Pay with ease

DBS PayLah!

Send and receive money instantly on your phone. Simply pick your buddy’s phone number, enter an amount and send!

DBS PayLah!

Split a dinner bill with friends, settle your child’s tuition fees or pay a taxi driver for the fare. With DBS PayLah!, you can transfer funds simply with just a mobile number and your friend will receive it instantly! You can use the app to request for funds from others as well. Your payment needs are all taken care of!

Benefits

  • Hassle-free: All you need is the recipient’s mobile number
  • Fast: Funds are received instantly by the recipient
  • Secure: Safe to use with a personal password to access the DBS PayLah! app
  • Easy to set up: Simply follow 3 simple steps to begin

All you need is

  • DBS/POSB iBanking
  • DBS/POSB Savings / Current Account (personal or joint-alternate only)
  • A smartphone with a Singapore registered 8-digit mobile number

How to Apply

  • Step 1:Download the app
           

  • Step 2:Register (One-time) using your iBanking User ID and PIN

  • Step 3: Top-up your wallet. iBanking token is required only for your first top-up.

View the latest DBS PayLah! Terms and Conditions.

Frequently Asked Questions

DBS Paylah!
  1. What is DBS PayLah!?

    DBS PayLah! is a personal mobile wallet which allows you to perform funds transfer via a mobile number. You can now pay and receive money instantly from others with ease


  2. How can I be eligible for DBS PayLah!?

    You have to be at least 16 years of age.
    In addition, you will need to have all of the following:
    i.An iBanking account;
    ii.DBS/POSB savings/current account (Personal or Joint-Alternate accounts only); and,
    iii.Smartphone with a Singapore registered 8-digit mobile number


  3. How do I get DBS PayLah!?

    Simply download and install the DBS PayLah! app from Google Play Store or iTunes App Store on your smartphone.


  4. How do I start using DBS PayLah!?

     
    Step 1

    Open the downloaded app and perform a one-time activation by keying the following in the DBS PayLah! app as per the order below;

    • your DBS iBanking User ID & PIN; and,
    • 6-digit SMS Secure PIN sent to your smartphone; or,
    • One-Time Password generated by your iBanking token

    Step 2

    Link one of your DBS/POSB savings/current accounts to the DBS PayLah! wallet.

    Step 3

    Create your own 6 alphanumeric DBS PayLah! personal password

    Please note that your use of DBS PayLah! is subject to your acceptance of our terms and conditions


  5. Is DBS PayLah safe to use?

    DBS PayLah! is designed with safety features such as:
    i.For first time DBS PayLah! login, you will need to complete a one-time authentication process by keying the following in the DBS PayLah! app as per the order below;

    • your DBS iBanking User ID & PIN; and,
    • 6-digit SMS Secure PIN sent to your smartphone; or,
    • One-Time Password generated by your iBanking token
    ii.For subsequent logins, you can just key in your 6 alphanumeric DBS PayLah! personal password. We recommend that you change your password regularly by tapping on Settings > Reset PayLah! Password.
    iii.Your DBS PayLah! wallet limit and daily transfer limit are each capped at SGD 999 by default. You can adjust both limits to levels that you are comfortable with.
    iv.For enhanced security, we recommend that you lock your smartphone with a password.

  6. What if I forget my DBS PayLah! password?

    If you forget your DBS PayLah! password,you may click on the “?” icon on the login page. You will be prompted to re-activate DBS PayLah! as listed in step 1 of question 4 above


  7. Do I need to pay to use DBS PayLah!?

    No, DBS PayLah! is free of charge.


  8. What if the person I am sending money to does not have DBS PayLah!?

    The recipient will receive an SMS alert to download the DBS PayLah! app within 14 calendar days. The funds will be automatically credited into his/her DBS PayLah! wallet once he/she successfully registers

  9. What if the recipient does not download DBS PayLah! app to receive the money sent?

    We will send an SMS to remind your recipient to download the DBS PayLah! app and complete the registration in order to receive the money that you have sent.
    If your recipient does not do so within 14 calendar days, we will automatically refund the full amount back to your DBS PayLah! wallet. You will receive a push notification from the app to inform you about the refund. You may also view the refund in your Transaction History.


  10. Can I have more than one DBS PayLah! wallet?

    No. Each customer can register for one DBS PayLah! wallet on one smartphone only.


