Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Maintenance Period

Services Under Maintenance

Daily

05:00am - 06:00am

- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.

17-Nov-18 01:30am - 03:30am Please note that the following service will be disabled during maintenance
- PayNow
17 to 18-Nov-18 10:00 am (17 Nov)  - 10:00 pm (18 Nov) - Vickers Online Trading Services
- Online Equity Trading
18-Nov-18 01:25am - 01:30am
07:20am - 07:25am
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
18-Nov-18 01:25am - 07:25am - Online Funds Investment and Online Fixed Deposits
- IB Onboarding Utilising S-Account 
18-Nov-18 01:25am - 08:00am - Online Equity Trading
18-Nov-18 02:00am - 04:00am - DBS Points, DBS/POSB Loyalty Redemption and Enquiry Services
24 to 25-Nov-18 10:00 am (24 Nov)  - 10:00 pm (25 Nov) - Vickers Online Trading Services
- Online Equity Trading
25-Nov-18 03:00am - 04:00am - Intermittent Unavailability for All Services
25-Nov-18 12:00am - 08:00am - Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-18 12:00am - 08:00am Please note that the following service will be disabled during maintenance
- PayNow
19-Dec-18 12:00am - 05:00am - Top-up Mobile Prepaid
 

digibank Mobile

Date

Maintenance Period

Services Under Maintenance

Daily

05:00am - 06:00am

- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.

17-Nov-18 01:30am - 03:30am Please note that the following service will be disabled during maintenance
- PayNow
18-Nov-18 01:25am - 01:30am
07:20am - 07:25am
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
18-Nov-18 01:25am - 07:25am - IB Onboarding Utilising S-Account 
18-Nov-18 02:00am - 04:00am - DBS Points, DBS/POSB Loyalty Redemption and Enquiry Services
20-Nov-18 02:00am - 05:00am - Intermittent Unavailability for Scan & Pay
25-Nov-18 03:00am - 04:00am - Intermittent Unavailability for All Services
25-Nov-18 12:00am - 08:00am - Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-18 12:00am - 08:00am Please note that the following service will be disabled during maintenance
- PayNow
19-Dec-18 12:00am - 05:00am - Top-up Mobile Prepaid
 

DBS iWealth App

Date

Maintenance Period

Services Under Maintenance

Daily

05:00am - 06:00am

- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.

17-Nov-18 01:30am - 03:30am Please note that the following service will be disabled during maintenance
- PayNow
17 to 18-Nov-18 10:00 am (17 Nov)  - 10:00 pm (18 Nov) - Online Equity Trading
18-Nov-18 01:25am - 01:30am
07:20am - 07:25am
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
18-Nov-18 01:25am - 07:25am - IB Onboarding Utilising S-Account 
18-Nov-18 01:25am - 08:00am - Online Equity Trading
18-Nov-18 02:00am - 04:00am - DBS Points, DBS/POSB Loyalty Redemption and Enquiry Services
20-Nov-18 02:00am - 05:00am - Intermittent Unavailability for Scan & Pay
24 to 25-Nov-18 10:00 am (24 Nov)  - 10:00 pm (25 Nov) - Online Equity Trading
25-Nov-18 03:00am - 04:00am - Intermittent Unavailability for All Services
25-Nov-18 12:00am - 08:00am - Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-18 12:00am - 08:00am Please note that the following service will be disabled during maintenance
- PayNow
19-Dec-18 12:00am - 05:00am - Top-up Mobile Prepaid
 

SMS Banking

Date

Maintenance Period

Services Under Maintenance

18-Nov-18 03:00am - 07:00am - Intermittent Unavailability for all services
19-Dec-18 12:00am - 05:00am - Top-up Mobile Prepaid
 

D2Pay

Date

Maintenance Period

Services Under Maintenance

18-Nov-18 03:00am - 07:00am - Intermittent Unavailability for all services
 

DBS Points and DBS/POSB Loyalty Dollars

Date

Maintenance Period

Services Under Maintenance

18-Nov-18 02:00am - 04:00am - Redemption and/or enquiry services will not be unavailable on:
  • DBS Rewards website
  • DBS Lifestyle app
  • Phone banking
  • DBS/POSB digibank Online
    (Internet Banking)
  • DBS/POSB digibank Mobile
  • Participating merchants
 

PayLah!

Date

Maintenance Period

Services Under Maintenance

20-Nov-18 02:00am - 05:00am - All NETS QR payments will be unavailable
19-Dec-18 12:00am - 05:00am - Top-up Mobile Prepaid
 

POSB Digibank Virtual Assistance on Facebook Messenger

Date

Maintenance Period

Services Under Maintenance

25-Nov-18 12:00am - 08:00am - POSB Digibank Virtual Assistance on Facebook Messenger
 

LiveChat

Date

Maintenance Period

Services Under Maintenance

25-Nov-18 12:00am - 08:00am - LiveChat