Files upload of Universal File Format (UFF)

Using universal file format (UFF)

The Files Management Center on DBS IDEAL allows you to upload files for payment, payroll and/or collection purposes. To upload a file and view or manage your payment files, please follow the steps below.

  1. Log in to DBS IDEAL.
     
  2. Go to the main menu and select Files.
     
  3. Under Files Management Center section, upload payment files via browse for files or drag and drop your files.
     
  4. Upload the files in either text files (.txt) or CSV files (.csv) where the maximum file size accepted is 15MB.
     
  5. Update the approval option (if available) and amend the payment date accordingly. You also have the option to check this as a Confidential file or Test file, leave blank if not required.
     
  6. Select Confirm upload to proceed.
     

Once uploaded successfully, you will find the payment file in the listing for approval.
 

UFF file template

If you need the UFF file template to correctly format your payment file, you can:

  1. Log in to DBS IDEAL.
     
  2. At the bottom of the page, click on Resource Center.
     
  3. Look for DBS UFF Version 1.9.3.pdf and download it.
     
  4. This document contains file formats and examples for all kinds of transactions.
     
     
Ways to get help
Write to us

Write to us

Our customer support team BusinessCare will respond to you as soon as possible.
Submit an enquiry form.


Call us

Call us

Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200


Locate us

Locate us

To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, please contact your relationship manager or BusinessCare.