Need account information or have a transactional request? Here are a few ways:

1. Internet banking

Enjoy fast and easy banking online. You can view accounts, transfer funds, pay bills and more via iBanking. Save Time. Bank Online. Sign up for iBanking now!

You may contact us via an email through our Secured Mailbox service using your iBanking account for any enquiries or transaction information.

2. Phone banking

Enjoy quick access to your accounts using your phone anytime, anywhere. With a Phone Pin, you will enjoy priority in connecting to a friendly Customer Service Officer and also allow us to authenticate your identity faster! Learn more about Phone Banking now!


Need further assistance? Here are 5 ways:

1. Frequently Asked Questions

Have a question? It might have been answered in our list of common questions raised by other customers.

Top questions answered:

View the answers to these questions and more in the list of FAQs.

2. Email us

For account-related enquiries, please use our Secured Mailbox service

For general enquiries, please use this form.

3. Tweet us

Do you have any general banking concerns? Follow @dbsbank on Twitter and tweet us using #AskDBS with your enquiries. Unfortunately, we are not able to respond to account-related enquiries via Twitter.

4. Call us


Personal Banking

Loss of ATM Cards

1800 339 6963

(65) 6339 6963    from overseas

DBS Phone Banking and General Enquiries

1800 111 1111

(65) 6327 2265    from overseas

POSB Phone Banking and General Enquiries

1800 339 6666

(65) 6339 6666   from overseas

DBS Wealth Management Phone Banking and General Enquiries

1800 221 1111

(65) 6221 1111   from overseas

Housing, Car, Renovation & Study loans

6333 0033

(65) 6333 0033   from overseas,

9:00am to 5:30pm Mon - Fri

9:00am to 12:30pm Sat excluding Public Holidays

Corporate Banking / SME Banking

DBS Phone Banking

1800 222 2200

(65) 6222 2200   from overseas

General Enquiries

1800 222 2200

(65) 6222 2200   from overseas,

8:30am to 6:15pm Mon - Fri excluding Public Holidays

5. Visit us

Check the queues at our branches using Q Cam before heading down. Find a branch using the Branch Locator.