Scheduled Maintenance

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance
Daily
05:00am to 06:00am		 Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
24 Sept to 25 Sept
08:00am to 12:00pm		 Online Equity Trading
24 Sept to 25 Sept
11:30pm to 05:30am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
25 Sept
12:00am to 06:00am

26 Sept
01:00am to 04:00am

08 Oct
04:00am to 05:00am

09 Oct
12:00am to 04:00am

10 Oct
12:00am to 04:00am		 Login to digital services may be momentarily unavailable
25 Sept
12:00am to 02:40am

26 Sept
12:00am to 02:40am		 e-Statement services may be momentarily unavailable
25 Sept
12:00am to 06:00am		 digiPortfolio Services
25 Sept
01:00am to 04:00am		 SMS confirmation on the following services:
  • Increase fund transfer limit
  • Credit card payment
  • Update iBanking userID and / or PIN
  • Banking OTP
  • D2pay
  • SMS Banking
30 Sept
04:00pm to 08:00pm		 Impacted Services:
  • TravellerShield Plus
  • Overseas Student Protect
  • BBM travel Insurance
02 Oct
12:00am to 06:00am		 Impacted Services:
  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
08 Oct
01:30am to 05:30am		 PayNow Services
 

digibank Mobile

Date

Services Under Maintenance
Daily
05:00am to 06:00am		 Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
24 Sept to 25 Sept
08:00am to 12:00pm		 Online Equity Trading
24 Sept to 25 Sept
11:30pm to 05:30am
  • Funds Transfer Involving Multi-Currency Settlement Account (MCSA)
  • Portfolio Enquiry
  • Online Crypto Trading
  • Online Equity Trading
  • Online Foreign Exchange
  • Online Funds Investment
  • digiPortfolio
  • eCorporate Action Update
25 Sept
12:00am to 06:00am

26 Sept
01:00am to 04:00am

02 Oct
04:00am to 05:00am

09 Oct
12:00am to 04:00am

10 Oct
12:00am to 04:00am		 Login to digital services may be momentarily unavailable
25 Sept
12:00am to 06:00am		 digiPortfolio Services
25 Sept
01:00am to 04:00am		 SMS confirmation on the following services:
  • Increase fund transfer limit
  • Credit card payment
  • Update iBanking userID and / or PIN
  • Banking OTP
  • D2pay
  • SMS Banking
30 Sept
04:00pm to 08:00pm		 Impacted Services:
  • TravellerShield Plus
  • Overseas Student Protect
  • BBM travel Insurance
02 Oct
12:00am to 06:00am		 Impacted Services:
  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
08 Oct
01:30am to 05:30am		 PayNow Services
 

Public Web

Date

Services Under Maintenance
25 Sept
12:00pm to 07:40am		 DriveShield
30 Sept
04:00pm to 08:00pm		 Impacted Services:
  • TravellerShield Plus
  • Overseas Student Protect
  • BBM travel Insurance
  • Complimentary Travel Insurance
02 Oct
12:00am to 06:00am		 Impacted Services:
  • CancerCare
  • SavvyEndowment
  • eDecreasingTerm
  • eCriticalCare
  • SavvySpring (II)
  • TermProtect
  • RetireSavvy
  • ProtectFirst
 

Paylah!

Date

Services Under Maintenance
25 Sept
12:00am to 06:00am

02 Oct
12:00am to 06:00am		 Login to digital services may be momentarily unavailable
30 Sept
04:00pm to 08:00pm		 TravellerShield Plus
08 Oct
01:30am to 05:30am		 PayNow Services
 

AXS Services

Date

Services Under Maintenance
16 Nov
12:00am to 06:00am		 Prepaid Mobile Top-Up