1. Agree on a “north star” and accept failure along the way

The transformation leaders in DBS’s research are typically fixed on a ‘north star’. This shared vision helps support a culture through which collaboration, experimentation, and rapid decision-making drive constant improvement through positive feedback loops.

2. Harmonise the relationship between finance and commercial

Transformation is more successful when your finance and commercial functions work in lockstep. Forward looking finance professionals no longer see themselves as passive observers of their businesses’ commercial performance, but as key players in enabling returns.

3. Give treasury a clear role in the finance/commercial partnership

Treasurers make a specific and valuable contributions to digital transformation – and their importance is increasingly acknowledged thanks to greater visibility in recent years. By giving treasury a more influential role in transformation, you will drive better results.

4. Build and borrow new skills and technologies within treasury

While treasury has much to offer when it comes to digital transformation, it still has the potential to make an even greater contribution. By improving the skills base of your treasury teams, you will empower them to play a more forward-thinking and outward-looking role.