserved break, travelling is a regular affair in your schedule. Pack up with TravellerShield Plus, so you can leave it all in our safe hands.
TravellerShield Plus is a travel insurance plan underwritten by Chubb Insurance Singapore Limited, it provides coverage for your holidays, including leisure adventurous activities. Purchase your plan in advance to enjoy the full pre-departure coverage for circumstances such as flight changes due to family emergencies, natural disasters and airport closure. Now you can set your mind at ease and enjoy your trip to the fullest.
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Get a Quote
Want to find out the premium amount for TravellerShield Plus? Get your quote here.
By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
Features & Benefits
| Platinum Plan | Premier Plan | Classic Plan | |
|---|---|---|---|
| Personal Accident & Medical Related Benefits | |||
| Section 1 - Accidental Death and Disablement | |||
| Each Adult Insured Person aged up to 69 years | S$500,000 | S$200,000 | S$150,000 |
| Each Adult Insured Person aged 70 years & above | S$150,000 | S$100,000 | S$50,000 |
| Each Child Insured Person | S$100,000 | S$50,000 | S$25,000 |
| Total limit for Family Cover | S$1,500,000 | S$800,000 | S$400,000 |
| Section 2 - Public Transport Double Cover | |||
| Each Adult Insured Person aged up to 69 years | S$1,000,000 | S$400,000 | S$300,000 |
| Each Adult Insured Person aged 70 years & above | Not Covered | ||
| Each Child Insured Person | S$200,000 | S$100,000 | S$50,000 |
| Total limit for Family Cover | S$3,000,000 | S$1,600,000 | S$800,000 |
| Section 3 - Overseas Medical Expenses | |||
| Each Adult Insured Person aged up to 69 years | S$1,000,000 | S$500,000 | S$300,000 |
| Each Adult Insured Person aged 70 years & above | S$100,000 | S$100,000 | S$50,000 |
| Each Child Insured Person | S$300,000 | S$300,000 | S$200,000 |
| Total limit for Family Cover | S$3,000,000 | S$2,000,000 | S$1,000,000 |
| Section 4 - Continuation of Medical Treatment after Return to Singapore | |||
| Each Adult Insured Person aged up to 69 years | S$75,000 | S$50,000 | S$25,000 |
| Each Adult Insured Person aged 70 years & above | S$10,000 | S$10,000 | S$5,000 |
| Each Child Insured Person | S$25,000 | S$25,000 | S$12,500 |
| Total limit for Family Cover | S$250,000 | S$200,000 | S$100,000 |
| Section 5 - Accidental Emergency Dental Treatment | |||
| Each Insured Person | S$15,000 | S$10,000 | S$5,000 |
| Section 6 - Traditional Chinese Medicine Treatment | |||
| Each Insured Person | S$750 | S$500 | S$300 |
| Section 7 - Overseas Hospital Confinement Benefit | |||
| Each Insured Person in respect of each full day of Hospital Confinement | S$200 per day | S$200 per day | S$200 per day |
| Section 8 - Overseas Hospital Confinement Benefit for ICU | |||
| Each Insured Person in respect of each full day of Hospital Confinement in an ICU | S$300 per day | S$300 per day | S$300 per day |
| Section 9 - Hospital Confinement Benefit in Singapore | |||
| Each Insured Person in respect of each full day of Hospital Confinement | S$100 per day | S$100 per day | S$100 per day |
| Section 10 - Hotel Extension | |||
| Sub-limit of up to S$75 per day for meals &/ or transportation | S$1,200 | S$1,000 | S$800 |
| Overseas Assist Benefits | |||
|---|---|---|---|
| Section 11 - Chubb Assistance Emergency Medical Evacuation | |||
| Maximum limit | S$1,000,000 | S$1,000,000 | S$1,000,000 |
| Section 12 - Medical & Travel Assistance Services | |||
| Provided on referral &/or arrangement basis | Available | ||
