Notices and Maintenance

  • Frequently Asked Questions on Revised Credit Card and Unsecured Credit Rules (ABS)
  • From 19 December 2014, all online forms will require the latest versions of popular web browsers for better security. Please upgrade your browser to ensure optimal customer experience. For more technical information.
  • We no longer offer Unsecured Overdraft facility on your Current Account. All existing Unsecured Overdraft facilities will be discontinued on the date communicated to you by the bank, or whenever the outstanding balance is fully settled. For more information.
  • The MCBS Programme Office has ceased all application acceptance and approval until further notice.

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

iBanking

Date

Maintenance Period

Services under Maintenance

Every Sunday

0400hrs to 0700hrs

Account Enquiry

- Foreign Currency Current Account (FCCA)
- Foreign Currency Fixed Deposit (FCFD)
- Multi-currency Autosave (MCA)
- Multiplier Account

22 Apr 2017

0900hrs to 2359hrs

Trading

- Online Equity Trading
- IB Trading Services

2200hrs to 2359hrs

Wealth Management

- Portfolio & Research

23 Apr 2017

0000hrs to 1400hrs

Trading

- Online Equity Trading
- IB Trading Services

0000hrs to 0300hrs

Wealth Management

- Portfolio & Research

29 Apr 2017

1000hrs to 2359hrs

Trading

- Online Equity Trading
- IB Trading Services

30 Apr 2017

0000hrs to 0300hrs

Trading

- Online Equity Trading
- IB Trading Services

 

iWealth app

Date

Maintenance Period

Services under Maintenance

22 Apr 2017

0900hrs to 2359hrs

Trading

- Online Equity Trading

23 Apr 2017

0000hrs to 1400hrs

Trading

- Online Equity Trading

29 Apr 2017

1000hrs to 2359hrs

Trading

- Online Equity Trading

30 Apr 2017

0000hrs to 0300hrs

Trading

- Online Equity Trading

 

digibank Virtual Assistant

Date

Maintenance Period

Services under Maintenance

21 Apr 2017

2300hrs to 2359hrs

- Chat bot will not be able to provide any reply

22 Apr 2017

0000hrs to 0400hrs

- Chat bot will not be able to provide any reply

23 Apr 2017

0200hrs to 0400hrs

- Chat bot will not be able to provide any reply