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TravellerShield Plus
Now enhanced with COVID-19 Coverage
TravellerShield Plus
As you begin your travel preparations, pack up with TravellerShield Plus – an affordable travel insurance plan underwritten by Chubb Insurance Singapore Limited.
We know there are a lot of uncertainties now and planning for your trips can be stressful. Your insurance policy shouldn't add on to it. Enjoy No-Questions-Asked-Cancellations* on all TravellerShield Plus single trip travel policies issued from 16 Dec 2021 to 31 Mar 2022. Find out more.
*Only applicable before the trip starts and if no claims were made on the policy.
By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
Promotion
At a Glance
Comprehensive COVID-19 coverage
From 6 November 2021, all new TravellerShield Plus customers (including your little ones who are unvaccinated) will automatically be covered for COVID-19.
View details of the COVID-19 Coverage.
Vaccinated Travel Lane (VTL) travel scheme coverage
Get covered for the following common claims and more:
- Medical expenses incurred overseas
- Medical expenses incurred after return to Singapore
- Journey cancellation
- Loss of or damage to personal property and baggage
Cruise to nowhere coverage
TravellerShield Plus covers you for these benefits which are essential for cruises:
- Medical Expenses (you have the option to add-on coverage for Pre-Existing Medical Conditions as well)
- Emergency Medical Evacuation
- Travel Delays
Pre-Existing Medical Condition Benefit
Get optional coverage for conditions such as asthma, diabetes, heart conditions and more with this add-on benefit
Key Benefits
There are 47 benefits under TravellerShield Plus. View the full list of benefits here.
Below are the key benefits that an Adult between 18 to 69 years old would receive under a TravellerShield Plus Single Trip Policy.
Note: Different coverage amounts apply for children below 18 years old and adults above 69 years old.
| Platinum Plan | Premier Plan | Classic Plan | |
|---|---|---|---|
| COVID-19 Coverage | From 6 November 2021, all new TravellerShield Plus customers receive automatic COVID-19 coverage. View all COVID-19 benefits. | ||
| Overseas Medical Expenses | S$1,000,000 | S$500,000 | S$300,000 |
| Continuation of Medical Treatment after Return to Singapore | S$75,000 | S$50,000 | S$25,000 |
| Chubb Assistance Emergency Medical Evacuation | S$1,000,000 | S$1,000,000 | S$1,000,000 |
| Journey Cancellation | S$15,000 | S$10,000 | S$5,000 |
| Journey Postponement | S$2,000 | S$1,500 | S$750 |
| Travel Delay | S$100 per 6hrs | S$100 per 6hrs | S$100 per 6hrs |
| Loss of or Damage to Travel Documents | S$5,000 | S$5,000 | S$3,000 |
| Loss of or Damage to Personal Property and Baggage | S$8,000 | S$5,000 | S$3,000 |
| Adventurous Activities Cover | Covered | Covered | Not Covered |
| Add-on Cover (Optional) | |||
| Pre-Existing Medical Condition Benefit | This section is applicable if you have purchased the Pre-Existing Medical Condition Benefit and the coverage is stated in Your Certificate of Insurance. | ||
Eligibility Criteria
Eligibility of Applicant and Insured Persons
|
Single Trip Policy |
Annual Multi-Trip Policy |
|
|---|---|---|
|
Applicant |
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Insured Persons |
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1 Singapore Resident means a Singapore citizen, Singapore Permanent Resident, or foreigner holding a valid Work Permit, Employment Pass, Dependant's Pass, Long-Term Visit Pass or Student Pass.
2 Child(ren) who is/are below 12 years of age must be accompanied by an adult for any journey made during the period of insurance.
Eligibility for each Cover Type
|
Single Trip Policy |
Annual Multi-Trip Policy |
|
|---|---|---|
|
Individual Plan |
For an individual traveller. |
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Couple Plan |
For you and your partner travelling together on the same journey. |
For you and your partner. Both of you do not need to travel together during the period of insurance. |
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Family Plan |
For you, your partner and any of your child(ren)3 travelling together on the same journey. |
For you, your partner and any of your child(ren)2. Insured persons do not need to travel together during the period of insurance. |
|
Group Plan |
For you and up to 9 individuals travelling together on the same journey. |
Not applicable |
2 Child(ren) who is/are below 12 years of age must be accompanied by an adult for any journey made during the period of insurance.
3 Child(ren) must be aged between 1 month old and below 18 years old, or up to 23 years old whilst they are full-time students at an accredited institution of higher learning on the commencement of any journey. Child(ren) who are you and/or your partner’s child(ren), grandchild(ren), niece(s), nephew(s) or cousin(s) are eligible.
