At a Glance

Help make your bank account more secure by enabling Push Notifications, so you are alerted on your account transactions and will be able to:

Receive timely updates

Be updated in real-time of your transactions via In-app Push Notifications

Secure your messaging

Protect yourself from SMS fraud from unauthorised sources

Easily track your notifications

Access your inbox in digibank conveniently


Receive push notifications for these services

Instead of SMSes, keep track of your transactions by enabling push notifications.

Here are some of the services where alerts will be sent via push notifications:

  • PayNow Outgoing
  • Local Funds Transfer
  • Bill Payments
  • Pay Other Bank Cards
  • eNETS
  • Scan and Pay

How to enable Push Notifications

You will be prompted to enable push notifications when you log in to digibank for the first time.

On your device, you will need to allow notifications from digibank app to receive push notifications:

  1. Go to Settings on your mobile device
  2. Select Notifications
  3. Select digibank app
  4. Click on Allow Notifications

Frequently Asked Questions

Push Notifications are alerts relating to your banking activity or promotions that will be sent to your digibank mobile. 

These messages will be stored in your notification inbox for your easy tracking and reference. Please go to your device settings to turn on notifications for digibank in order to receive them. 

You will be able to enjoy secured banking experience at your fingertip & conveniently monitor your transactions through your notification inbox. 

You can also monitor your account closely for any fraudulent transaction or SMS phishing. 

You can enable push notification by logging into digibank Online and selecting Manage Alerts under icon at the top right page.

Please be reminded to also allow notifications for digibank app on your devices settings.

You will receive mobile push notifications for selected services securely in your digibank inbox, instead of via SMS.

You will need to turn on your notifications for digibank app when you open the app for the first time and in your device settings.

Once you have turn on notifications for digibank app on your device settings, you will receive push notifications for your next transaction immediately.

Here are some of the services where you will receive push notification once you have enabled them:

  • PayNow Outgoing
  • Local Funds Transfer
  • Bill Payments
  • Pay Other Bank Cards
  • eNETS
  • Scan and Pay
More services will be made available progressively. Stay tuned!

Yes, you can customise your notification preferences.  

  1. Login to Internet Banking 
  2. Click on the  icon at the top right page 
  3. Select “Manage Alerts” 

You can only register one device at any one point in time. 

The notifications are stored for a period of 30 days. Remember to enable Push Notification on your new mobile device. 

It could be due to the following reasons: 

  • Change of registered mobile device
  • It can only be activated on one mobile phone at a time 
  • Device notification setting is disabled
  • Your digibank app is deleted
  • Your digibank app is not updated to the latest version
  • Your mobile device is not connected to WIFI or data network

You may retrieve your notifications before or after logging into your digibank mobile.

Tap on the bell icon at the top left of your digibank app > Notification inbox

Yes, you can access them in your notification inbox before logging into your digibank mobile.

Tap on the bell icon at the top left of your pre-login screen.

30 days. You can delete and manage the messages in your inbox accordingly. 

In the event you lost your mobile phone, you can:

  1. Enable Push Notifications on your new mobile phone 
  2. Customise your alert preferences at Internet Banking

Yes, you will need digibank app to be able to receive Push Notifications.

Download digibank mobile on App Store/Play Store now! 

Manage your account, transact and receive notifications on-the-go to ensure that your account is safe and secure.  


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