| Section 13 - Repatriation After Medical Evacuation | |||
| Each Insured Person | S$50,000 | S$50,000 | S$50,000 |
| Section 14 - Repatriation of Mortal Remains | |||
| Each Insured Person | S$100,000 | S$100,000 | S$50,000 |
| Section 15 - Overseas Hospital Visit | |||
| Each Insured Person | S$15,000 | S$10,000 | S$5,000 |
| Total limit for Family Cover | S$15,000 | S$10,000 | S$5,000 |
| Section 16 - Return of Minor Child(ren) | |||
| Each Adult Insured Person | S$10,000 | S$5,000 | S$3,000 |
| Total limit for Family Cover | S$10,000 | S$5,000 | S$3,000 |
| Section 17 - Emergency Mobile Phone Charges | |||
| Each Insured Person | S$300 | S$250 | S$100 |
| Travel Inconvenience Benefits | |||
|---|---|---|---|
| Section 18 - Personal Liability | |||
| Maximum limit | S$1,000,000 | S$1,000,000 | S$500,000 |
| Section 19 - Journey Cancellation | |||
| Each Insured Person | S$15,000 | S$10,000 | S$5,000 |
| Total limit for Family Cover | S$45,000 | S$30,000 | S$15,000 |
| Section 20 - Loss of Advance Payment due to Insolvency of Travel Agency | |||
| Each Insured Person | S$10,000 | S$5,000 | S$3,000 |
| Total limit for Family Cover | S$40,000 | S$20,000 | S$12,000 |
| Section 21 - Journey Postponement | |||
| Each Insured Person | S$2,000 | S$1,500 | S$750 |
| Total limit for Family Cover | S$6,000 | S$4,500 | S$2,250 |
| Section 22 - Journey Curtailment | |||
| Each Insured Person | S$15,000 | S$10,000 | S$5,000 |
| Total limit for Family Cover | S$45,000 | S$30,000 | S$15,000 |
| Section 23 - Travel Disruption | |||
| Each Insured Person | S$2,500 | S$2,000 | S$1,000 |
| Total limit for Family Cover | S$7,500 | S$6,000 | S$3,000 |
| Section 24 - Travel Delay | |||
| Each Insured Person (max S$100 for delay in Singapore) | S$100 / 6hrs | S$100 / 6hrs | S$100 / 6hrs |
| Section 25 - Flight Diversion | |||
| Each Insured Person for every full 6 hours of delay | S$120 / 6hrs | S$120 / 6hrs | S$120 / 6hrs |
| Section 26 - Hijack | |||
| Each Insured Person | S$250 / 6hrs | S$250 / 6hrs | S$250 / 6hrs |
| Section 27 - Flight Overbooking or Travel Misconnection | |||
| Each Insured Person (exceeds 6 hours) | S$200 | S$200 | S$200 |
| Section 28 - Loss of Travel Documents | |||
| Each Insured Person | S$5,000 | S$5,000 | S$3,000 |
| Section 29 - Loss or Damage of Personal Property and Baggage | |||
| Each Insured Person | S$8,000 | S$5,000 | S$3,000 |
| Section 30 - Delayed Baggage | |||
| Each Insured Person (max S$200 for delay in Singapore) | S$200 / 6hrs | S$200 / 6hrs | S$200 / 6hrs |
| Section 31 - Loss of Personal Money | |||
| Each Insured Person | S$500 | S$500 | S$250 |
| Section 32 - Jewellery Coverage | |||
| Each Insured Person | S$750 | S$500 | S$100 |
| Section 33 - Home Guard | |||
| Maximum limit | S$15,000 | S$10,000 | S$5,000 |
| Section 34 - Automatic Policy Extension | |||
| 14 days if due to delay by Public Conveyance | Yes | Yes | Yes |
| 30 days if due to Insured Person's Injury or Sickness | Yes | Yes | Yes |
| Section 35 - Terrorism Extension | |||
| Each Adult Insured Person aged up to 69 years | S$500,000 | S$200,000 | S$150,000 |
| Each Adult Insured Person aged 70 years & above | S$150,000 | S$100,000 | S$50,000 |
| Each Child Insured Person | S$100,000 | S$50,000 | S$25,000 |
| Total limit for Family Cover | S$1,500,000 | S$800,000 | S$400,000 |
| Section 36 - Passive War Extension | |||
| Section 1 (Accidental Death and Disablement) is extended to cover Passive War | Yes | Yes | Yes |
| Bonus Cover for Premier & Platinum Plans | |||
|---|---|---|---|
| Section 37 - Kidnap/ Hostage | |||
