About DBS d2pay 

DBS d2pay is a payment method that allows you to make payment from your bank account using digibank User ID and PIN.


Flexible

With DBS d2pay, you can set a daily transaction limit of up to S$100,000 and use one of your savings or current accounts for payment.
Learn more

Accessible & Easy to use

As DBS d2pay is Internet-based, you can access the service anytime, anywhere. Learn more


Free of Charge

There are no subscription or transaction fees for DBS d2pay.


Why should I choose DBS d2pay (eNETS)?

You should choose DBS d2pay because it is:

  • Flexible

    With DBS d2pay, you can set a daily transaction limit of up to S$100,000 and use one of your savings or current accounts for payment. Customise your transaction limit using your DBS/POSB digibank or DBS iWealth® by simply following the below steps:

    To check your limit

    1. Log in to DBS/POSB digibank or DBS iWealth®.
    2. Tap on “More”, under “Transfer Settings”, select “d2Pay Transfer Limit” to view your d2Pay transfer limit


    To change your limit

    1. Log in to DBS/POSB digibank or DBS iWealth®.
    2. Tap on “More”, under “Transfer Settings”, select “d2Pay Transfer Limit”
    3. Choose the new d2Pay Transfer Limit you wish to set.
    4. Select “Next” to review the details and select “Change Daily Limit Now” to complete the change.


    To change your designated account, all you need to do is complete the DBS d2pay Multi Purpose Form and mail it to us.

 

  • Easy to use

    Making payments using DBS d2pay is a breeze with its easy-to-follow, step-by-step instructions.

  • Instant online confirmation

    You get instant peace of mind as d2pay gives you an acknowledgement page spelling out details of the payment. A unique payment reference will also be given for each payment made. If you need a copy of the acknowledgement, simply print it using your Internet Browser print function.

  • Convenient

    There is no application form to fill in nor a minimum income requirement to meet. To enjoy DBS d2pay, all you need is access to DBS iBanking.

At the merchant’s site when you select DBS d2pay as your payment mode, you will be asked to key in your digibank User ID (UID) and PIN. Please follow the on-screen Transaction Signing instructions with your digibank Secure Device to complete the transaction.


We have a good number of merchants who have signed up to use the d2pay service but we will continue to sign up goverment agencies, online merchants and e-tailers for your online convenience. You can use DBS d2pay whenever you shop online. DBS has signed up a whole range of government agencies, online merchants and e-tailers to ensure that you have fun shopping on the Internet.

 

Getting Started

All you need is DBS digibank. Click here for the easiest & fastest way to get your very own digibank User ID & PIN if you currently do not have the service. After which, you can use DBS d2pay immediately to make payments securely on the Internet to participating online merchants.

Yes, you can deactivate the d2pay service using DBS digibank anytime. Simply follow the steps below:

  1. Log in to DBS/POSB digibank or DBS iWealth®.
  2. Tap on “More”, under “Transfer Settings”, select “d2Pay Transfer Limit”
  3. Set the limit to “0”.
  4. Select “Next” to review the details and select “Change Daily Limit Now” to complete the change.

The deactivation is immediate. No DBS d2pay payments will be allowed until you re-activate this service in writing using the DBS d2pay Multi-Purpose Form.


You can use the DBS d2pay Multi-Purpose Form to instruct us to change your designated account for DBS d2pay payments or call our customer service hotline.


Customise your transaction limit using your DBS/POSB digibank or DBS iWealth® by simply following the below steps:

To check your limit

  1. Log in to DBS/POSB digibank or DBS iWealth®.
  2. Tap on “More”, under “Transfer Settings”, select “d2Pay Transfer Limit” to view your d2Pay transfer limit

To change your limit

  1. Log in to DBS/POSB digibank or DBS iWealth®.
  2. Tap on “More”, under “Transfer Settings”, select “d2Pay Transfer Limit”
  3. Choose the new d2Pay Transfer Limit you wish to set.
  4. Select “Next” to review the details and select “Change Daily Limit Now” to complete the change.
 

Making Payment

Select “DBS Bank Ltd” after you have chosen d2pay as the payment option at the merchant's website. You will be prompted with the message below. Please ensure that the pop-up blocker has been disabled before you proceed with your transaction.

  • For First Time Users

    You will be prompted to perform a one-time DBS d2pay setup process where you designate a DBS or POSB savings or current account as your default debiting account as well as a daily payment limit. The selected account and daily limit will be used for all your future DBS d2pay transactions.

    1. Select an Account Type. 
    2. Enter the Account Number.
    3. Select a d2Pay daily limit.

  • For Subsequent Users

    You will be requested to enter your User ID and PIN to authorise the payment. The amount will be deducted from your designated account and paid to the merchant automatically.

After you have entered your PIN and clicked the 'Submit' button, the money will be debited immediately from your designated account. You will receive an acknowledgement page with a transaction reference if the payment is successful.


The transaction will be rejected. You can transfer funds from another account to your DBS d2pay designated account via DBS digibank before using DBS d2pay again.


An acknowledgement page with a unique transaction reference will be presented to you for all successful payments. You can also check the amount deducted in your Transaction History via DBS/POSB digibank or DBS iWealth®.


You should deactivate the d2pay service immediately using DBS/POSB digibank or DBS iWealth®. Please notify the Bank immediately at 1800-111 1111 (or 65-6327 2265 from overseas) to deactivate your digibank and provide us the necessary details to facilitate investigations.

 

Configuration

Pop-up windows, or pop-ups, are windows that appear automatically without your permission. This is usually turned on by default for most web-browsers.

Google Chrome

  • At the top right of your browser, click “More” and then “Settings”.
  • At the bottom, click "Advanced".
  • Under "Privacy and security," click "Site settings".
  • Click "Pop-ups and redirects".
  • At the top, turn the setting to Allowed.

Internet Explorer

  • Click “Tools” and select “Internet Options”
  • Select the "Privacy" Tab.
  • Under the “Pop-up Blocker”, ensure that the check box for “Turn on Pop-up Blocker” is unchecked.

Safari

  • Click “Preferences” on the top of the Safari Window
  • Select “Websites”
  • Select “Pop-up Windows” and click “Allow” under when visiting other websites.

Firefox

  • Select the “Options” button in the info bar or icon in the address bar
  • Allow / Block pop-ups for the site.

You should ensure that the page prompting you for your PIN has a page certification for "d2pay.dbs.com".

Internet Explorer

To view the certification, do the following:

  • Right-click on the page
  • Select "Properties" - you should verify that the URL shows https://d2pay.dbs.com/.
  • Click on "Certificates" - you should see "Issued to: dbsd2pay.dbs.com" and verify that the date is valid

Chrome

To view the certification, do the following:

  • Click on the green bar with the security lock, located on the address bar.
  • On the dropdown menu, select the “Connection” tab.
  • Click on “Certificate information” - you should see "Issued to: dbsd2pay.dbs.com" and verify that the date is valid.

It confirms that you are submitting the information to DBS Bank, that your account information is protected with SSL encryption against unintentional disclosure of information to third parties.

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