  11. What should I do if I lose my smartphone?

    If you lose your smartphone, simply call 1800-111-1111 (or (65) 6327 2265 from overseas) or visit any of our branches. As far as possible, we will strive to help to block your DBS PayLah! wallet to prevent it from being compromised. At any time, you may also request to close your wallet and have the wallet balance credited back to your linked DBS/POSB savings/current account. Please note that DBS is not liable for any loss suffered by you arising from the loss of your smartphone.

  12. What happens if I want to change a new smartphone and/or mobile number?

    New Smartphone:

     

    Step 1

    Simply download and install the DBS PayLah! app from Google Play Store or iTunes App Store on your smartphone.

    Step 2

    Open the downloaded app and perform a one-time activation by keying the following in the DBS PayLah! app as per the order below;

    • your DBS iBanking User ID & PIN; and,
    • 6-digit SMS Secure PIN sent to your smartphone; or,
    • One-Time Password generated by your iBanking token

    Step 3

    Key in your existing DBS PayLah! personal password.

    Your latest balance and past transaction records will automatically be available on your new smartphone.

    New Mobile Number:
    You can update the mobile number linked to your DBS PayLah! wallet by tapping on Settings > Change Mobile Number. After updating, a 6-digit SMS Secure PIN will be sent to your new mobile number for authentication.

    Note:
    Changing the mobile number linked to your DBS PayLah! wallet will not automatically update the mobile number registered in your personal records with the Bank.


  13. How can I top-up my DBS PayLah! wallet?

    Method 1: DBS PayLah! app
    Tap on Menu > Top-Up and enter the amount you want to top-up (minimum SGD 5.00). The funds will be transferred from your linked DBS/POSB bank account.

    Method 2: DBS iBanking
    In your iBanking account, click on PayLah!New in the left navigation menu

    Method 3: DBS mBanking
    In your mBanking account, click on Top-up PayLah! on the main menu


  14. Can I top-up money with funds from non-DBS/POSB bank accounts or from someone else’s bank accounts?

    No, you can only top-up your DBS PayLah! wallet from the DBS/POSB bank account that is linked to your DBS PayLah! wallet.

  15. How do I send money from my DBS PayLah! wallet?

    You can send money to others by tapping on tapping on Send (on the Homepage),followed by entering your recipient’s name (as stored in your contact list) or mobile number and the amount that you wish to send (minimum SGD 0.01).
    You can choose to add a short message and/or a fun sticker if you like.


  16. Can I send money to someone who:

    i.is not in my smartphone contact list?
    Yes, you can. On the Send Money page, simply enter the recipient’s Singapore registered 8-digit mobile number.
    ii.does not have a Singapore registered mobile number?
    No, you can only send money to recipients who have a Singapore registered mobile number

  17. Can I transfer money from my DBS PayLah! wallet to my DBS/POSB savings/current account?

    Yes, you can transfer money from your DBS PayLah! wallet back to your linked DBS/POSB bank account. Simply tap on Menu > Send to My Account and enter the amount you want to transfer.


  18. How do I receive money from my friends?

    i.For existing DBS PayLah! users, the money from senders will be credited instantly into your wallet.
    ii.For non-existing DBS PayLah! users, the money will not be credited into your wallet until you register for DBS PayLah!.


  19. Can I set a limit on my DBS PayLah! wallet?

    Yes, you can set the wallet limit to a maximum of SGD 999 by tapping on Settings > Change max PayLah! Wallet Limit.
    Note:

    • If you set your wallet limit to SGD 0, all incoming funds will be automatically sent to your linked DBS/POSB bank account. You will also not be able to send money to others.
    • If someone sends you an amount which exceeds your wallet limit, the excess amount will be automatically sent to your linked DBS/POSB bank account. You will see this automatic transfer of the excess amount as a Maxed-Out transaction in your Transaction History.
    • E.g. You have set your wallet limit as SGD 200. You transferred SGD 40 to your friend for a meal. The remaining wallet balance is now SGD 160. Your friend transfers SGD 100 to you for a gadget you helped him to buy. However, as the wallet limit is capped at SGD 200, the excess SGD 60 will be credited to your DBS/POSB savings/current account directly and the DBS PayLah! wallet will show a balance of SGD 200

  20. Can I limit the amount I can transfer per day on my DBS PayLah! wallet?

    Yes, you can set a daily transfer limit of SGD 100, SGD 200, SGD 500 or SGD 999 for your DBS PayLah! wallet. Tap on Settings > Daily Transfer Limit to do so. E.g. If you have set your daily transfer limit as SGD 100 but would like to send SGD 60 each to two different friends,. you will only be able to pay one friend in full as the total amount of SGD 120 is higher than your daily transfer limit.


