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This Search function on our website will help you to find the information that you need easilyThis Search function on our website will help you to find the information that you need easilyThis Search function on our website will help you to find the information that you need easily
DBS d2Pay

How do I use DBS d2pay?
At the merchant’s site when you select DBS d2pay as your payment mode, you will be asked to key in your digibank User ID (UID) and PIN. Please follow the on-screen instructions with your digibank Secure Device or digital token to complete the transaction.
Where can I use DBS d2pay?

We have a good number of merchants who have signed up to use the d2pay service but we will continue to sign up government agencies, online merchants and e-tailers for your online convenience. You can use DBS d2pay whenever you shop online. DBS has signed up a whole range of government agencies, online merchants and e-tailers to ensure that you have fun shopping on the Internet.

Getting Started

How can I start using DBS d2pay?

digibank mobile

  1. Log in to digibank mobile app. Tap on More.
  2. Under Transfer Settings, tap on eNets (D2Pay) Transfer Limit.
  3. Your limit will be set at $0 if you have not done d2Pay before, change your limit accordingly.
  4. Once d2Pay limit is set, you have activated your d2Pay and it is ready for use.

digibank online

  1. Login to digibank online.
  2. Click on Pay and Transfer.
  3. Click on Manage limits button.
  4. Click on d2Pay (eNETS) under Payments.
  5. Your limit will be set at $0 if you have not done d2Pay before, set the limit to your choosing.
  6. Once d2Pay limit is set, you have activated your d2Pay and it is ready for use.
Can I opt out of the service?

digibank mobile

  1. Log in to digibank mobile app. Tap on More.
  2. Under Transfer Settings select eNets (D2Pay) Transfer Limit.
  3. Tap on Daily limit and select $0.
  4. Verify the change and click Confirm to deactivate your d2Pay.

digibank online

  1. Login to digibank online.
  2. Click Pay & Transfer.
  3. Click on Manage Limits button.
  4. Click on d2Pay (eNETS) under Payments.
  5. Tap on $0 from dropdown limit menu.
  6. Verify the change and click Confirm to deactivate your d2Pay.

Note: If you wish to reactivate your d2Pay, simply increase your limit from $0.

How do I change the DBS d2pay payment limit?

Customise your transaction limit using your DBS/POSB digibank by simply following the below steps:

To change your limit

digibank mobile

  1. Log in to digibank mobile app. Tap on More.
  2. Under Transfer Settings select eNets (D2Pay) Transfer Limit.
  3. Tap on Daily limit and select your limit preference.
  4. Verify the change and click Confirm.

digibank online

  1. Login to digibank online.
  2. Click Pay & Transfer.
  3. Click on Manage Limits button.
  4. Click on d2Pay (eNETS) under Payments.
  5. Tap on your limit preference from dropdown limit menu.
  6. Verify the change and click Confirm to deactivate your d2Pay.

Making Payment

How do I make payment?

Select “DBS Bank Ltd” after you have chosen d2pay as the payment option at the merchant's website.

For first time users, you will be prompted to set-up your d2Pay limit follow the steps above.

If payment amount is greater than you set d2Pay limit, you will be prompted to amend your d2Pay limit.

Once you have set or have sufficient limit, please re-trigger d2Pay payment from merchant’s website

  1. Select your debiting account from Debit from dropdown.
  2. Enter transaction description if you wish to. And select Next to proceed to verify payment details.
  3. Select confirm to complete payment transaction.
What should I do if I suspect there is an unauthorised payment made?
You should deactivate the d2pay service immediately using DBS/POSB digibank. Please notify the Bank immediately at 1800-111 1111 (or 65-6327 2265 from overseas).

Configuration

What precautions should I take when transacting on the Internet?

You should ensure that the page prompting you for your PIN has a page certification for "d2pay.dbs.com".

Internet Explorer

To view the certification, do the following:

  • Right-click on the page
  • Select "Properties" - you should verify that the URL shows https://d2pay.dbs.com/.
  • Click on "Certificates" - you should see "Issued to: dbsd2pay.dbs.com" and verify that the date is valid

Chrome

To view the certification, do the following:

  • Click on the green bar with the security lock, located on the address bar.
  • On the dropdown menu, select the “Connection” tab.
  • Click on “Certificate information” - you should see "Issued to: dbsd2pay.dbs.com" and verify that the date is valid.
Why is it important to ensure that the certificate of the page is from DBS Bank?

It confirms that you are submitting the information to DBS Bank, that your account information is protected with SSL encryption against unintentional disclosure of information to third parties.