You will receive an email sent from [email protected] and its subject is ‘Welcome to DBS IDEAL’. It contains a One-Time Registration Code (OTRC) and setup instructions.
The code is valid for 30 days, so please set up your account as soon as possible.
- Open the DBS IDEAL mobile app.
- Select Log in to DBS IDEAL, then Log in with organization ID.
- Enter your Organisation ID, User ID and One-Time Registration Code (OTRC) in the PDF file attached in the email, eWelcome Letter.
- Enter the 6-digit One Time Password (OTP) sent to your registered email address.
- Enter your registered mobile number and the 6-digit One Time Password (OTP) sent to it.
- Set a login password.
- Set a 6-digit Digital Token PIN. When approving transactions in future, you will be asked to enter the PIN for greater security.
We highly recommend you set up biometric authentication on your device for greater security and ease of use.
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