Managing Your Existing Home Loan

Launch digibot

Select Authenticate me and complete using either your digibank login or Card and PIN.

Apply with digibot

Step 1

Select Submit new request.

Step 2

Verify that your contact information with the bank is up to date and select Yes.

Step 3

Select Partial Repayment.

Step 4

Select the loan account that you would like to make the partial repayment on.

Step 5

Select Acknowledged after reviewing the important notes.

Step 6

If the repayment is made within the commitment period, additional charges may apply. Select Proceed and deduct fee from LSA if you agree.

Step 7

Choose your preferred repayment mode. Indicate your repayment amount. If you would like to settle using both cash and CPF, indicate your desired mix.

Step 8

For CPF payment mode, you’ll be asked if the joint borrower will be contributing CPF monies toward the repayment.

Step 9

Indicate the joint borrower’s NRIC and CPF contribution amount.

Step 10

Select Proceed after reviewing your payment date.

Step 11

Select Proceed after reviewing your selections and inputs.

Step 12

Click on Complete Submission to complete your partial repayment application.

Complete

Your request has been submitted successfully.

Submit notice online with digibot

Your instruction will be processed only after the Bank receives this online request, and we will respond to you within 14 working days.

Apply with digibot

If you are paying with CPF funds, submit your instruction to CPF Board to transfer the funds to the bank
Find out how to submit your instruction on the CPF website.

Apply on CPF website

Appoint a law firm to handle the mortgage discharge

The title deed will then be returned to you.

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Launch digibot

Select Authenticate me and complete using either your digibank login or Card and PIN.

Apply with digibot

Step 1

Select Submit new request.

Step 2

Verify that your contact information with the bank is up to date and select Yes.

Step 3

Select Full Repayment.

Step 4

Select Acknowledged after reviewing the important notes. Select Proceed after reviewing the notes on current outstanding balance and redemption letter.

Step 5

Select any one of the loan account(s) under the property address that you would like to make the full repayment on. Select Proceed to confirm.

For a full repayment, all loans under the selected property address will be redeemed.

Step 6

Select your preferred payment mode.

Step 7

Select Acknowledged after reviewing the end date of your 2-month notice period.

Step 8

Read the important notes and select Proceed.

Step 9

Select Complete Submission to complete your full repayment application after reviewing your selections and inputs.

Complete

Your request has been submitted successfully.

Launch digibot

Select Authenticate me and complete using either your digibank login or Card and PIN.

Apply with digibot

Step 1

Select Submit new request.

Step 2

Verify that your contact information with the bank is up to date and select Yes.

Step 3

Select Change Loan Servicing Account.

Step 4

Select the loan account that you would like to change.

Step 5

Select your preferred DBS Current/Savings or POSB Savings account to designate as your new Loan Servicing Account (LSA) and select Proceed.

Step 6

Select Complete Submission after reviewing your selections and inputs.

Step 7

Select Submit after reviewing the important notes to complete your Change of Loan Servicing Account application.

Complete

Your request has been submitted successfully.

The request will be effective 5 days from the receipt of this submission. Ensure that the newly designated account is funded for your monthly instalments.

Step 1

Visit CPF Website and login with your Singpass.

Step 2

Click on Tools and services at the top of the page and select Forms and e-applications.

Step 3

Scroll down to Home ownership, click onto Manage CPF usage for your home and select Apply online.

Step 4

Select your property under Property Details and click Next.

Step 5

Select Commence Monthly Instalment and click Next.

Step 6

Click Start and complete the following:

• Financier: DBS Bank Ltd
• Monthly Instalment: Indicate your monthly instalment amount
• Effective From: Select the month to commence the monthly instalment

Step 7

Read the Terms & Conditions and select the checkbox to provide your declaration, then click Next.

Complete

Review and confirm that the information you have provided is correct then click Submit.

Note

You may also Revise Monthly Instalment, Cease Monthly Instalment or Make Arrears Payment following the steps above.

Step 1

Visit CPF Website and login with your Singpass.

Step 2

Click on Tools and services at the top of the page and select Forms and e-applications.

Step 3

Scroll down to Home ownership, click onto Manage CPF usage for your home and select Apply online.

Step 4

Select your property under Property Details and click Next.

Step 5

Select Make Lump Sum Payment and click Next.

Step 6

Click Start and complete the following:

• Financier: DBS Bank Ltd
• Amount: Key in your CPF repayment amount
• Deduction Date: Indicate the deduction date as 5 working days before your full/ partial repayment request’s payment date.

Step 7

Read the Terms & Conditions and select the checkbox to provide your declaration, then click Next.

Complete

Review and confirm that the information you have provided is correct then click Submit.