Please note that you need to update your digibank app if you are using the new iOS15 from 20 Sep.

Scheduled Maintenance

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance
Daily
05:00am to 06:00am		 Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
18 Sep
12:00am to 06:00am

19 Sep
01:00am to 06:00am

26 Sep
04:00am to 06:00am		 Login and access to digital services may be intermittently unavailable
18 Sep
02:00am to 07:00am

26 Sep
12:00am to 06:00am		 digiPortfolio
18 Sep 10:00am to
19 Sep 02:00am		 Intermittent service disruption to funds transfer and remittance involving foreign currency exchanges
19 Sep
12:00am to 07:00am
  • CancerCare
  • SavvyEndowment
19 Sep
12:25am to 12:30am
10:30am to 10:45am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
19 Sep
12:25am to 10:45am
  • Online Equity Trading
  • Online Fixed Deposit
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
19 Sep
02:00am to 03:00am		 Adding Remit Recipients and Overseas Funds Transfer
19 Sep
03:00am to 05:00am		 IB sign up services may be intermittently unavailable
25 Sep
12:00am to 04:00am		 View and download eStatements
25 Sep
10:00am to 11:59pm		 Online Equity Trading
30 Sep
09:30pm to 11:59pm		 Maid Protect
 

digibank Mobile

Date

Services Under Maintenance
Daily
05:00am to 06:00am		 Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
16 Sep
01:00am to 03:00pm		 Insights
18 Sep
12:00am to 06:00am

19 Sep
01:00am to 06:00am

26 Sep
04:00am to 06:00am		 Login and access to digital services may be intermittently unavailable
18 Sep
01:00am to 06:00am
  • Digital Token Provisioning
  • Update Personalisation
18 Sep
02:00am to 07:00am

26 Sep
12:00am to 06:00am		 digiPortfolio
18 Sep 10:00am to
19 Sep 02:00am		 Intermittent service disruption to funds transfer and remittance involving foreign currency exchanges
19 Sep
12:00am to 07:00am
  • CancerCare
  • SavvyEndowment
19 Sep
12:25am to 12:30am
10:30am to 10:45am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
19 Sep
12:25am to 10:45am
  • Online Equity Trading
  • Online Fixed Deposit
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
19 Sep
02:00am to 03:00am		 Adding Remit Recipients and Overseas Funds Transfer
19 Sep
03:00am to 06:00am		 NETS QR Payments
25 Sep
12:00am to 04:00am		 View and download eStatements
25 Sep
10:00am to 11:59pm		 Online Equity Trading
30 Sep
09:30pm to 11:59pm		 Maid Protect
 

PayLah!

Date

Services Under Maintenance
19 Sep
03:00am to 06:00am		 NETS QR Payments
 

Card Services

Date

Services Under Maintenance
19 Sep
02:00am to 05:30am		 Adding of Visa cards to mobile wallets
 

Public Web

Date

Services Under Maintenance
19 Sep
12:00am to 07:00am
  • eCriticalCare
  • eDecreasingTerm
  • SavvySpring
  • TermProtect
  • RetireSavvy
30 Sep
09:30pm to 11:59pm		 Maid Protect
 

Services using Card and PIN

Date

Services Under Maintenance
19 Sep
01:00am to 06:00am		 All services using card and pin may be intermittently unavailable
19 Sep
03:00am to 05:00am		 IB sign up services may be intermittently unavailable
 

SMS Banking

Date

Services Under Maintenance
18 Sep 10:00am to
19 Sep 02:00am		 Overseas funds transfer
19 Sep
03:00am to 05:00am		 All SMS Banking services
 

eNETS (D2Pay)

Date

Services Under Maintenance
19 Sep
03:00am to 06:00am		 All services