Eligible Destinations
|
Single Trip Policy |
Annual Multi-Trip Policy |
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|---|---|---|
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Destination(s) covered |
All destinations are covered under TravellerShield Plus except Cuba. You can select up to 5 destinations. |
Select 1 of 4 regions3. |
3 You may select 1 of these 4 regions for your Annual Multi-Trip Policy
- Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, Vietnam and Cruise to nowhere.
- Region 2: China, Hong Kong SAR, Macao SAR, Taiwan, South Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste and including Region 1.
- Region 3: Worldwide including Nepal, North Korea, Tibet, Region 1 and 2 but excluding Cuba, USA and Canada.
- Region 4: Worldwide excluding Cuba.
How to Apply
Simply click the “Quote now” button below
By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
TravellerShield Plus is also available via DBS digibank! With all your details pre-filled for you, you can now skip the forms and sign up fuss-free in just a few taps.
Policy Coverage
When can I apply for TravellerShield Plus?
You can apply for TravellerShield Plus as long as your departure date is within 180 days from the date of application.
When does the cover commence and end for each trip?
Cover starts from the time you leave your place of residence in Singapore to go directly to the departure point or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later. Cover shall end at the time you return to your place of residence in Singapore, three hours after the scheduled arrival time of the carrier in which you travel or the date on which the policy is terminated, whichever is earlier.
Are leisure activities such as winter sports, snorkelling and hot air ballooning covered under TravellerShield Plus?
Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.
COVID-19 Cover
Does my policy cover me for COVID-19 related claims?
Yes, the COVID-19 Cover is available for all policies purchased on or after 6 November 2021. It covers travel to all destinations, except destinations that are excluded from COVID-19 Cover* and Cuba. View all COVID-19 benefits here.
*Please note that this is subject to change, depending on the development of the COVID-19 situation.
For policies purchased on or before 5 November 2021, the COVID-19 Cover will not be applicable. You can purchase a new policy (with COVID-19 Cover) and submit your request to Chubb to cancel your existing policy, before you travel.
Does the COVID-19 Cover also include expenses related to COVID-19 diagnostic tests?
No, any expenses related to COVID-19 diagnostic tests, including pre-departure tests and post-arrival tests, are not covered under this benefit.
I am overseas and have been ordered by the authorities to self-isolate in my hotel due to a positive diagnosis of COVID-19. Is there any benefit that I can claim?
Yes, you are entitled to make a claim under the Overseas Quarantine Benefit due to COVID-19 if:
- you are diagnosed with COVID-19;
- there is no designated quarantine facility for COVID-19 patients at the overseas destination; and
- you are ordered by the authorities of the overseas destination to quarantine in a hotel.
Pre-Existing Medical Condition
Can I buy TravellerShield Plus if I have pre-existing medical or physical conditions?
Yes, you can still buy TravellerShield Plus. To be covered for your pre-existing condition(s) you will need to select the Pre-Existing Medical Condition Benefit add-on during application. Please note that there is an additional premium payable for this benefit. This benefit is applicable for Single Trip policies of up to 30 days duration and for customers up to the age of 75.
Does the add-on Pre-Existing Medical Condition Benefit cover all of my pre-existing medical conditions?
The cover is still subject to exclusions in the policy. Any mental and/or nervous disorder, HIV, AIDS or AIDS related complications, pregnancy, complications of venereal disease or terminal illness are not covered. For the full list of exclusions, please refer to the policy wording.
Amend/ Cancel Your Policy
How can I inform Chubb if I need to amend my travel details?
You may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com
Will there be any refund of premium if I cancel my policy?
For a Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.
For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.
Please refer to the policy wording for details of refund.
For an Annual Multi-Trip Policy, you may cancel this policy at any time by giving notice to Chubb, provided no claim has arisen during the period of insurance. In the event of such cancellation, Chubb will apply a short rate refund.
Please refer to the policy wording for details of refund.
How do I renew my TravellerShield Plus Annual Multi-Trip Policy?
Chubb will send a renewal notice to your registered email address or mailing address 45 days before your policy expires. Simply visit the website stated in your renewal notice and complete the renewal form for continued coverage. Upon successful renewal, Chubb will send your new Certificate of Insurance to your registered email address or mailing address within 10 working days.
How to Claim
Follow this guide to ensure that your claims are handled promptly and efficiently.
Get in Touch
| Enquiries | Overseas Emergency Assistance |
| Call Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com | If you are overseas and require any emergency assistance, you may call the 24-hr Chubb Assistance at +65 6322 2132 |
Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.
Disclaimers
TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.
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