TravellerShield Plus

TravellerShield Plus

Now enhanced with COVID-19 Coverage

TravellerShield Plus

As you begin your travel preparations, pack up with TravellerShield Plus – an affordable travel insurance plan underwritten by Chubb Insurance Singapore Limited.

We know there are a lot of uncertainties now and planning for your trips can be stressful. Your insurance policy shouldn't add on to it. Enjoy No-Questions-Asked-Cancellations* on all TravellerShield Plus single trip travel policies issued from 16 December 2021 to 31 August 2022. Find out more.

*Only applicable before the trip starts and if no claims were made on the policy.

Quote now

By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

 

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At a Glance

Comprehensive COVID-19 coverage

TravellerShield Plus customers (including your little ones who are unvaccinated) will automatically be covered for COVID-19.

View details of the COVID-19 Coverage.

Travelling abroad? You’re covered!

Get covered for the following common claims and more:

  • Medical expenses incurred overseas
  • Medical expenses incurred after return to Singapore
  • Journey cancellation
  • Loss of or damage to personal property and baggage

Cruise to nowhere coverage

TravellerShield Plus covers you for these benefits which are essential for cruises:

  • Medical Expenses (you have the option to add-on coverage for Pre-Existing Medical Conditions as well)
  • Emergency Medical Evacuation
  • Travel Delays

Pre-Existing Medical Condition Benefit

Get optional coverage for conditions such as asthma, diabetes, heart conditions and more with this add-on benefit

 

Key Benefits

There are 47 benefits under TravellerShield Plus. View the full list of benefits here.

Below are the key benefits that an Adult between 18 to 69 years old would receive under a TravellerShield Plus Single Trip Policy.

Note: Different coverage amounts apply for children below 18 years old and adults above 69 years old.

 

Platinum Plan

Premier Plan

Classic Plan

COVID-19 Coverage

TravellerShield Plus customers receive automatic COVID-19 coverage. View all COVID-19 benefits.

Overseas Medical Expenses

S$1,000,000

S$500,000

S$300,000

Continuation of Medical Treatment after Return to Singapore

S$75,000

S$50,000

S$25,000

Chubb Assistance Emergency Medical Evacuation

S$1,000,000

S$1,000,000

S$1,000,000

Journey Cancellation

S$15,000

S$10,000

S$5,000

Journey Postponement

S$2,000

S$1,500

S$750

Travel Delay
(max S$100 for delay in Singapore)

S$100 per 6hrs
Max S$2,000

S$100 per 6hrs
Max S$1,600

S$100 per 6hrs
Max S$1,200

Loss of or Damage to Travel Documents

S$5,000

S$5,000

S$3,000

Loss of or Damage to Personal Property and Baggage

S$8,000

S$5,000

S$3,000

Adventurous Activities Cover

Covered

Covered

Not Covered

Add-on Cover (Optional)

Pre-Existing Medical Condition Benefit 

This section is applicable if you have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in Your Certificate of Insurance.

Please refer to the policy wording for the full specifications, conditions and exclusions.
 

Eligibility Criteria

 

Single Trip Policy

Annual Multi-Trip Policy

Applicant
  • At least 18 years old and
  • A Singapore Resident1.
  • Aged between 18 and 69 years old (both ages inclusive) and
  • A Singapore Resident1.

Insured Persons
  • Child(ren) must be at least 1 month old and below 18 years old2, and adult(s) must be at least 18 years old and
  • All insured persons must be Singapore Residents1.
  • Aged between 1 month and 69 years old (both ages inclusive)2 and
  • A Singapore Resident1.

1 Singapore Resident means Singapore citizen, Singapore permanent resident, a holder of a valid work permit, employment pass, dependant’s pass, long-term visit pass, S pass or student pass issued by the authorities in Singapore.

2 Child(ren) who is/are below 12 years of age must be accompanied by an adult for any journey made during the period of insurance.

 

Single Trip Policy

Annual Multi-Trip Policy

Individual Plan

For an individual traveller.

