Forms & Guides is now Self-Service
Forms & Guides is now Self-Service
Last updated: Nov 2024
About the section
Our website section Forms and Guides is now Self-Service.
Use it to:
- manage your business accounts (such as add signatories, and edit your business details with us)
- manage your online accounts (such as add users on IDEAL)
- track the status of your service request
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Ways to get help

Write to us
Our customer support team BusinessCare will respond to you as soon as possible.
Submit an enquiry form.

Call us
Operating hours: Monday–Friday,
8.30am–8.30pm (excluding public holidays)
Reporting a scam can be done 24/7, at any time.
In Singapore: 1800 222 2200
From overseas: +65 6222 2200

Locate us
To drop off forms and for cash transactions,
visit a DBS bank branch.
For other issues, please contact your relationship manager or BusinessCare.
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