| Each Insured Person for every full 12 hours of kidnap | S$250 / 12hrs | S$250 / 12hrs | Not Covered |
| Section 38 - Rental Vehicle Excess | |||
| Each Adult Insured Person | S$1,500 | S$1,000 | Not Covered |
| Section 39 - Additional Costs of Returning Rental Vehicle | |||
| Each Adult Insured Person | S$1,000 | S$500 | Not Covered |
| Section 40 - Funeral Expenses | |||
| Each Insured Person | S$5,000 | S$5,000 | Not Covered |
| Section 41 - Child Education Grant | |||
| Each legal Child of an Adult Insured Person | S$5,000 | S$5,000 | Not Covered |
| Section 42 - Credit Card Indemnity | |||
| Each Adult Insured Person | S$3,000 | S$2,000 | Not Covered |
| Section 43 - Golfer's Cover | |||
| Golfing Equipment | S$1,500 | S$1,000 | Not Covered |
| Hole-in-One | S$500 | S$500 | Not Covered |
| Section 44 - Adventurous Activities Cover | |||
| Each Insured Person | Covered | Covered | Not Covered |
| Section 45 - Pet Care | |||
| Maximum limit | S$1,000 | S$500 | Not Covered |
Note: The amounts listed in the benefits table are the maximum coverage payable for each Benefit. Pre-existing Condition will not be covered. Please refer to the policy wording for the full specifications, conditions and exclusions.
Frequently Asked Questions
Who can buy TravellerShield Plus?
Customers (including foreigners) aged 18 years and above who are Singapore Residents.
Who is considered a Singapore Resident?
Singapore Resident means a Singapore Citizen, Singapore Permanent Resident, or foreigner holding a Valid Work Permit, Employment Pass, Dependent Pass, Long Term Social Visit Pass or Student Pass Holder on the commencement of any Journey.
What is a Single Trip Policy?
A Single Trip Policy means a Policy issued for the selected plan where you can only make a single journey to the selected Region of travel during the Period of Insurance. The Period of Insurance must not exceed 180 consecutive days.
What is an Annual Policy?
An Annual Policy allows you to make unlimited number of overseas trips during the Period of Insurance, provided each trip does not exceed 90 consecutive days from the departure date.
What is a Family Plan?
A Single Trip Family Plan provides cover for you, your Partner and any number of you and/ or your Partner’s Child(ren), grandchild(ren), niece(s), nephew(s) or cousin(s) who is/are a Singapore Resident aged between 1 month old and below 18 years old, or up to 23 years old whilst they are full-time students at an accredited institution of higher learning on the commencement of any Journey.
For an Annual Family Policy, it provides cover for you, your Partner and any number of your Child(ren). The Insured Persons under the Annual Family Plan are not required to travel together on a Journey. However, child(ren) who is/are below 12 years of age must be accompanied by an Adult Insured for any Journey made during the Period of Insurance.
Who is considered a Partner?
Partner means your husband or wife, de-facto or life Partner with whom you have been living permanently with, for at least 3 months or more at the time of Accident or Sickness.
Who is/are considered a Child/Children?
Child(ren) means your unmarried dependent Child(ren) including step or legally adopted Child(ren) who is/are at least 1 month old and below 18 years old.
Can I purchase Single Trip Policy for my Child only?
Yes, you may purchase Single Trip Policy for your legal Child if he/she is above 1 month old and below 18 years old at the commencement of any Journey.
If your Child is under the age of 12 years old, he/she must be accompanied by an Adult for any Journey made during the Period of Insurance.