Couple Plan

For you and your partner travelling together on the same journey.

For you and your partner. Both of you do not need to travel together during the period of insurance.

Family Plan

For you, your partner and any of your child(ren)3 travelling together on the same journey.

For you, your partner and any of your child(ren)2.

Insured persons do not need to travel together during the period of insurance.

Group Plan

For you and up to 9 individuals travelling together on the same journey.

Not applicable

2 Child(ren) who is/are below 12 years of age must be accompanied by an adult for any journey made during the period of insurance.

3 Child(ren) must be aged between 1 month old and below 18 years old, or up to 23 years old whilst they are full-time students at an accredited institution of higher learning on the commencement of any journey. Child(ren) who are you and/or your partner’s child(ren), grandchild(ren), niece(s), nephew(s) or cousin(s) are eligible.

 

Single Trip Policy

Annual Multi-Trip Policy

Destination(s) covered

All destinations are covered under TravellerShield Plus except Cuba. You can select up to 5 destinations.

For cruise to nowhere, select “Cruise to nowhere” in the “Destination” field of your application.

Select 1 of 4 regions3.

3 You may select 1 of these 4 regions for your Annual Multi-Trip Policy

  • Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, Vietnam and Cruise to nowhere.
  • Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, South Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste and including Region 1.
  • Region 3: Worldwide including Nepal, North Korea, Tibet, Region 1 and 2 but excluding Cuba, USA and Canada.
  • Region 4: Worldwide excluding Cuba.
 

How to Apply

Simply click the “Quote now” button below

Quote now

By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

TravellerShield Plus is also available via DBS digibank! With all your details pre-filled for you, you can now skip the forms and sign up fuss-free in just a few taps.

 

FAQs

View all FAQs here.

 

Policy Coverage

You can apply for TravellerShield Plus as long as your departure date is within 180 days from the date of application.

Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later. Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel or the date on which the policy is terminated, whichever is earlier.

Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.

As of 15 June 2022, Monkeypox is considered a Sickness and is therefore covered under the policy. This is subject to change as the situation progresses.

COVID-19 Cover

Yes, the COVID-19 Cover is available for all policies purchased on or after 6 November 2021. It covers travel to all destinations, except destinations that are excluded from COVID-19 Cover* and Cuba. View all COVID-19 benefits here.

*Please note that this is subject to change, depending on the development of the COVID-19 situation.

For policies purchased on or before 5 November 2021, the COVID-19 Cover will not be applicable. You can purchase a new policy (with COVID-19 Cover) and submit your request to Chubb to cancel your existing policy, before you travel.

No, any expenses related to COVID-19 diagnostic tests, including pre-departure tests and post-arrival tests, are not covered under this benefit.

Yes, you are entitled to make a claim under the Overseas Quarantine Benefit due to COVID-19 if:

  • you are diagnosed with COVID-19;
  • there is no designated quarantine facility for COVID-19 patients at the overseas destination; and
  • you are ordered by the authorities of the overseas destination to quarantine in a hotel.
 

Pre-Existing Medical Condition

Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application. Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.

The cover is still subject to exclusions in the policy. Any mental and/or nervous disorder, HIV, AIDS or AIDS related complications, pregnancy, complications of venereal disease or terminal illness are not covered. For the full list of exclusions, please refer to the policy wording.
 

Amend/ Cancel Your Policy

You may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com

For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.

For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.

Please refer to the policy wording for details of refund.

Chubb will send a renewal notice to your registered email address or mailing address 45 days before your policy expires. Simply visit the website stated in your renewal notice and complete the renewal form for continued coverage. Upon successful renewal, Chubb will send your new Certificate of Insurance to your registered email address or mailing address within 10 working days.
 

How to Claim

Follow this guide to ensure that your claims are handled promptly and efficiently.

 

Get in Touch

Enquiries

Overseas Emergency Assistance

Call Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com

 If you are overseas and require any emergency assistance, you may call the 24-hr Chubb Assistance at +65 6322 2132

Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.

Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.


Disclaimers

TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.

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