Scan and Pay FAQs and Terms & Conditions

Scan and Pay is a new functionality on DBS/POSB digibank and iwealth app. It enables customers to scan NETS and Paylah QR code and pay at participating merchants.

Scan and Pay functionality can be used at merchants who accept NETS and Paylah QR code. Simply look out for the logos below.

When making a purchase at a merchant which accepts NETS QR Code transactions, a digibank user simply needs to:

1. Click on Scan & Pay icon on the Home Screen to activate the QR Code Scanner. The customer will be authenticated via fingerprint and soft token*.
2. Verify the payment details reflected on the NETS terminal or the receipt.
3. Scan the QR Code on the NETS terminal or the receipt.

Once successful, a confirmation screen will appear on your digibank app and you will receive a confirmation SMS.

*If the customer has not registered for soft token, he or she has to add One Time Password received via SMS

The maximum daily transaction limit is capped at S$999 daily. You can set and adjust the daily transaction limit by tapping on Settings > Manage Scan and Pay.

If you select source account as Paylah, then Paylah daily limit will be applicable.

You can use your current accounts, saving accounts and Paylah wallet for Scan and Pay service.

When you are using Scan and Pay for first time, you will be asked to choose source account for first time and that will be set as a default account for Scan and Pay. You can change default account for Scan and Pay by tapping on Settings > Manage Scan and Pay.

A QR transaction is as secure as a NETS EFTPOS card & PIN transaction. The payment is processed via the scanning of a unique QR Code, on the digibank app, which is dynamically generated for every new transaction. Additionally, users have to log in to digibank app via fingerprint or password login each time to effect a QR Code payment.

You may delete the app to deactivate the service.