Please note that you need to update your digibank app if you are using the new iOS15 from 20 Sep.

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance

Daily
05:00am to 06:00am
Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
18 Sep
12:00am to 06:00am

19 Sep
01:00am to 06:00am

26 Sep
04:00am to 06:00am
Login and access to digital services may be intermittently unavailable
18 Sep
02:00am to 07:00am

26 Sep
12:00am to 06:00am
digiPortfolio
18 Sep 10:00am to
19 Sep 02:00am
Intermittent service disruption to funds transfer and remittance involving foreign currency exchanges
19 Sep
12:00am to 07:00am
  • CancerCare
  • SavvyEndowment
19 Sep
12:25am to 12:30am
10:30am to 10:45am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
19 Sep
12:25am to 10:45am
  • Online Equity Trading
  • Online Fixed Deposit
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
19 Sep
02:00am to 03:00am
Adding Remit Recipients and Overseas Funds Transfer
19 Sep
03:00am to 05:00am
IB sign up services may be intermittently unavailable
25 Sep
12:00am to 04:00am
View and download eStatements
25 Sep
10:00am to 11:59pm
Online Equity Trading
30 Sep
09:30pm to 11:59pm
Maid Protect
 

digibank Mobile

Date

Services Under Maintenance

Daily
05:00am to 06:00am
Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
16 Sep
01:00am to 03:00pm
Insights
18 Sep
12:00am to 06:00am

19 Sep
01:00am to 06:00am

26 Sep
04:00am to 06:00am
Login and access to digital services may be intermittently unavailable
18 Sep
01:00am to 06:00am
  • Digital Token Provisioning
  • Update Personalisation
18 Sep
02:00am to 07:00am

26 Sep
12:00am to 06:00am
digiPortfolio
18 Sep 10:00am to
19 Sep 02:00am
Intermittent service disruption to funds transfer and remittance involving foreign currency exchanges
19 Sep
12:00am to 07:00am
  • CancerCare
  • SavvyEndowment
19 Sep
12:25am to 12:30am
10:30am to 10:45am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
19 Sep
12:25am to 10:45am
  • Online Equity Trading
  • Online Fixed Deposit
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
19 Sep
02:00am to 03:00am
Adding Remit Recipients and Overseas Funds Transfer
19 Sep
03:00am to 06:00am
NETS QR Payments
25 Sep
12:00am to 04:00am
View and download eStatements
25 Sep
10:00am to 11:59pm
Online Equity Trading
30 Sep
09:30pm to 11:59pm
Maid Protect
 

PayLah!

Date

Services Under Maintenance

19 Sep
03:00am to 06:00am
NETS QR Payments
 

Card Services

Date

Services Under Maintenance

19 Sep
02:00am to 05:30am
Adding of Visa cards to mobile wallets
 

Public Web

Date

Services Under Maintenance

19 Sep
12:00am to 07:00am
  • eCriticalCare
  • eDecreasingTerm
  • SavvySpring
  • TermProtect
  • RetireSavvy
30 Sep
09:30pm to 11:59pm
Maid Protect
 

Services using Card and PIN

Date

Services Under Maintenance

19 Sep
01:00am to 06:00am
All services using card and pin may be intermittently unavailable
19 Sep
03:00am to 05:00am
IB sign up services may be intermittently unavailable
 

SMS Banking

Date

Services Under Maintenance

18 Sep 10:00am to
19 Sep 02:00am
Overseas funds transfer
19 Sep
03:00am to 05:00am
All SMS Banking services
 

eNETS (D2Pay)

Date

Services Under Maintenance

19 Sep
03:00am to 06:00am
All services