Scheduled Maintenance

Scheduled Maintenance

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

 

digibank Online (Internet Banking)

Date

Services Under Maintenance
Daily
05:00am to 06:00am
  • Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
21 Sept
12:00am to 06:00am
  • SGS Bonds
21 Sept
04:00am to 06:00am

22 Sept
04:00am to 06:00am

23 Sept
12:00am to 08:00am

25 Sept
12:00am to 06:00am
  • Access to digital services may be momentarily unavailable
22 Sept
12:00am to 06:00am
  • Price alert push notification
22 Sept
04:00am to 06:00am
  • Payment services
22 Sept
04:00am to 06:00am
  • Credit card limit update
  • New credit card request
22 Sept to 24 Sept
11:30pm to 10:00pm
  • Loans Summary for Mortgage Loan and Renovation Loan will be unavailable
23 Sept
08:00am to 06:00pm
  • Online Equity Trading
24 Sept
12:00am to 06:00am
  • Access to digital services will be unavailable
24 Sept
06:00am to 01:00pm
  • Signature related services
25 Sept
12:00am to 06:00am
  • Digital token provisioning
  • Change of device / User ID
  • Uninstall / Reinstall of app in the same device
  • IB shadow authentication
  • IB high risk transactions
 

digibank Mobile

Date

Services Under Maintenance
Daily
05:00am to 06:00am
  • Services involving foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances)
21 Sept
12:00am to 06:00am
  • SGS Bonds
22 Sept
12:00am to 06:00am
  • Price alert push notification
22 Sept
04:00am to 06:00am

23 Sept
12:00am to 08:00am

25 Sept
12:00am to 06:00am
  • Access to digital services may be momentarily unavailable
22 Sept
04:00am to 06:00am
  • Payment services
22 Sept to 24 Sept
11:30pm to 10:00pm
  • Loans Summary for Mortgage Loan and Renovation Loan will be unavailable
23 Sept
08:00am to 06:00pm
  • Online Equity Trading
24 Sept
12:00am to 06:00am
  • Access to digital services will be unavailable
24 Sept
06:00am to 01:00pm
  • Signature related services
25 Sept
12:00am to 06:00am
  • Digital token provisioning
  • Change of device / User ID
  • Uninstall / Reinstall of app in the same device
  • Hard token services
  • IB shadow authentication
  • IB high risk transactions
25 Sept
12:00am to 06:00am
  • Deposit account service
25 Sept
12:00am to 06:00am
  • Fixed deposit account details and Transaction history
 

ATM Services

Date

Services Under Maintenance
22 Sept to 23 Sept
11:25pm to 02:45am
  • ATM bill payment services
24 Sept
01:00am to 06:00am
  • DBS / POSB ATMs may be momentarily unavailable between 1am to 6am on 24 Sept 2023, Sunday. Cash withdrawal services are available at all POSB Cash-Points
 

Public Web

Date

Services Under Maintenance
22 Sept to 24 Sept
11:30pm to 10:00pm
  • Mortgage loan online application
  • Mortgage loan online repricing
  • Mortgage loan service request submission via digibot
24 Sept
06:00am to 07:30am
  • DriveShield application
 

PayLah!

Date

Services Under Maintenance
23 Sept
12:00am to 06:00am
  • Access to digital services may be momentarily unavailable
24 Sept
12:00am to 06:00am
  • Access to digital services will be unavailable
24 Sept
06:00am to 09:00am
  • NETS QR service
 

Services using Card and PIN

Date

Services Under Maintenance
23 Sept
12:15am to 01:15am
  • All Credit Cards PIN related transactions for VISA, AMEX and MasterCard will be unavailable
24 Sept
03:00am to 07:30am

26 Sept
02:00am to 04:30am
  • Transactions made via NETS and eNETS may be momentarily unavailable
 

Credit / Debit Cards 3D-Secure Transactions

Date

Services Under Maintenance
24 Sept
12:00am to 06:00am
  • 3D-Secure Transactions may be momentarily unavailable on VISA Credit Cards
 

Secure Web

Date

Services Under Maintenance
25 Sept
12:00am to 06:00am
  • QR code card activation