At a Glance

When it comes to banking the way you live, digibank is the only app you’ll need. Intelligent, secure and intuitive, it’s the best way to bank whenever you want, from wherever you are.

New to DBS? Getting started just got easier

Open an account with just your phone and Singpass without the need to visit a branch, and get a headstart with one of our four starter packs. Learn more

Insights that help you stay ahead of your everyday banking needs

Get personalised notifications, transaction updates, spending overview and analyses to help you track, plan, manage and grow your money smarter.

Tools to make your money work harder

Track, plan, manage and grow your money with smart tools.

Banking made secure and simple

With biometric authentication, you don’t have to enter passwords.

Pair with PayLah! for more deals and rewards

Move between digibank and PayLah! with just a one one-time login to enjoy banking and lifestyle services seamlessly.

Download digibank app


  

Start your account instantly.

Get instant access to digibank and PayLah! for all your banking needs when you sign up with Singpass!

Not just a pretty interface.

Your digibank app doesn’t just look good. It's packed with clever design touches to make banking quicker, easier and safer

Stay ahead of your everyday banking needs.

It’s all about making your banking smart and effortless, by giving you insights, alerts, reminders and analyses. Learn more

 

Make your money work harder. Easily.

Let us help you take charge of your everyday banking with reminders to help you stay on track, and regular insights on your account activity. Learn more

 

Banking that’s simply secure.

We built digibank with multiple layers of personalised security like biometric locks and encryption, so it’s both simple and safe.

Two apps, one seamless journey​

You can also move seamlessly between digibank and PayLah! with just a one-time login. These two companion apps are now connected for you to enjoy banking and lifestyle services with ease. Download both apps today.

 

Set up your DBS digibank in under 3 minutes

  1. Download DBS digibank app.
     
  2. NEW TO DBS CUSTOMER: Sign up using Singpass and start banking instantly with a bank account, debit card and PayLah!

    Foreigners with valid Singapore pass (EP/SP/DP) may also be eligible to open an account instantly using Singpass.

    EXISTING CUSTOMER: Register with your DBS ATM/Debit/Credit Card number and PIN, or via Singpass Face Verification (Singaporean/PR only).
     
  3. Set up your Digital Token and you’re done!

    Alternatively, if you prefer to use Physical Token, approach any of our branches or call DBS hotline to request one.
 

Download digibank app

 

Simple banking just for you

Click to download our bilingual (English and Chinese 中文) guide on how to enjoy 24/7 convenience with the digibank app and our self-service banking services. So you can skip the branch queue and free up precious time for you and your loved ones. Mobile or Desktop version.

 

digibank

DBS iBanking and DBS digibank mobile app are now known as DBS digibank. It allows you to view your account balances, transferring money and paying bills, apply for new accounts and credit cards instantly, and manage your finances, anytime, anywhere.


If you are a new user to digibank, please download the latest version of digibank in the App Store, Google Play Store and Huawei App Gallery.


Yes, you can use the DBS digibank mobile app to register for an account. If you apply with Singpass, you can get instant approval for your bank account and debit card, and sign up for PayLah!, all in one application!

Tip: Singaporeans, PRs or foreigners who do not have a Singpass account may register here.

Your Singpass/MyInfo profile should be up and ready to use the next day for new account application on your digibank app.


For new to DBS customer:

You will need:

  • Singpass (Singaporeans, PRs or foreigners who do not have a Singpass account may register here.)
  • A valid mobile number and email address
  • Or these required documents, if applicable

For existing DBS customer:

You can register for digibank using any of the following methods:

  • ATM/Debit/Credit Card and PIN
  • Singpass Face Verification* (only for Singaporeans and PRs)

*Registration available through digibank mobile app only.


For New to DBS customer:

You must be at least 16 years old with a valid mobile number and email address to register for digibank and open an account.

For Existing DBS customer:

You will need to be 16 years old and have a personal or joint-alternate account of the following:

  • DBS Autosave/Current/Savings Plus or POSB Savings/Current Account
  • DBS or POSB Credit Card/Debit Card
  • DBS Cashline/Home Loan with Servicing Account

You will need also to provide DBS Bank with your mobile number and email address during registration.

Register Now


Please click here for the list of services that we presently offer.


  1. It only takes 4 simple steps to sign up
  2. It’s Safe
    1. Safe and secure transactions with Transaction Signing and multifactor authentication.
    2. We’ll send transaction alerts to your registered mobile number when you complete your transactions.
  3. Wide Range of Services
    With over 150 online banking services, digibank will help you to better manage your finances.