The benefits payable under the Policy will be subject to the limit for Child Insured Person.
How do I select the Region if I am travelling to more than one country?
Simply select all the countries you will visit except Cuba on the TravellerShield Plus online application form.
For example, if you are travelling to Bangkok, Hong Kong and USA, just select all 3 countries in the ‘Destination’ option. The website will auto detect USA as the farthest country and premium quoted for Region 3 will be shown.
Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam.
Region 2: China, Hong Kong, Macau, Taiwan, Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste and including Region 1.
Region 3: Rest of the world including Nepal, Tibet, Region 1 and 2 but excluding Cuba.
When can I apply for TravellerShield Plus?
You can apply for TravellerShield Plus as long as your departure date is within 180 days from the date of application.
I am above 70 years old. Can I purchase TravellerShield Plus?
Yes. However, you are only eligible for the Single Trip Policy. For an Insured Person aged 70 years old and above, there are specified sum insured amounts on certain benefits.
Please refer to the Policy Wording for details of coverage.
What are the new benefits introduced under TravellerShield Plus?
With TravellerShield Plus, you can now enjoy 3 new benefits at no additional premiums!
- Hotel Extension – In the event that you are hospitalised overseas and cannot be evacuated, Chubb will reimburse one of your travel companions for additional accommodation expenses incurred to remain behind and take care of you.
- Jewellery Coverage – In the event that you sustain loss or damage of your jewellery due to robbery, theft or burglary,Chubb will reimburse in respect of such loss up to the maximum sum insured.
- Pet Care – If you are unable to return to Singapore due to Travel Delay or hospitalisation overseas, Chubb will reimburse the additional cost incurred from placing your pet in a pet’s boarding home, up to the maximum sum insured.
Please refer to the Policy Wording for full benefits, terms and conditions.
Are leisure adventurous activities such as winter sports, snorkeling and hot air ballooning covered under TravellerShield Plus?
Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.
Will there be any refund of premium if I cancel my Policy?
For Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.
For an Annual Policy, you may cancel this Policy at any time by giving notice to Chubb, provided no claim has arisen during the Period of Insurance. In the event of such cancellation, Chubb will apply a short rate refund.
Please refer to the Policy Wording for details of refund.
Can I buy TravellerShield Plus if I have pre-existing medical or physical conditions?
You can still buy TravellerShield Plus. However, pre-existing conditions which required medical advice or treatment during the 12-month period preceding the commencement of a Journey will be excluded.
Does this Policy have any other exclusions?
Yes, exclusions include:
- Any loss or expenses which arises in connection with or contributed by you undertaking any Journey against travel advice (including non-essential travel) by the local authority
- Any government prohibition, regulation or intervention
Please refer to the Policy Wording for full details of exclusions.
When will I receive my Policy?
You will receive your Policy via email upon successful application online.
How can I inform Chubb if I need to amend my travel details?
You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am to 5.00pm, excluding public holidays) or via email at dbscs.sg@chubb.com
Who should I contact for Overseas Emergency Assistance?
If you are overseas and require any emergency assistance, you can call the 24-hr Chubb Assistance at +65 6322 2132.
How to Claim
TravellerShield Plus (policies purchased from 1 January 2018 onwards)
To avoid delay and to ensure your claim is handled promptly and efficiently, please submit your claims within one month after you return to Singapore.
You may submit your claims online at www.chubbclaims-dbs.com.sg. Alternatively, you may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays) or email to dbs.travelclaims.sg@chubb.com.
TravellerShield (policies purchased before 1 January 2018)
You may submit your claims to MSIG Insurance here. If you need further claims assistance on these policies, please call MSIG Claims Helpline at +65 6827 7660 (Mondays – Fridays, 8.45am to 5.30pm) or email to banca_d@sg.msig-asia.com.
Contact Us
- Call Chubb’s Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding public holidays)
- Send us your TravellerShield Plus enquiry
Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.
Disclaimers
TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). For more information on the scheme, please visit the General Insurance Association or SDIC websites.
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