  21. How do I request a money transfer from a friend (Single Request)?

    You can request a friend to transfer money to you by tapping on Request (on the Homepage) > Single, followed by entering your friend’s name (as stored in your contact list) or mobile number and the total amount that you wish to receive from your friend.


  22. How do I request a money transfer from a group of friends (Group Request)?

    You can request a group of friends (maximum 10) to transfer money to you by tapping on Request (on the Homepage) > Group, followed by adding your friends’ names (as stored in your contact list) or mobile numbers and the total amount that you wish to receive from the group. You can even choose to include your own share of the total amount by selecting the Include Myself option.
    DBS PayLah! will automatically divide the total amount equally according to the number of persons included in your Group Request. You can edit the respective amounts to be requested from each individual in the group by tapping on any name in the group.
    You can also choose to add a short message, a fun sticker and/or attach an image if you like.


  23. Can I request a money transfer from someone who:

    i.is not in my smartphone contact list?
    Yes, you can. On the Request Money page, simply enter the requested party or parties’ Singapore registered 8-digit mobile number.

    ii.does not have a Singapore registered mobile number?
    No, you can only request money from someone who has a Singapore registered mobile number.

    iii.has not downloaded and registered for DBS PayLah! yet?
    Yes, you can. After you have sent the request, the requested party will receive an SMS alert to download and register the DBS PayLah! app within 14 calendar days to respond to your request.


  24. What is the maximum amount that I can request for each request?

    The maximum total amount that you can request for is S$999 per request transaction (applicable for both Single and Group Requests).


  25. When I receive a request for money transfer from others:

    i.How do I accept the request?
    You can login to DBS PayLah! and click on Pending to view outstanding request(s) from others (which you have not responded to). You can view the details of each request by selecting the respective transaction and proceed to accept the request by tapping on Accept. This will trigger a Send Money transaction to the requester and it will be listed as Sent under the Completed tab in your Transaction History.
    You have 14 calendar days to accept the request for money.

    ii.How do I decline the money transfer request?

    When you receive a request for money, you can view the details of each request by selecting the respective transaction and proceed to decline the request by tapping on Decline. Your friend will be notified of the decline via a push notification. You can also view the Declined transaction which is listed in grey under the Pending tab in your Transaction History.
    You have 14 calendar days to decline the request for money.


  26. What happens if I do not accept or decline the money transfer request after 14 calendar days?

    The request from your friend will automatically expire after 14 calendar days but you can still view the Expired transaction which will be listed in grey under the Pending tab in your Transaction History.


  27. Can I send reminder(s) to my friends to respond to my money transfer request ?

    Yes, you can. For each individual request transaction, you can send reminder(s) to your friend (in a Single Request) or friends (in a Group Request) who have yet to respond by tapping on Remind under the transaction details page.


  28. Can I cancel a money transfer request after it has been sent ?

    Yes, you can. You can do so by tapping on Cancel under the transaction details page within 14 calendar days. You can still view the Cancelled transaction which will be listed in grey under the Pending tab in your Transaction History.


  29. What if I want to close my DBS/POSB savings/current account(s)?

    Please inform the branch staff that you have a DBS PayLah! wallet when closing your DBS/POSB savings/current account(s). When you close your linked DBS/POSB savings/current account(s), the balance in the wallet will be refunded to you. Please note that DBS reserves the right to deal with the unclaimed amount if your wallet has not been used for a period of one year and if you have not given any instructions to DBS to close your wallet.


  30. What if I decide to close my iBanking account?

    Please inform the branch staff that you have a DBS PayLah! wallet when closing your DBS iBanking account. We will proceed to close your DBS PayLah! wallet and the remaining balance in the wallet will be refunded to the linked DBS/POSB savings/current account.


  31. Do the credit balances in my DBS PayLah! wallet earn any interest?

    No, the available credit balances in your DBS PayLah! wallet do not earn any interest.