  1. Transaction Alerts

    What are transaction alerts?
    Email and SMS notification alerts are triggered when you perform selected transactions via digibank as well as other channels. transactions. Click here to find out more.

  2. digibank OTP

    What is digibank OTP?
    digibank OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive digibank OTP.


digibank apps are compatible with operating system (OS) versions Apple 12.0, Android 9.0 and above. For optimal app stability and security, please ensure that you update your device OS to the latest version. For more information, click here.


App permissions are necessary to access selected banking services on digibank.

Below are some examples of permissions requested:

  • Photos, Media, Files and Camera permissions are necessary to upload supporting documents for an application.
  • Contact permissions are needed when performing a PayNow transfer.
  • Location permissions are necessary to provide directions to nearby DBS/POSB branches and ATMs.

By allowing access, the app does not use the permissions to store contacts or images found in the device.

To change / view permissions, log in to digibank app and navigate to 'More' and then 'App Permissions'.

We are continually working on improving our mobile banking application capabilities. Kindly look out for future updates.


Please ensure that you have updated your digibank to the latest version on App Store/Play Store/App Gallery.

For your security, please note that

  • Blue filter apps or any apps that alter your mobile screen viewing will reduce  your screen taps sensitivity when accessing the DBS digibank SG app. Disable such apps/settings first before logging in.
  • If you have a firewall or device security app installed, check if you have granted access to digibank app via your security/firewall app 

Basic troubleshooting tips

  • Uninstall DBS digibank SG app
  • Restart phone and ensure Android or iOS OS is running on latest version
  • Re-install DBS digibank SG app
If you are still experiencing issues, chat with us here.

The Digital Token is a security enhancement that enables you to use your mobile phone to authenticate all your bank transactions, both online and on Mobile.

Setting up is easy. Download the DBS/POSB digibank app on your preferred mobile device. Upon logging in to your digibank app, perform one-time setup for the Digital Token. Thereafter, turn on your app push notification so you can receive timely notifications each time you transact.

For more information on digital token and instructions to set up, please click here.

Yes. Simply approach any of our branches or call our DBS hotline to request a Physical Token.

Follow the instructions on the mailer to activate your Physical Token. Alternatively, login to your digibank app and tap on More > Activate Physical Token.


You can update your address at ICA- eService’ before you sign up for digibank.

This applies to New to DBS Singaporean/PR customers only.

*Your new debit card will be mailed to your registered address.


Closing your profile terminates your access to all digibank online and digibank app services. You may continue to bank with us through other channels.

Click here to find out more.

 

Singpass Face Verification

Singpass Face Verification is a national facial identification service and DBS is using this technology to allow customers to sign up for digibank and/or retrieve their digibank User ID conveniently.


  • All Singapore citizens and Singapore PRs with a Singpass account
  • Any DBS/POSB customers who wish to sign up for digibank
  • Any existing digibank customers who wish to retrieve or change their existing User ID

  • Tap on Get Started
  • Enter Personal Details
  • Select Singpass Face Verification
  • Tap I’m ready for a selfie
  • Tap on Ok, Continue
  • Position your face within the oval grid
  • Enter SMS-OTP
  • Enter your digibank credentials
  • Digibank registration is completed!


No, Singpass Face Verification is only available on digibank mobile.


  • If you are wearing glasses, make sure your eyes are clearly visible. No tinted glasses.
  • If you are wearing headgear, ensure that your whole face is visible.
  • Be in a well-lit environment so that your face can be seen clearly.
  • Maintain a neutral expression when taking the selfie.

Your captured photo is used to compare against your NRIC or Passport photo records from the Government’s biometric database instantly.


No, DBS does not store your captured photo.


There are no charges for using this service.


Yes, you may use your Card and PIN to register for digibank / retrieve and change your digibank User ID.

 

Awards


The Asset Triple A Digital Awards 2018
 
Global Finance Award 2020
Best Consumer Digital Bank
Most Innovative Digital Bank (Asia Pacific)
Best Integrated Consumer Bank Site (Asia Pacific)

The Asset Triple A Digital Awards 2018
 
The Asset Triple A Digital Awards 2020
Digital Bank of the Year
Best Retail Mobile Banking Experience
Best Mobile Banking Application
Best Retail Online Banking Experience
Best Digital Wealth Management Experience
Best API Project

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