Scheduled Maintenance

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance
Daily
05:00am to 06:00am

Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
01 Feb
08:20pm to 09:00pm

05 Feb
12:30am to 04:30am		 Impacted Services:

  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
03 Feb
12:30am to 02:00am

07 Feb
12:30am to 05:30am		 Impacted Services:

  • Display and redemption of DBS Points/Daily$
  • PayLah! Campaign Registration/Enquiry
04 Feb to 05 Feb
10:00am to 10:00pm

11 Feb to 12 Feb
08:00am to 12:00pm		 Online Equity Trading
05 Feb
01:00am to 05:00am

11 Feb
01:00am to 04:00am

Access to digital services may be momentarily unavailable
11 Feb
01:00am to 04:00am

Application of new Credit/Debit cards may be momentarily unavailable
12 Feb
12:00am to 02:00am		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

digibank Mobile

Date

Services Under Maintenance
Daily
05:00am to 06:00am		 Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
01 Feb
08:20pm to 09:00pm

05 Feb
12:30am to 04:30am		 Impacted Services:

  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Crypto Trading
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
03 Feb
12:30am to 02:00am

07 Feb
12:30am to 05:30am		 Impacted Services:

  • Display and redemption of DBS Points/Daily$
  • PayLah! Campaign Registration/Enquiry
04 Feb to 05 Feb
10:00am to 10:00pm

11 Feb to 12 Feb
08:00am to 12:00pm		 Online Equity Trading
05 Feb
12:00am to 04:00am		 digibank onboarding and Forgot User ID
  • Singpass Face Verification option only
05 Feb
01:30am to 05:30am		 Access to digital services may be momentarily unavailable
05 Feb
01:30am to 05:30am		 Impacted Services:

  • Personalization Change
  • Soft token provisioning
05 Feb
02:00am to 04:00am		 e-Statement Services
12 Feb
12:00am to 02:00am		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
19 Feb
03:00am to 06:00am		 Multi currency funds transfer between multi currency accounts and foreign currency remittences may be unavailable
 

Public Web

Date

Services Under Maintenance
01 Feb
10:00pm to 11:00pm

DriveShield application
12 Feb
12:00am to 02:00am		 Impacted Services:

  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

Cards Redemption

Date

Services Under Maintenance
02 Feb
12:30am to 02:00am

07 Feb
12:30am to 05:30am		 Impacted Services:

  • Display and redemption of DBS Points/Daily$ on DBS Rewards website, merchants’ POS terminals and merchants’ websites
 

PayLah!

Date

Services Under Maintenance
02 Feb
12:30am to 02:00am

07 Feb
12:30am to 05:30am		 Impacted Services:

  • Display and redemption of DBS Points/Daily$
  • PayLah! Campaign Registration/Enquiry
05 Feb
02:00am to 04:00am		 e-Statement Services
05 Feb
03:00am to 06:00am

12 Feb
03:00am to 06:00am

12 Mar
03:00am to 06:00am

09 Apr
03:00am to 06:00am

14 May
03:00am to 06:00am

11 Jun
03:00am to 06:00am		 NETS QR services
19 Feb
02:00am to 06:00am		 Multi currency funds transfer between multi currency accounts and foreign currency remittences may be unavailable
 

Credit/Debit Card & Cashline Services

Date

Services Under Maintenance
12 Feb
03:00am to 06:00am

12 Mar
03:00am to 06:00am

09 Apr
03:00am to 06:00am

14 May
03:00am to 06:00am

11 Jun
03:00am to 06:00am		 eNETS Credit (VISA, MasterCard, AMEX), eNETS Debit and eNETS QR
 

AXS Services

Date

Services Under Maintenance
08 Mar
12:00am to 05:00am

10 May
12:00am to 05:00am

12 Jul
12:00am to 05:00am

13 Sept
12:00am to 05:00am

08 Nov
12:00am to 05:00am		 Prepaid Mobile Top-Up